Customer Ratings & Reviews

Basic Printer that has Fax and Scan exactly what I was looking for. Works fine - I gave it a 4star due to its CHEAPLY Made - Very Flimsy You get what you PAY FOR!

Overall, experience thus far has been good, the "feel" (quality) of the printer and printing activities are very good. Keeping the printer from 5 stars is the following: the paper traying loading process is a bit cumbersome, and the attractive Operations Panel has to be raised to print. This is frustrating for the appearance of the printer to look normal (as pictured) has to be comprised to use the printer. Overall, a decent purchase due to past favorable experiences with Canon printers.

his printer is easy to operate. It has a front screen that makes it easy. And when I ordered the ink cartridges with an individual cartridge for each color I noted that the collection was cheaper than what I had been paying for the old, cheaper printer with only one combined color cartridge. The operation is simpler and more intuitive than the old printer that was also a Canon. Glad I paid the price to get it. No tech support required. I don't like having to waking up the printer. Not as good as my old MX922.

It works! The printer came with easy instructions... set it up pretty quick, no cursing (thank goodness).

I purchased this to replace an HP Officejet that I owned for ten years. IMO, This is No Comparison to the Officejet that I replaced. I am hoping that the ink cost will be a savings. I have only had it about a month.I find that it is slow to receive print request. It turns itself off if it’s unused, therefore, I have to go to the Study to turn it on before I send to print. This may be energy efficient, but it’s a hassle for me. I air print a lot. The price was good, and it was easy to set up.

The printer works well overall. I just don’t like when the printer goes to sleep and I have to physically turn it back on. Usually printers will wake up if you send a document to it but not this one.

Upgraded from my old MX460 Canon. The auto feeder, multi color display are very nice. The moving parts like the paper feeder, scan lid etc feel very flimsy but not a problem. One thing I would have loved is a little hold on the scanner lid. There is a possibility that you drop it in open state and it comes down with a bang. The prints including photos are amazing !

