iPad Service and Repair

Apple Authorized Service Provider.

We’re your place for Apple authorized iPad service and repairs

Our Geek Squad® Agents are Apple-trained, so you can trust us with all your Apple devices at most Best Buy stores near you.

Geek Squad agent

Schedule your iPad repair

How much will it cost?

You won’t pay more for Apple authorized service and repairs at Best Buy. Prices may vary depending on model and type of repair needed. Schedule an appointment at your local store to receive an initial estimate.

How long will it take?

The majority of repairs will be completed within 3–5 business days, but this can vary depending on the type of repair needed.

Where can I get my repair done?

Schedule an appointment and bring your iPad to a Best Buy store. Apple repairs and same-day iPhone screen replacement are available at most Best Buy stores.Please refer to same day iPhone repair in the disclaimer section

Why have your repair done at Best Buy?

Apple products

We are an Apple Authorized Service Provider. 

Our Agents are Apple-trained, so you can trust us with all your Apple devices, no matter where you bought them.  

We use genuine Apple parts    

We only use genuine Apple parts to deliver Apple-certified repairs, and only Apple-certified repairs are backed by Apple.
Apple products
Geek Squad Agent

Convenient locations, all on your schedule

You won't pay more for Apple service and repairs at Best Buy than you would at any other Apple Authorized Service Provider. Apple repairs and same-day iPhone screen replacement are available at most Best Buy stores.*

Add AppleCare+ at the time of a repair

If you choose Geek Squad to repair your device, once it's back to working order, you can add AppleCare+ and get protection for peace of mind. Available on iPhone, Apple Watch, iPad, iPod, AirPods, Beats, Apple TV and HomePod.

Simply choose a monthly or one-time AppleCare+ payment option when you pick up your repaired device at the store.*

Applecare+

Learn how to schedule an appointment
to get your Apple device serviced or repaired

Discover the newest innovations for iPhone, iPad, Mac, Apple Watch and more.   

Service and support from the people who know your products best.    

My Best Buy Total™ members get 24/7 Geek Squad® tech support, exclusive prices and protection plans including AppleCare+.
Exclusions, terms and conditions apply.

Learning about iPad repair

Getting an iPad replacement battery, screen and more

When it comes to a broken iPad, much like iPhone repairs, the most common needs are iPad screen replacement and battery replacement. A momentary slip or drop can mean a cracked iPad screen, and while some users may shrug off a minor crack, the damage really should be repaired in a timely manner with an iPad replacement screen to protect the device from further damage.

If you have an older iPad and you are not ready to update to the latest iPad, your device may benefit from a new iPad battery. Batteries wear down with time and run through a charge more quickly. So, getting a new iPad battery can mean much more time between charges and better reliability when you’re on the go. Whether you need to fix your iPad or simply want to extend its life, timely repairs are a smart investment.

As a full-service Apple Authorized Service Provider, Best Buy will use genuine Apple parts when fixing your iPad. That way, your device will maintain the excellent standards set by all Apple products. Best Buy technicians can fix all iPad models, helping you get back to using your device as soon as possible.

Setting up an iPad repair with Best Buy

It’s easy to schedule an appointment to fix your iPad at Best Buy. Simply fill in details about your type of device and choose a convenient repair time at your nearest Best Buy location. Depending on the complexity of the issue, most repairs take between three and seven business days. However, some easy repairs like a cracked iPad screen may be a same-day fix, getting your iPad back in working order quickly.

When it comes to the cost, your charge will depend on the type of repair and your coverage. Additionally, many repairs are covered under AppleCare+ for iPad. Depending on your plan, AppleCare+ may also help you with iPhone repairs, Apple Watch repairs and Mac repairs. Easiest of all, a My Best Buy Total™ membership can save you money on repairs of all kinds.

From helping with a quick iPad fix to managing more complex repairs, Best Buy makes the process straightforward and affordable. To protect your iPad against future damage from drops and bumps, make sure to invest in the most important of iPad accessories: an iPad case or cover. Scheduling your repair early helps minimize downtime so you can get back to using your device sooner.

Disclosures

Same-day repair:

*Same-day repair excludes Mac or iPad hardware repairs. Same-day repair for iPhone 7s and newer is available at most Best Buy stores. Appointment required. Most repairs will be completed same-day if all necessary parts are in stock and device is not extensively damaged. Certain repairs may require a longer mail-in exchange process.

Adding AppleCare+ at time of repair:

*Device must have been purchased within two years of repair date. Coverage only applies for future repairs. Terms and Conditions apply.

Same service and repair prices:

*We will price match Apple service and repair costs of any Apple Authorized Service Provider. Prices will vary depending on the model and type of repair needed.