Customer Ratings & Reviews

Owning a Rog Ally X, I was hoping to upgrade to a larger screen with similair battery life. The MSI Claw 8Ai seemed to check all the boxes. I will say that the screen size (8”) is very nice and bright. It feels lighter than it actually is. Its quiet even when the fans are going. Unfortunately the M Center software has all functionality of a bad web page. Theres no option to control TDP. The update function still shows updates after they have been installed. Games take longer to load than they do on my Ally X, and there is a lot of stutter/framerate issues making certain games unplayable, even with the lowest settings. I ended up returning this, not because it isnt a good handheld, but because it is just light years behind Asus and possibly Lenovo in terms of refinement. My other concern was that it is the only handheld with an intel chip/gpu and MSI intends to release a new 8A with a AMD Z2E chipset. That makes me think that this may be more of a unique handheld that will probably not get prolonged support by Intel.

Powerful hand handle device , most game runs a decent FPS . The hardware it self is comfortable but the Dpad unfortunately has a poor design. After 4 weeks in wore out and got stuck in the down direction. Other than that is a good console . Had to take it back and luckily I had my total reward protection plan and got full refund since there were no more in stock. I just pre order Leonovo legion go 2 instead

Delivery was late, and once delivered the packaging was all mangled. Still, the device looked outwardly ok so I stuck with it for a week. But no, several of the buttons don't work. I'm chalking it up to "damaged in transit", so am exchanging it for a brand new one. Luckily having the BB rewards program, you get 60 days to return your purchase, no questions asked, easy peasy.

Great on paper not in practice. At end of day just too many hoops to jump through to be enjoyable.