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Hanban Posted
Windows set up was exceptionally difficult. Cheaply made laptop. The mouse pad is a really hard click. Have to click it 10 times at least.
Posted
Hi Hanban,
We appreciate you taking the time to leave a review of your Inspiron 3515. We are sorry to hear that you are experiencing an issue with your setup and your touchpad. That is surely not the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products. Below I have provided steps to help resolve the issue with your touchpad and a link for help setting up your device. Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties. Here are some tips to modify these settings:
1. In the Search box, type main.cpl.
2. Touch or click main.cpl in the list of programs.
3. Touch or click the Dell Touchpad tab.
4. Touch or click on the picture of the touchpad.
5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
6. Change the options as preferred.
7. Touch or click Save.
8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
9. Touch or click OK on the Mouse Properties window.
10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.
You can read the full article here - http://dell.to/2tqmS02.
Inspiron 3515 Setup & Specifications Link: https://dell.to/3QEFwM7
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Regards,
Summer@Dell
Anonymous Posted
this computer is slow and cheaply made if you rest your hand on the right side or left of the computer the touch pad will move and click something on accident. Another thing with the preformence i did overclock the computer it did great with browsing and for working as well but it did alright with games that are games that dont need a lot of performance the average fps is 40-60 fps just casual and not preformance needy games and great for online meetings
Posted
Dear Valued Customer,
Thank you for taking the time to leave us your review. We are sorry to hear that you are experiencing slow performance issues with your Inspiron 3515. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full article that can help you with slow performance issues with your laptop.
Here are the steps to help you with slow performance issues:
1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
2. Restart the computer
3. Run a hardware diagnostic test
4. Scan your computer for malware
5. Restore the computer using Windows System Restore
6. Restore the computer to factory default settings
You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
GregoryP Posted
This is a decent laptop for the price. On the plus side, good battery life and speed are okay. However, the display is dim and grainy, the sound is barely audible, and the keyboard is not lit. It is a major downgrade from my previous Lenovo. I have always bought relatively inexpensive laptops but this one is really bare bones.
javc Posted
I bought two of these. One day i opened, frame came off the screen rendering laptop unusable, Low and behold 2nd laptop did the same thing. Bought one thru Dell the other through Best buy. Dell fixed #1 said #2 was not their problem. Not Best Buys fault!
TuckerB Posted
it has a TPM error where it doesn’t have a TPM 0/10
Posted
Hello There TuckerB,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 3515. We are sorry to hear that you are experiencing an issue with your device having TPM errors. That is not the type of product Dell intends to deliver to our customers. Below I have provided a troubleshooting link to help resolve your issue.
How to troubleshoot & resolve TPM issues: https://dell.to/3Jf7sUW
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
AsmitaB Posted
I really liked the laptop, it works well. It handles a lot open websites together at a time. However, the hinge kept breaking everytime. The outside parts are pretty bad, should use more durable items.
Berna Posted
Terrible keyboard does not light up they sold me a malfunction laptop now it past the return date I can't exchange it I just notice today 2/5/2023 the keyboard does not light up. Disappointing!
Posted
Greetings Berna,
Thank you for taking the time to leave a review of your Inspiron 3515. We are sorry to hear that you were not aware that this device did not have a backlit keyboard and that it is passed your return date. That is not the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them for improvement on current and future products. If you need further assistance I have provided the toll-free number and chat link below for our Dell Support Team.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Sincerely,
Summer@Dell
SHME Posted
The computer is good. The issue is with the mouse. The left side mouse pad always sticks down and you have to maneuver/twist the keyboard around to try to get it to release.
Bryan Posted
I’ve had this computer for a year and a half and it’s already on its way out. I’m in school full time and it easily takes chrome and edge 5 minutes to load. This is my first windows laptop in 15 years and I’m going back to the brand that has a fruit logo. I
LOLOJ Posted
When I first got it i had to call Dell to help me get started it wouldn't let me do anything I could do nothing no windows i couldn't put in the Wifi it was like it was defective. The person at Dell when step by step to help me program the laptop. She was amazing and patience.
Posted
Hello LOLOJ,
Thank you for taking the time to leave a review of your Inspiron 3515. We are sorry to hear that you were experiencing an issue with your device but are happy to hear you were able to get it resolved. We at Dell strive to deliver quality products and support to our customers. If you come across any other questions or concerns we recommend reaching out to a member of our support team with the toll-free number or chat link below.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
JenniferR Posted
I bought this Laptop PC for work and I really liked everything about it except the screen is not a good resolution and is hard for me to read. I do not wear glasses for reading or computer use so I was disappointed to know that the return policy was only for 15 days and not actually 30 days anymore. I guess I am stuck trying to find someone to purchase it off of FB Marketplace.
Posted
Hello JenniferR,
We would like to thank you for taking the time to provide us with your feedback. We are sorry to hear that you are not too happy with your Dell Inspiron 3515 laptop because its screen resolution is not as good as you expected.
To help with the screen issues, we recommend making sure, that all drivers are current and up to date. I have provided a link to the Drivers and Downloads Page for your Inspiron laptop where you can check for any applicable updates.
