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Apple Watch Service and Repair

Apple Authorized Service Provider.

We’re your place for Apple authorized Apple Watch service and repairs.

Our Geek Squad® Agents are Apple-trained, so you can trust us with all your Apple devices at any Best Buy store near you.

Geek Squad agent

Schedule your Apple Watch repair.

How much will it cost?

You won’t pay more for Apple authorized service and repairs at Best Buy. Prices may vary depending on model and type of repair needed. Schedule an appointment at your local store to receive an initial estimate.

How long will it take?

The majority of repairs will be completed within 5 business days, but this can vary depending on the type of repair needed.

Where can I get my repair done?

Schedule an appointment and bring your Apple Watch to a Best Buy store. Apple repairs and same-day iPhone screen replacement are available at all Best Buy stores.Please refer to same day iPhone repair in the disclaimer section

Why have your repair done at Best Buy?

Geek Squad Agents

We are an Apple Authorized Service Provider.    

Our Agents are Apple-trained, so you can trust us with all your Apple devices, no matter where you bought them.    

We use genuine Apple parts.    

We only use genuine Apple parts to deliver Apple-certified repairs, and only Apple-certified repairs are backed by Apple.

Apple products.
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Convenient locations, all on your schedule.

You won't pay more for Apple service and repairs at Best Buy than you would at any other Apple Authorized Service Provider. Apple repairs and same-day iPhone screen replacement are available at all Best Buy stores.*

Add AppleCare+ at the time of a repair.

If you choose Geek Squad to repair your device, once it's back to working order, you can add AppleCare+ and get protection for peace of mind. Available on iPhone, Apple Watch, iPad, iPod, AirPods, Beats, Apple TV and HomePod.

Simply choose a monthly or one-time AppleCare+ payment option when you pick up your repaired device at the store.3


Learn how to schedule an appointment
to get your Apple device serviced or repaired.

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Support for all your tech.   

Save 20% on Apple services and AppleCare Products, plus get support for all your tech, no matter where or when you bought it.*

Apple Watch repair: we are an Apple Authorized Service Provider.

Apple Watch screen repair, battery replacement and more.

Because your Apple Watch is pretty much exposed to the elements every time you put it on your wrist, it’s a good thing that you can count on the highly skilled, professional technicians at Best Buy to provide you with Apple Watch repair when you need it, no matter where you purchased your watch. As a full-service Apple Authorized Service Provider, we use only genuine service parts that come directly from Apple, parts that are certified to live up to Apple’s technical requirements. Our Apple-trained Geek Squad Agents are ready, willing and able to remedy whatever ails your device. Need an original Apple Watch battery replacement? No problem. Looking for screen replacement for your Series 1 or Series 2? We’ll take care of it. Got a cracked screen on your Series 3? We’ve got you covered. Having issues with the battery, charging, connectivity, tracking or notifications with your Apple Watch Series 4 model? Contact us.

Step-by-step Apple Watch repair: what you should know.  

You may be wondering which Apple Watch repairs are covered under warranty. Every device comes with the Apple Limited Warranty covering manufacturing defects. The Apple Watch Warranty varies by model, but can be extended for two to three years when you purchase AppleCare+, which includes coverage for up to two incidents of accidental damage, and one-stop technical phone support. Even though Apple Watches are fitted with hard, scratch-resistant sapphire crystal or Ion-X glass (depending on the model) and are water-resistant up to 50 meters (again depending on the model), accidents can happen. That’s why you might want to acquire AppleCare+ when you purchase your device, or for a limited time thereafter.

When you’re experiencing issues other than an Apple Watch cracked screen, there are a couple of things you can try before you bring it in for repair. Apple Watch problems can often be solved by simply restarting the device. And sometimes, all it takes to get your watch working like new again is to unpair it with your smartphone, then re-pair it. If those steps don’t solve your issue, bring your device to a nearby Best Buy location that is Apple-authorized for Apple Watch repair.

Once you’ve found your nearest Best Buy Apple Authorized Service Provider, the next step is to make a repair reservation. Then, before you take your Apple Watch in for service, make sure it’s fully charged, and unpair it from your iPhone. Also, remove your band and keep it along with your charging cable and other accessories for use once your repair is complete. Knowing your Apple ID and password will also likely be helpful to the repair process.


    *Same-day repair for iPhone 6s and newer is available at all Best Buy stores. Appointment required. Most repairs will be completed same-day if all necessary parts are in stock and device is not extensively damaged. Certain repairs may require a longer mail-in exchange process.

    *We will price match Apple service and repair costs of any Apple Authorized Service Provider. Prices will vary depending on the model and type of repair needed.


    *20% off repairs and advanced services applies to labor only. 20% off AppleCare Protection Plans does not apply to monthly paid plans or plans with loss and theft insurance.


    *Some repairs, such as battery replacement and component repairs (not resulting from accidental damage), are completely covered during your manufacturer’s warranty period. We will service these repairs at no cost to you.


    *Device must have been purchased within two years of repair date. Coverage only applies for future repairs. Terms and Conditions apply.