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Priya25 Posted
So the fan never turned off and it was incredibly loud. I had to return it. The sales associate said it might have been defective but I know others who’ve had this problem.
Posted
Greetings Priya25,
We appreciate you taking the time to leave a review of your Inspiron 7435. We are sorry to hear that you were experiencing an issue with your fan and made the decision to return it. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products. For your convenience I have provided the toll-free number and chat link below to our support team.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
SweetRose Posted
This Dell Inspiron was priced right, but unfortunately it crashed continuously with EPIC games. It's a great computer for a college student.
Posted
Hi There SweetRose,
We appreciate you taking the time to leave us your review. We sincerely apologize for the crashing issues that you are experiencing with your Inspiron 7435. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your crashing issue:
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports viewing a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page here: https://dell.to/3khR75H
You can read the full article on solving PC crashing issues here: http://dell.to/2u98Cct
If you still experience any issues after you have finished troubleshooting your device using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
cmack Posted
Bought new, sent 2 Dell 4 usbc port issue. Said no issue. Mouse broke, sent 4 repair, Dell said new MB needed. I was paying ins. Dell it acc damage but was not.
Posted
Hello cmack,
We would like to thank you for taking the time to leave us your review. We are sorry you have decided to return your Dell - Inspiron 14.0 2-in-1 Touch Laptop. We can assure you that Dell takes pride in manufacturing quality products. This is certainly not the experience we like to hear from our valued customers. Feedback like yours helps us improve our current and future products.
If you still need assistance or come across any other issues or concerns, please call, or chat with a Dell Support Representative at your earliest convenience: https://bit.ly/DellSupportTeam.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Minhaj@Dell