Drivers and Downloads page: https://dell.to/3HKwSWh
We also recommend following these troubleshooting tips:
1. Run the automated tools in SupportAssist to ensure that the drivers and BIOS are up to date and your computer is optimized
2. Verify display or video issue on an external monitor
3. Check for physical damage on the LCD screen
4. Run hardware diagnostics on the LCD screen
5. Verify the display or video issue in Windows Safe Mode
6. Download and install Microsoft Windows Updates
7. Change the video or display settings, and adjust the brightness
8. Touch screen troubleshooting
9. Run a Video Stress Test using Dell SupportAssist
10. Perform a Windows System Restore
11. Restore the computer to factory defaults
The whole article on this subject can be found here:
How to Troubleshoot Display or Video Issues on a Dell Laptop: https://dell.to/3pE7wm4
If the issue with the screen is still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
KMC1 Posted
It is a low cost laptop, but the screen is so bad I am returning it. I have not seen a screen this bad in 15 years. Very washed out. Maybe I got a defective one, but even the really cheap chromebooks have a decent screen.
Posted
Hey There KMC1,
Thank you for taking the time to leave us a review of your Inspiron 3515. We are sorry to hear that you are having trouble with the display on your device and have made the decision to return it. In the meantime I have provided a troubleshooting link below for you to help with your issue.
Troubleshooting Display Link: https://dell.to/3J94rCu
After troubleshooting if you still require assistance, please use the information below to contact Dell Support.
Sincerely,
Summer@Dell
Should you need further assistance; you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Rouxlette77 Posted
Felt cheap and and was not happy with the purchase, for what I needed. I liked it had a number pad.
LRC13 Posted
This computer was much slower than the HP I had that had similar specs.
Posted
Hi There LRC13,
Thank you for taking the time to leave a review of your Inspiron 3515. We are sorry to hear that you are experiencing an issue with the performance of your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Below I have provided troubleshooting steps to help resolve your issue.
Here are the steps to help you with slow performance issues:
1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
2. Restart the computer
3. Run a hardware diagnostic test
4. Scan your computer for malware
5. Restore the computer using Windows System Restore
6. Restore the computer to factory default settings
You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Rose Posted
Good laptop however gets hot to fast and shuts off
BigB Posted
Very poor performance. Good if you just need to browse the web
Posted
Hi BigB,
Thank you for taking the time to leave us your review. We are sorry to hear that you are experiencing slow performance issues with your Inspiron 3515 laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full article that can help you with slow performance issues with your laptop.
Here are the steps to help you with slow performance issues:
1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
2. Restart the computer
3. Run a hardware diagnostic test
4. Scan your computer for malware
5. Restore the computer using Windows System Restore
6. Restore the computer to factory default settings
You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
MarkG Posted
DELL inspiron i3515-A706BLK-PUS was purchased due to an emergency that required using Windows. Within a week, OneDrive, Office 365, and Teams repeatedly crashed and would reboot the system. After 2 weeks the HDMI port no longer isbeing recognized by external displays. Worth trying for $350, but expect what you pay for. I hope to return it.
Posted
Hi MarkG,
Thank you for leaving us a review and providing feedback. We are sorry to hear that you are having trouble with your laptop crashing and your HDMI ports not working. That is not the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to help improve our current and future products. I have provided a troubleshooting link below to help resolve your issue.
System Troubleshooting Link: https://dell.to/3fXlNqd
After troubleshooting if you need further assistance, you can reach a member of our Support Team Here: 1-800-624-9896
Best Regards,
Summer@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
hCab Posted
I fell for the Ryzen 5 on the title but didn't realize the screen doesn't even go up to HD.
Posted
Hey hCab,
Thank you for taking the time to leave us your review. We are sorry to hear that the Dell Inspiron 3515 Laptop did not meet your expectations by having a higher resolution display. We will share your valuable feedback with our quality team so that improvements can be made to our current and future products and services. For further assistance, please take a moment to call or chat with a Dell Support Representative at your earliest convenience so that they can help address any concerns you may have:
https://bit.ly/DellSupportTeam.
Best,
Danielle@Dell
RayS Posted
Cheap materials, crud display. The display had little support and you could see the colors skew when opening and closing. Didnt feel like it would last long. Staying away from dell from now on.
Posted
Dear RayS,
Thank you for taking the time to leave a review of your Inspiron laptop. We are sorry to hear that you are not completely satisfied with the quality of your device. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. Your feedback about discrepancies in our products helps us improve with future developments.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Sincerely,
Summer@Dell
AmyF Posted
Clarity is poor, as is the color, and that battery seems to go quickly
Posted
Hello AmyF,
We would like to thank you for taking the time to provide us with your feedback. We apologize for the troubles you have encountered with your Inspiron 3515 laptop because its display is not bright and clear, and the battery life is shorter than you expected.
Below I have provided the steps to run a diagnostic test on the display and the full article link, which has more options if they are needed. We also suggest making sure all video drivers are up to date on your PC. I have given you a link to the Drivers and Downloads page for your computer below.
Method 1
1. Power off the Dell Laptop PC.
2. Disconnect any peripherals that are connected to the PC, and connect the AC Adapter (charger) to the PC.
3. Make sure that the LCD screen is clean (no dust particles are on the surface of the screen).
4. Press and hold D key and power on the PC to enter LCD built-in self test (BIST) mode.
Continue to hold the D key until you see the entire screen change colors.
5. The screen changes colors to black, white, red, green, and blue.
6. Carefully inspect the screen for abnormalities.
7. Press Esc key to exit.
How to Troubleshoot Display Issues: https://dell.to/2O1UnnF
Drivers and Downloads page: https://dell.to/3HKwSWh
To help with a battery performance issue, we recommend changing the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver features.
You can read the full article here - http://dell.to/2vfXWf4
If the issues with your computer are still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896