I've been using a color laser printer for the past several years for brochure and other color print reproduction needs so I had forgotten how good a DECENT inkjet can look with the right settings on the right paper. So, I'll get that part of the review out of the way right up front--yes, the PIXMA TR8620a is capable of producing spectacular color photos on glossy paper with nary a sign of stippling, dithering, streaking, or banding. In our testing and use, text was also crisp and well-defined, even down to very small (less than 5-point) font sizes. If you are in the market for a mid-tier, light-to-mild duty AIO printer that can produce fabulous-looking color prints with text reproduction you wouldn't be shy about giving to someone else, the TR8620a seems to tick all the right boxes. Connectivity options are extensive...along with dedicated telephone FAX capability, the printer features high-speed USB, SD card reader, Ethernet, and wireless connectivity (sadly only 2.4GHz though!) options--it is also app-enabled with a mercifully simple-to-operate-and-navigate companion app that allows you to print photos, documents, or captured scans and copies from a smartphone or tablet. The main interface on the printer itself is a large flip-up panel featuring a 4.3" color touchscreen that holds the user's hands for basic operation such as loading paper, installing ink, troubleshooting, etc. In a stroke of usability genius, the initial test pages that verify proper setup are also used to check printer and scanner alignment with handy graphics that indicate exactly how to load the paper for the next steps...this is definitely a good printer for someone who may be slightly apprehensive about configuring and working with what looks like pretty involved technology. Unlike some budget AIO units, the TR8620 features 5 individual ink tanks--in my own experience, I have always found the individual tank approach to yield better-quality photos and color images than a single combined-color cartridge, and it allows you to better plan ahead for ink refills without having to waste excess capacity that might be left over in the other color wells. There is a handy 20-sheet auto-document feeder up top as well as the manual flatbed scanner glass, and this printer can auto-duplex which is a very nice feature to have at this price-point. Some additional nice-to-haves include auto-off and auto-on; if someone sleeps in the same room as this printer, you'll be happy to learn that all LEDs are dark after the adjustable auto-off timer has expired, but it will automatically wake if someone starts a print job so you shouldn't really have to fumble with the power button unless you want to. There is a quiet mode to keep the printer from rattling the windows during printing, but even with it off, I did not find the sound overly loud or objectionable. Canon also outfitted the PIXMA with a competent imaging Plain-paper output was actually slightly above average--copy results were clear though they tended to be slightly lighter and washed out than the originals--but this is entirely typical of non-photo inkjet performance--and the PIXMA definitely offered up better draft quality than some of the other inkjets we've tried over the past few years from Brother and HP. Color printing and finer B&W image reproduction on plain paper was generally smooth with only a hint of banding in uniform patches of color; and as already mentioned up front, fine-quality print jobs on photo-quality papers were simply superb. Maximum print resolution runs all the way up to 4800 x 1200 dpi while the optical resolution of the scanner hits 1200 x 2400 dpi...more than enough resolution to wring out and then reproduce very fine details in your documents and images. The primary tradeoffs for this great-looking output and flexibility come in two basic flavors. First, the PIXMA TR8620a just isn't very fast--a full page of black and white text took about 15 seconds before it was ready to grab from the output tray. A full 8.5" x 11" color page finished in about 22 seconds, while a single 4" x 6" color photo took just under 40 seconds to complete--people with high-volume print requirements might be better served looking elsewhere. Second, the physical design of this printer is overly complex--far more than it needs to be--to the point where it actually gets in the way of its operation. When it's not doing anything, the printer is sleek and friendly looking--a nice, smooth and unassuming rectangular box. But it is also completely unusable in this configuration. The beautiful and easy to see/use color touchscreen is mounted on a fold-up "operation panel" that runs the entire front of the printer. When not in use, the panel is flat against the front; but the moment you need to print something, you have to remember to flip the entire panel up AND extend the paper output tray which is set infuriatingly far back into the chassis, enough so that you can't really get a grip on the tray to extend it forward without lifting that ugly panel up and forward first. Fortunately, the LCD screen offers a handy reminder graphic that says "The operation panel is closed. Open the operation panel and slide out the paper output tray." If you're anything like us and you keep the printer folded up for a more desktop-friendly and streamlined look when it's not in use, get used to seeing that warning screen a lot. Now suddenly the printer is a bit awkward and kind of unwieldy to use because you're pressing down on the panel-mounted touchscreen that also causes the panel itself to move and wobble up and down a bit during operation. And if you prefer the idea of just setting-it-and-forgetting-it, leaving the front panel open and the paper tray extended adds a full 8" out the front of the printer (and then looks pretty odd according to my wife and daughter). The rear feeder is a similar story. There's a telescoping guide tray which isn't really that uncommon to help save on table space; but in addition to the rear paper feeder guide tray, there's a plastic "feed slot cover" that you have to remember to open and close every time you load new paper or want to print from the tray. Again, there's a handy graphic on the LCD screen to remind you of this, and I suppose it's a nice way to prevent dust and debris from settling down on the surface of the paper or the feed rollers, but it's an extra step that is not entirely intuitive or common amongst most other rear-feeder type printers we have used (and we've gone through a LOT of them over the year). Again, if you want to leave the rear feeder tray loaded with special paper rather than folded down and retracted into the printer's chassis, add another 6" out the back for clearance. What about that document feeder up top? Same story--you cannot just feed sheets into the ADF assembly as-is; another piece of the feeder tray unfolds to help support and guide paper into the ADF. In practice, we found this feature to be somewhat iffy. Reported capacity is up to 20 sheets of plain letter paper or 5 sheets of legal, but even with just one or two crisp new sheets of paper in the ADF tray, it look six tries before the document feeder grabbed the paper and slid it through; each time, the helpful LCD display told me to clear a paper jam (and even showed me how/where) when in fact there was none. Note that although the printer can duplex, the ADF cannot, so you'll need to manually flip your source documents and images. If you can get past some of these design quirks, don't need lightning-fast print output, or you don't mind the otherwise svelte exterior of your printer compromised and unfolded on your tabletop like some kind of Transformer in the middle of turning into a small airplane, you really are rewarded with some great-looking images and documents for your troubles. Cautiously recommended based primarily on print quality and flexibility.

I picked up this Canon because I wanted another printer that had color ability and I liked the smaller form-factor inkjet for general purpose use. Setup was easy, I used the accompanying manual to just do the basics of unpacking, ink insertion, etc. They supply a QR code that walks you through network setup, calibration, etc. Very easy and all worked without issue, I was printing and scanning in minutes. You can then use the web link on each different computer to setup the printer on each and the QR code can also be used to setup your smartphone to print as well. Again, all worked with no issues. Touch screen on the printer works great for selection. The MF tools on each computer also work very well. You need to pay attention to the settings in the Canon IJ Scan Utility. It’s very impressive, you have many customizable options for how to scan and where it can be sent and how its managed. For example, you can auto open different apps for different scan types like documents vs. photos. For most things that I just print because I want a paper copy, I use both sides printing. I found that this printer is about average on speed of printing both sides. Single sided printing it’s actually a bit faster than my older Canon Laser. Print quality seems above average. As far as ink goes, it’s hard to tell. Some say that the tanks that come initially with the unit are not full normal tanks. Whether that is true, I don’t know. I do know that on Amazon, official Canon replacement pack of all 5 is showing $70, same on the Canon site. This is not sustainable. There are other options on Amazon as well with reasonably high ratings. We will see. Overall I really like the printer, I love the scan flexibility, the form factor and ease of setup and use. I would recommend this to others but dropping by one star due to the ink replacement costs.

