The Obligor and Administrator is Federal Warranty Service Corporation in all states, except in Florida where it is United Service Protection, Inc. and in Oklahoma where it is Assurant Service Protection, Inc. In Puerto Rico, the service contract administrator Federal Warranty Service Corporation. The property insurance underwriter for mobile phone loss and theft coverage is American Bankers Insurance Company of Florida. In Puerto Rico, the property insurance underwriter for mobile loss and theft coverage is Caribbean American Property Insurance Company. These companies operate under the trade name Assurant. Parts and coverage available under the manufacturer's warranty are not covered by the Plan. Deductibles, service fees, and claims limits apply; see full terms and conditions for a complete description of coverage and exclusions.
1. Mobile Geek Squad Protection Complete, as well as standalone Loss and Theft coverage, are not available in the state of New York.
2. Replacement may be with a new or refurbished product of like kind and quality that is comparable in performance.
3. This benefit starts after the manufacturer’s warranty expires.
4. A service fee/deductible does not apply to hardware service or accidental damage claims on accessories included in the original packaging. For accessories included in the original packaging, loss/theft coverage only applies in the event of an incident simultaneously affecting both the device and the accessory.
5. Hardware service benefits available under the manufacturer’s warranty are not covered by the plan during the manufacturer’s warranty period.
6. The $29 and $49 service fee/deductible for Repair applies when service is provided through a Best Buy-authorized repair center, where available. Otherwise, a replacement device is available for the Express Replacement service fee/deductible of $49, $99 or $149, depending on your device.
7. A service fee/deductible does not apply to hardware service or accidental damage claims on accessories included in the original packaging.
