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Mac Service and Repair

Apple Authorized Service Provider.

We’re your place for Apple authorized Mac service and repairs.

Our Geek Squad® Agents are Apple-trained, so you can trust us with all your Apple devices at any Best Buy store near you.

Geek Squad agent

Schedule your Mac repair.

How much will it cost?

You won't pay more for Apple authorized service and repairs at Best Buy. Prices may vary depending on model and type of repair needed. Schedule an appointment at your local store to receive an initial estimate.

How long will it take?

The majority of repairs will be completed within 3–7 business days, but this can vary depending on the type of repair needed.

Where can I get my repair done?

Schedule an appointment and bring your Mac to a Best Buy store. Apple repairs and same-day iPhone screen replacement are available at all Best Buy stores.Please refer to same day iPhone repair in the disclaimer section

Why have your repair done at Best Buy?

We are an Apple Authorized Service Provider.    

Our Agents are Apple-trained, so you can trust us with all your Apple devices, no matter where you bought them.    

We use genuine Apple parts.    

We only use genuine Apple parts to deliver Apple-certified repairs, and only Apple-certified repairs are backed by Apple.

Convenient locations, all on your schedule.

You won't pay more for Apple service and repairs at Best Buy than you would at any other Apple Authorized Service Provider. Apple repairs and same-day iPhone screen replacement are available at all Best Buy stores.*

Learn how to schedule an appointment
to get your Apple device serviced or repaired.

Discover the newest innovations for the iPhone, iPad, Mac, Apple Watch and more.   

Service and support from the people who know your products best.    

Members get up to 24 months of AppleCare+ on most Apple purchases with an active membership.*

Apple-certified Mac repairs at Best Buy.

MacBook battery replacement and screen repair.

If you’re searching for “Mac repairs near me,” look no further than your local Best Buy. No matter where you purchased your Mac, you can trust our Apple-trained technicians with all your MacBook and iMac repairs. As an Apple-certified repair site, we only use genuine Apple parts when we service Macs so that all work is backed by Apple. Our highly skilled Geek Squad® Agents can perform MacBook Air battery replacement and complete MacBook screen placement and can resolve issues you might be experiencing with your Mac accessories. Plus, we can provide Wi-Fi troubleshooting, diagnose software issues, and help with operating system upgrades. Whether you’re having problems with a MacBook Pro or a MacBook Air, we will professionally repair your Mac device as an Apple Authorized Service Provider. 

Scheduling your Mac service.

You may be wondering how Best Buy’s repair fees compare to other service providers or if your MacBook screen repair is covered under warranty. Rest assured that Mac repair costs at Best Buy are the same as at any Apple store. Also, every Mac comes with a one-year limited warranty for manufacturing defects, along with three months of technical support. That coverage can be extended for two additional years when you purchase AppleCare+ for Mac, which includes coverage for up to two incidents of accidental damage (subject to a service fee) and 24/7 priority technical support by chat or phone. You can add this extra protection when you purchase your Mac or for a limited time thereafter. Additionally, you can save on the cost of Mac repairs and all your tech maintenance when you buy a Best Buy Totaltech membership at Best Buy.

When you’re in need of a Mac battery replacement or another Mac service, the first step is to reserve an appointment at a nearby Best Buy location. Next, if your iOS device will turn on, you’ll want to back up your data to iCloud or an external hard drive since some repairs might require erasing or replacing your device. Remember to bring your power cable and have your Apple ID and password easily accessible to expedite the process, especially if your Mac won’t power on. When your appointment time arrives, simply drop off your Mac and you’ll receive an estimate for repair time depending on the extent of the problem and on whether the necessary parts are in stock. Another thing to keep in mind is that while we service Macs, we also handle Apple iPad repairs and iPhone repairs. You can schedule an appointment for those devices at the same time for added convenience.

  • SAME-DAY IPHONE REPAIR:

    *Same-day repair for iPhone 6s and newer is available at all Best Buy stores. Appointment required. Most repairs will be completed same-day if all necessary parts are in stock and device is not extensively damaged. Certain repairs may require a longer mail-in exchange process.
  • SAME SERVICE AND REPAIR PRICES:

    *We will price match Apple service and repair costs of any Apple Authorized Service Provider. Prices will vary depending on the model and type of repair needed.
  • TOTALTECH:

    *See the complete AppleCare+ Terms and Conditions. Service fees and claim limits apply.
  • ADDING APPLECARE+ AFTER A REPAIR:

    *Must be purchased at the time of repair. In-store only. Device must have been purchased at Best Buy or any other Apple Authorized Service Provider within two years of AppleCare+ purchase date. Coverage only applies for future repairs. Terms and conditions apply.
  • WARRANTY:

    *Some repairs, such as battery replacement and component repairs (not resulting from accidental damage), are completely covered during your manufacturer’s warranty period. We will service these repairs at no cost to you.