Canon’s PIXMA TR8620a pops out very colorful prints and photos, has a convenient-to-use LCD touchscreen, a fax feature set, a document feed (20 sheets), auto-2-sided printing. All good. The WiFi setup experience was a bit aggravating. The WiFI setup is left behind quickly, and the beautiful output will eventually have you smiling again. You can reach your own conclusion. SETUP: Canon’s newest printer leaves a nice impression with its heavy weight and generally solid construction. I’m going to sound dissatisfied with the setup process, but the final result is nice and pretty reliable. The ink cartridges are easily loaded into their printer head locations. These are starter (less filled) cartridges which never makes sense to me. First impressions count. Canon provides a simplified wireless setup for my M1 Mac laptop but it never worked for me. I wasted time waiting for nothing to happen and searching for the alternative. I used a manual process which Canon makes hard to access and implies is difficult. In other words, identify the relevant network, provide a password, and get an immediate connection. Far easier. It should be offered earlier and made easier to get to. I then added this PIXMA TR8620a to my printer list in the MAC System Preferences. So far, it has been a stable connection. Ready to print. I wanted to catch up on color printing and use some 8x10” matte print paper. It’s here that I discovered some other quirks of the Canon. It seems that photo print paper should be fed from the printer’s back feed and not the bottom paper tray. The bottom tray accepts standard print paper, only. That bottom tray has a relatively low (100 sheets) capacity. It also has a light-weight partial cover that landed on the floor every few minutes. I moved to the rear paper mechanism which is my favored gravity feed. Both feeds were reliable for these early usage days. RESULTS: Everything works. I’m able to print from my Mac laptop, my phone and my wife now has access from her iPad. My Photos App works seamlessly with the printer. I get a full set of printing options. The printer output on premium photo paper mostly matches my screen edit, with colors rich and properly intense, contrast pretty close, and blacks very accurate and deep while holding on to details. There is no reason to go out to a print lab. The paper feed worked reliably and should handle regular use. I couldn’t find an excuse to fax anyone this past week, but having a fax will satisfy those now occasional requests for contract signings. I do a lot of double sided printing of drafts and work notes. This mechanism works reliably. Scanning results in a perfect match, with very accurate colors and high resolution. SUMMARY: I’m going to endorse this Canon PIXMA TR8620a because the results overcome the initial connectivity hurdle. Setup and install issues are (hopefully) a one-off issue. A balanced perspective leads me to value more highly the long-term, rewarding photo, printing, scanning and faxing tasks. An important issue is Canon replacement printer cartridges which are also an ongoing expense that must be considered. Because of those “starter” ink cartridges, I’m already concerned about their price, far too soon after the initial burst of printing activity. Canon really ought to reconsider customer satisfaction. We’re printing like crazy and having no quality or reliability issues, so it’s only fair that we recommended this PIXMA.

For the last week I've been testing the Canon Pixma TR8620A printer. Overall, I think it is a great all-in-one printer/scanner. It’s nice and compact in size and fits perfectly in a small home office. Setup was very quick and easy and it seamlessly was able to connect to my phone and laptop. When using it to print from my computer it prints fast and has great image quality. I really liked that it was able to print in duplex without having to remove the paper and put it back in the feeder. Additionally, I liked that I could also print on photo paper. Scanning and copying were also very quick and simple. The image quality of the copies was very clear and solid. it was so good that it was tough to tell the difference between the original and the copied document. The only con about the printer is that the print cartridges were small. Which tells me this printer will be good for occasional printing and not really for heavy printing. however, I am still pleased with this printer and for my use I'm confident it will get the job done.

I’ve had and been using this printer for about a month now. It is speedy and makes nice copies and is relatively intuitive to use. I don’t like having to keep the “door” that has the panel of instructions on it, open in order for it to print though. As I have this machine a little high on a cabinet, there’s no way I can see or push buttons when needed when the panel is up and facing the ceiling. I’m also a bit annoyed at the overall layout of the machine compared to my old Brother, as well as the small paper tray that needs frequent reloading. That all having been said, the overall performance and quality seems good and it does what it should quite effortlessly.

