See more imagesDell - Inspiron 2-in-1 14"Touch Screen Laptop - AMD Ryzen 7 with 16GB Memory - 1TB SSD - Lavender Blue
- Model:
- i7435-A329BLU-PUS
- SKU:
- 6539907
Highly rated by customers for:
See more imagesHighly rated by customers for:
Amber Posted
I wanted to love this laptop but I couldn’t even manage to get one without a physical defect present on the right hinge (there should be no gap at all or any other sort of misalignment, especially when purchased brand new, straight from the box). I returned the first one they’d sent me in exchange for the same model and that one also had the same defect present. At that point I just returned the laptop and bought one from a different brand altogether. This was quite a disappointing experience as I really loved the specs of this laptop and how sleek the design is, but I couldn’t tolerate these poor manufacturing errors that are evidently consistent across this particular model.
Posted
Hey Amber,
We appreciate you taking the time to leave a review of your Inspiron 7435. We are sorry to hear that you experienced an issue with the hinges on your device and made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. If you need further assistance I have provided the toll-free number and chat link below to reach a member of our support team.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
EllenB Posted
Problems with it from beginning. Stuck in scan mode
Posted
Hello EllenB,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7435. We are sorry to hear that you are experiencing an issue with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. We would love to help you resolve your issue. At your convenience we recommend using the toll-free number or chat link below to reach a member of our Dell Support Team.
If you need further assistance, we recommend using the toll-free number or chat link below to reach a member of our Dell Support Team.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Lando Posted
The laptop ran fine (bare minimum for this price) but was advertized to be usable as a 2 in 1 with active pen support. It fulfilled the ability to fold in half but to what avail when YOU CANNOT USE A PEN. There is bluetooth to connect the pens as normal but no available drivers or support (was on call for 3 hours with dell trying to find an alternative). Ended up returning, dont waste your time if you want to be able to use this for anything writing related.
Posted
Hey Lando,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7435. We are sorry to hear you were not completely satisfied with your device and made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of feedback we like to hear from our customers.
If you continue to experience issues, please reach out to Dell Support directly by using the toll-free number or chat link provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Stahlsn99 Posted
I bought this laptop for nursing school. This computer started to overheat every time I use it (daily), not even a month after having it. It then proceeded to lock itself and required a bitlocker recovery key that was neveer given to me or set up. I now have to completely reset this laptop which will delete all my files. This was the only solution that Best Buy, geek squad, Microsoft and dell gave me. I do not recommend if you want all of your data deleted after 5 months of having the laptop.
Posted
Hello There Stahlsn99,
We appreciate you taking the time to leave us your review. We are sorry to hear that you are encountering overheating issues with your Inspiron 7435. Feedback like yours helps us improve our future products and services. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your overheating issue:
1. Inspect and clean the air vents and fans.
2. Restart the computer.
3. Update the BIOS and Chipset driver.
4. Download and install Microsoft Windows updates.
5. Run a hardware diagnostic test.
6. Use Dell Power Manager to manage thermal performance.
7. Improve efficiency to reduce heat.
8. Perform a Windows System Restore.
9. Restore the computer to factory settings.
How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer: https://dell.to/3oAEYsV
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
KristinaF Posted
Unfortunately the fan was extremely loud that was the first issue. Next issue touch pad did not work probably it lagged, it worked, then it lagged again. Instead of stressing over a purchase the was over $800 I returned it.
Posted
Hello KristinaF,
Thank you for taking the time to leave us your review. We are sorry to hear that your experience with the Dell Inspiron 14 2-in-1 Touch Laptop was not entirely satisfying due to the numerous issue, and you have decided to return it. We can assure you that Dell takes pride in manufacturing quality products. This is certainly not the experience we like to hear from our valued customers.
Feedback like yours helps us improve our current and future products. Even if this particular product was not the right fit for you, we hope that you will consider Dell in the future when you make your next purchase.
If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
LindseyL Posted
Hated this laptop. After about a month ran so slow and had to keep restarting it. Had geek squad remotely check it out multiple times, only to find nothing wrong with it. Horrible, heavy computer and never figured out why it didn't work. Ended up getting a new computer two months later.
MichaelG Posted
Just got the internet hooked up three days ago. No instructions came with the computer. I am trying to transition from work email to my own. Have figured out where the power cord goes but don't know how long to charge it. Have to go on line and figure out what port does what. I don't now anything about this product yet or how to use it. Its on Sale for $200 less than I paid. Guess it came with office 365 it loaded it automatically. It loaded a security program automatically I have not loaded the one I bought with it, yet I don't know anything about this laptop yet
Posted
Greetings MichaelG,
Thank you for taking the time to leave a review of your Inspiron 7435. We are sorry to hear that you are experiencing an issue with setting up your device. That is not the type of feedback we like to hear from our customers. Below I have provided a troubleshooting link to help resolve your issue.
