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Don't get stuck with a big bill if the unexpected happens to your cell phone. Geek Squad Complete Protection enhances your manufacturer warranty, gives you extended coverage when the warranty ends and includes Loss and Theft1 coverage.
Already have a Protection Plan? See your account
Geek Squad Complete Protection delivers all the benefits of Geek Squad Protection, plus you'll have coverage in case your phone is lost or stolen.2
Enjoy peace of mind knowing that you're covered if the unexpected happens.
We'll cover any of the accessories that came in the original cell phone box, including chargers, earbuds and more.
Get a one-time replacement for your original non-disposable battery if it fails to hold a charge.
This could be a problem with an internal part or speaker, or how the cell phone was manufactured. It could also be caused by dust, internal heat or humidity.
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
You can't trade in a broken phone at Best Buy, so Geek Squad Protection will help your phone continue to work great until it's time to trade it in.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
| Phone cost | 2-year Complete Protection | 2-year Complete Protection (Paid Monthly) |
Service Fee1disclaimer 1 | Deductible2disclaimer 2 Applies to GSP Complete Protection & Standalone Loss and Theft |
|---|---|---|---|---|
| $500 — $799.99 | $229.99 | $11.99 | $149.99 | $199.99 |
| $800 — $1199.99 | $229.99 | $11.99 | $199.99 | $249.99 |
| $1200 — $1799.99 | $299.99 | $13.99 | $199.99 | $249.99 |
| $1800 — and up | $349.99 | $15.99 | $199.99 | $249.99 |
1. Geek Squad Complete Protection as well as standalone Loss and Theft Coverage are not available in the state of New York.
2. A Deductible will apply to all Loss and Theft insurance claims and the amount shall be based on the non-discounted Best Buy retail price of the covered device at the time of purchase. Loss and Theft insurance can also be purchased separately — not part of Geek Squad Complete Protection.
3. A Service Fee will apply to all claims where we replace your device or provide you with a gift card for its value and the amount of the Service Fee shall be based on the non-discounted Best Buy retail price of the covered device at the time of purchase.
During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't, like failure due to a power surge.
If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection has your back and will take care of any covered repairs.
During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't.
If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection takes care of any covered repairs.
See the terms and conditions for a complete description of coverage and exclusions. Service fees and claim limits apply for cell phones. AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this Plan.
Parts and coverage available under the manufacturer's warranty are not covered by the Plan.