I just hooked up this printer today. Very easy to install, first time I can use with cell phone to print. Works great! Photo is sharp and colors are as should be. Is pretty quiet and print speed is fast, photo takes longer but not a problem. I had a Canon MX340 for 8 yrs, best printer Ever! Still works perfect on old computer. I bought a new computer and my Canon MX340 wont work. I went to web site and that printer is discontinued and driver Not available. I would buy that one again in a heartbeat. Long story short, I bought this TR8620, it is not the quality of my Canon MX 340, but for price it seems to be good, so far. Amazon has the MX340 for sale for over $600 ( I didn’t, pay close to that yrs ago), so anyone thinking of buying that Canon model, think again, it is discontinued and the driver is Not available from Canon. There are sites where you can download that driver but I wont chance going onto a random site to download anything. I just hope this TR8620 lasts for few years.

This is a great printer for home use. It is fairly quiet, prints well and is great for photo printing. The ink totals about $70 for a full replacement (C,M, Y and K plus a photo K), but you can buy separate cartridges for under $15 each as well. The front panel has to be lifted to print and the paper tray is a little shallow. The pieces seem like they could break easily, but I haven’t had any problems after months of use. I am very happy with this purchase.

First, this printer is compact and set up for easy installation and operation. It integrated instantly with my WiFi, and printed very fast and very good quality output in black and color. The five cartridges that came with it were very easy to install (easy access) with good feedback for proper installation (a beep when each one was properly seated). The starter ink cartridges have tiny capacity, but that’s not unusual. I ordered high capacity "E-Z Ink" cartridges for when these run out. (You have to get good quality replacement cartridges, and these get high marks.) I tested scanning, copying, faxing, and auto-duplex printing, and everything works fine. I eventually got the fax component to work, although it was pretty confusing, mostly because my cable phone line didn’t want to cooperate at first (I connected from the modem/router through the printer to the phone/answering machine to run both on a single land line). I don’t expect to fax much, so it’s not a big problem. I mainly like the auto-document feeder, even if it does not do duplex (simultaneous 2-sided) scanning. The one drawback is that you have to raise the front panel in order to print. That panel is not robust, even though the color touchscreen works really well. You can’t print without the front panel being raised and the printout tray being extended, and that makes them vulnerable to breaking, if you leave them up raised/extended. I’m just going to leave them closed until I need to print, then open them up. I really like the Canon print app, since I print/scan a lot from my phone and tablet, and my MacBook added the printer right away via WiFi. Canon and Apple work pretty well together in my experience. I did remove every trace of my old printer from the MacBook before installing he new printer software for this printer. There are two paper trays, one in front and one in back, which is nice to have if you do envelopes and/or photo prints in the back feeder, along with regular 8.5x11” text printing in the front tray, but they are a little finicky to set up and load. So, in summary, this printer has really stout, fast, high-quality innards, but rather delicate exterior features. It replaces an old, but reliable Pixma MG3220, which was pretty sturdy on the outside, but very basic and not particularly swift or easy to use on the inside. I’m really happy with this purchase, and Best Buy did a good job in the purchasing process: competitive price, in stock, and easy pick-up.

Great printer, easy to set up and fast at printing pages regardless of being in color or grayscale. Only problem is the lack of a tray to hold printed paper.

I recently purchased this printer to replace a PIXMA 9000+. that I had for 8+ years. It is not quite as sleek but still a fine printer. It was easy to set up, faster, and has done a good job on both photos and paper documents. Too early to give it 5 stars; it has to earn those a bit longer!

Compared to my old PIXMA this newer version is lighter but seems less sturdy. However the print and scan function work well. A nice feature is a wifi tab on the menu which allows viewing the signal strength. The paper feed doesn't hold as much paper as the older PIXMA but works better.

Printer has been working great so far. Easy setup and works well with my wifi. A few things to note: the paper tray appears to hold less paper than other printers I have had before. It is also a little more recessed so not as convenient to reach. Also it's kind of odd that the control panel has to be open in order for the printer to work. But so far these are the only minor negatives I have encountered.

Genuine Ink is expensive. Prints great with no anomalies. Components made of mostly plastic which is worrisome if it can get damaged easily. Easy to setup but not clear as to what apps you really need to scan at higher than 300dpi. Any other printer with a higher color accuracy than this will cost you at least twice more so that's a plus. It's worth the price for home usage.