System Setup & Troubleshooting Link: https://rb.gy/9p0sx
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
KevinK Posted
I've had the Dell Inspiron for just over a month and it locks up and needs to be force-rebooted way too often. I've already fully reset Windows 11, ran all the Microsoft and Dell updates, and started over and same issue again. The return window of only 15 days has expired.
Posted
Dear KevinK,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7435. We are sorry to hear that you are experiencing an issue with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. We would love to help you try to resolve your issue. We recommend reaching out to a member of our support team using the toll-free number or chat link below.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Charlotta Posted
I have had it one year and it already needs replaced. I barely used it. I do not recommend
DianeS Posted
Won't turn on. It only turns on when it wants to. Bad for college students
WayneG Posted
Sound board no longer works headphone plug is useless and now they show I can’t return it
Posted
Dear WayneG,
We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 14 2-in-1 Touch Laptop. We sincerely apologize for the issues you have encountered with your laptop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Feedback like yours helps us improve our current and future products.
We would love the opportunity to help you but will need a little more information. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell, 1-800-624-9896
We look forward to making this right for you!
Best,
Minhaj@Dell
Fits Posted
After 5 months of use, the batter failed inspite of good handling.
Posted
Hey There Fits,
We want to thank you for taking the time to leave a review of your Inspiron 14” touch laptop. We are sorry to hear that your battery is not functioning properly. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you need further assistance, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Steverino Posted
This computer was a lemon and Best Buy did nothing to help. I bought a Dell Inspiron as a birthday present for a friend to replace a very similar model that is five years old. Last time we set it up and installed everything ourselves but this time were hoping that the Geek Squad would make for a smooth transition to the new computer. Unfortunately, we were sorely disappointed. After purchasing the membership plan, we left both laptops with the Geek Squad to get the new one set up and transfer data. When we picked it up, they said everything was installed and was ready to go. However, a couple of the programs they said they could not install for one reason or another and we would have to do those ourselves. Some of the programs that supposedly had been installed by the Geek Squad (e.g., Webroot) in fact were not there and it was not clear what they had done at all except that it was very little. At home, when trying to install a printer drive and some other basic installations we noticed that the new laptop was very slow, and did not work properly. Eventually an error message appeared that said the system was initiating a “system repair”!!! This apparently uninstalled everything that was there previously. The next day we took it to Best Buy Customer Service who told us to take it back to the Geek Squad to see if they could figure out what was going on even though we said that it appeared that there was something seriously wrong with this machine. A complete service request was filled out with the Geek Squad explaining what had happened. After only a few hours we received a text message that said the laptop was ready for pick up. The laptop was brought out with a form to sign saying that service was completed. There was no attempt to turn it on or go over any of the functions that were problematic. I did not sign the form and proceeded to check the laptop myself. Lo and behold, some of the programs still had not been installed, in spite of being clearly listed in our request. The Geek Squad employee said no problem they would add them while I waited. At some point while working on “Office” they said they were having difficulty and would need to speak with the GS tech. He came out to talk to me and said that the person who had worked on it had a lot of trouble with it and thought it likely had a hard drive issue, which could not be repaired. He said I should go back to Customer Service for exchange or return. He did not know why there was no mention of this on the service ticket. So someone was aware that this laptop was faulty yet were going to give it back to us???? That was totally unacceptable. The Geek Squad should have immediately recognized that the computer was defective and told us to get a new one at the beginning, not try to give it back knowing that it wasn't working properly and probably never would. My friend was so disgusted that she returned the computer, cancelled the Geek Squad and Microsoft 365 packages she had bought and walked away. No birthday present for her. She now is limping along with her old computer and thinking of purchasing from Dell directly. She wasted 4 days on driving back and forth to Best Buy with nothing to show for it except a desire to never deal with BB again! I have never had such a bad experience with Best Buy previously and was shocked by such bad service. No one seemed at all interested in helping to resolve or assist in this fiasco. No one ever tried to go over services performed or ask if we had questions. I know it is hard hiring good people these days but Best Buy needs to do a better job and especially of training their Geek Squad employees up to a minimum standard. They should be able to identify a lemon and immediately notify the customer rather than leaving the customer to identify and fix the problem. A caveat for anyone using the Geek Squad - do not sign the paperwork saying that everything is fine until you have turned on your computer and verified that everything is installed as requested and working properly.
Posted
Hi Steverino,
Thank you for taking the time to leave a review of your Inspiron 7435. We are sorry to hear that you were not completely satisfied with your device and made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you need further assistance, we recommend using the toll-free number or chat link below at your convenience to reach a member of our Dell Support Team.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell