See the terms and conditions for a complete description of coverage and exclusions. Service fees and claim limits apply for cell phones. AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this Plan.
Parts and coverage available under the manufacturer's warranty are not covered by the Plan.
Geek Squad® Cell Phone Basic Protection
Benefits of Geek Squad Basic Protection for your cell phone.
Available online and in-store. Does not include Loss and Theft coverage. Plan must be purchased with the product online or in store, or within 60 days by visiting a store.
If you accidentally damage your product while handling it, we'll take care of it.
Enjoy peace of mind knowing that you're covered if the unexpected happens.
Your original in-box accessories are covered as well.
We'll cover any of the accessories that came in the cell phone’s original box, including chargers, earbuds and more.
If your battery won't hold a charge, we'll replace it.
Get a one-time replacement for your original non-disposable battery if it fails to hold a charge.
If your screen has bad pixels or a shadow image, we'll correct it.
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part or speaker, or how the cell phone was manufactured. It could also be caused by dust, internal heat or humidity.
We'll help ensure that your cell phone can be traded in.
You can't trade in a broken phone at Best Buy, so Geek Squad Protection will help your phone continue to work great until it's time to trade it in.
You can transfer your Geek Squad Protection.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
|Phone cost||1-year Geek Squad Basic Protection Plan||2-year Geek Squad Basic Protection Plan||2-year Geek Squad Basic Protection Plan (paid monthly)||Service fee2disclaimer 2|
|$0 — $49.99||$15.99||$24.99||N/A||$9.99|
|$50 — $99.99||$19.99||$39.99||N/A||$19.99|
|$100 — $149.99||$29.99||$79.99||N/A||$29.99|
|$150 — $199.99||$39.99||$79.99||N/A||$39.99|
|$200 — $249.99||$49.99||$84.99||N/A||$49.99|
|$250 — $299.99||$59.99||$89.99||N/A||$69.99|
|$300 — $349.99||$69.99||$109.99||N/A||$79.99|
|$350 — $399.99||$79.99||$119.99||N/A||$89.99|
|$400 — $449.99||$89.99||$129.99||N/A||$109.99|
|$450 — $499.99||$99.99||$149.99||N/A||$119.99|
|$500 — $799.98||N/A||$169.99||$8.99||$149.99|
|$799.99 — $1,199.99||N/A||$169.99||$8.99||$199.99|
|$1,200 and up||N/A||$219.99||$10.99||$199.99|
1. Applies to claims where we replace your device or provide you a gift card for its value.
2. A Service Fee will apply to all claims where we replace your device or provide you with a gift card for its value, and the amount of the Service Fee shall be based on the non-discounted Best Buy retail price of the covered device at the time of purchase.
How does Geek Squad Protection work with your manufacturer warranty?
During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't, like failure due to a power surge.
If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection has your back and will take care of any covered repairs.
Getting help is easy with Geek Squad Protection.
During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't.
If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection takes care of any covered repairs.