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Need help with a product? Have tech questions?

  • We can solve many computer problems remotely.
  • We can troubleshoot issues across a range of products.
  • We can answer your tech questions and help schedule services.

Best Buy Support

Have questions about an order or your Best Buy account? Let’s get you to the right place.

Visit Best Buy Support
My Best Buy Total

Savings. Support. Protection. It's the total package.

My Best Buy Total™ members get 24/7 Geek Squad® tech support, exclusive prices and protection plans including AppleCare+.

Exclusions, terms and conditions apply.

Shop for services by category.

Learn about all the ways we can set up, install and repair the tech and appliances in your home.

Shop for services by brand.

Learn about the authorized service and repairs that our Agents can perform at a Best Buy store, no matter where you purchased your product.

Shop protection for your products.

Get peace of mind when you buy new tech or appliances. Add protection and get extended coverage on your new purchase.

Other ways we can help.

Consult with a Home Expert for free.
We’ll help you turn any room in your home into a tech-savvy space.
Recycle your product.
We recycle all kinds of tech, no matter how old, how big or where you bought it.
Trade-in your product.
Use our trade-in estimator to see what your item is worth.
For current 24/7 Support members.
See your benefits if you still belong to our legacy 24/7 Support plan.