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AppleCare+ for iPhone

AppleCare+

Your iPhone goes everywhere with you.

Protect it with AppleCare+.

Protection for your iPhone from the people who know your Apple products best. AppleCare+ includes accidental damage protection.1 Theft and Loss option available. Choose the plan that is right for you.

Geek Squad agent with customer

One stop for technical support.

  • 24/7 priority access to Apple experts by chat or phone2
  • Mail-in or carry-in repairs
  • Express Replacement Service3

Hardware coverage for your iPhone.

  • Hardware coverage for your iPhone, battery1, and included earphones and accessories
  • Coverage of accidental damage from handling for up to two incidents in 12 months, each subject to a service fee of $29 for screen damage, or $99 for any other damage, plus applicable tax
iPhone 12
iphone

Choose AppleCare+ with Theft and Loss.

Get coverage for up to two incidents of accidental damage, and up to two incidents of theft or loss in 12 months, each subject to a service fee or deductible of:   

  • $29 for screen-only damage
  • $99 for any other accidental damage
  • $149 for theft or loss4

Software support.

  • Includes iOS, iCloud and Apple-branded iPhone apps
  • Help connecting to wireless networks
iOS 14
AppleCare+

Add AppleCare+ at the time of a repair.

If you choose Geek Squad to repair your device, once it's back to working order, you can add AppleCare+ and get protection for peace of mind. Available on iPhone, Apple Watch, iPad, iPod, AirPods, Beats, Apple TV and HomePod.

Simply choose a monthly or one-time AppleCare+ payment option when you pick up your repaired device at the store.5

How to buy AppleCare+ for your iPhone.

Online.

Add your iPhone selection to your cart. You will be able to add AppleCare+ during the checkout process.

In store.

During checkout, ask for AppleCare+ to be added to your iPhone purchase.

Post purchase.

You are eligible to add AppleCare+ to your iPhone up to 60 days after the date of your hardware purchase. Visit a Best Buy store with proof of purchase and receive a visual inspection of your device.

We are an Apple Authorized Service Provider.

Our technicians are Apple-trained, so you can trust us with all your Apple devices. We use genuine Apple parts to deliver Apple-certified repairs. Our repairs are guaranteed for 90 days or the remaining term of your Apple warranty or AppleCare+ coverage, whichever is longer. Learn more

Get service and support for your iPhone.

Geek Squad agent

Best Buy service for AppleCare Products.

Schedule an appointment at a Best Buy store.

Apple Geniuses

Apple service for AppleCare Products.

Visit an Apple Store, call Apple at 1-800-275-2273, or visit Apple Support.

iPhones

AppleCare+ Monthly Pay Plan.

If you need to update your billing preferences on your AppleCare+ Monthly Pay Plan for iPhone, please contact 1-800-433-5778.

AppleCare+ logo

How to file a Theft and Loss claim.4

Sign in with your Apple ID and you'll be guided through the process.

  • Disclosures.

    AppleCare+ with Theft and Loss is an optional device protection program that provides benefits under a service contract (AppleCare+) and an insurance policy (Theft & Loss). AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. AppleCare+ is subject to acceptance of the Terms and Conditions. Purchase of either plan is not required to purchase iPhone. See AppleCare+ Terms and Conditions or AppleCare+ with Theft and Loss Insurance Documents. By clicking on one of these links, you are entering a site hosted and operated by another entity. Please review their Privacy Policy. All personal information you provide is subject to that Privacy Policy. Different terms and conditions may apply.

    The company obligated under AppleCare+ in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc.

    Theft and Loss insurance coverage is underwritten by New Hampshire Insurance Company NAIC#23841.  

    1. Service coverage is available only for the iPhone and its original included accessories that are defective in materials or workmanship or for batteries that retain less than 80 percent of their original capacity. The replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. There are no service fees or deductibles for mechanical failures. 

    2. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.

    3. Express Replacement Service is not available under the screen replacement service fee or deductible.

    4. Theft and loss coverage requires you to have Find My iPhone enabled on your device at the time it is lost or stolen. During the theft or loss claims process, you will be asked to erase your missing device, disable it, and transfer ownership before you can be issued a new device.

    5. Device must have been purchased within two years of repair date. Coverage only applies for future repairs. Terms and Conditions apply.

    To ensure that you can sign in and access Find My iPhone, it's important to remember your Apple ID and password and keep your account information up to date. If you use two-factor authentication for Apple ID, it's recommended that you add an additional trusted phone number to your account so that you can receive the six-digit verification code required to sign in, even if your iPhone is missing.

    To make a Theft or Loss claim, please visit Apple’s website. If you click on this link, you will leave BestBuy.com and enter a site hosted and operated by Apple. Please review their Privacy Policy. Different terms and conditions may apply.