- Rated 3 out of 5 stars
Purchase with Caution
KaLonKeon Posted
I purchased this laptop last year January and it has been phenomenal in terms of functionality, speed, and overall performance. I really like this product. The downside to this is, roughly after 6 months of purchasing, the fan stopped working and I had it repaired under warranty. After the Dell technician repaired it, the right hinge started came loose and left the screen hanging. Again, another technician came in a completed the repairs. Six months after that repair, the hinges went out again in the same spot and dell suggested I pay for the repairs since its no longer under warranty, even though this is a previous problem I had with them. If you decide to get the laptop, I recommend purchasing the extended warranty, otherwise I do not recommend. I do not think I will ever purchase another dell product for personal or professional use.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted
Hey There KaLonKeon,
Thank you for taking the time to leave a review of your Inspiron 7435. We are sorry to hear that you are experiencing an issue with the hinges on your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will escalate them to our quality team for improvements on current and future products.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Rated 3 out of 5 stars
Great laptop but the first one died on me.
Brian Posted
This laptop was part of an early Black Friday deal and the price was great for the hardware you get. Unfortunately a week after buying the laptop the ssd inside somehow came disconnected and I returned it for a new one. If it wasn’t for that it would be a five star review. The computer is great now that I have a working one. Best Buy’s customer was very helpful with the return and made it pretty easy to exchange for a new one. I think I may have just gotten unlucky but it might be worth it to go for the extra protection that allows you to return it for 60 days.
I would recommend this to a friendBrand response from YourDellTeam
Posted
Hello Brian,
Thank you for taking the time to leave us your review. We apologize for the issues you have come across with your Inspiron 14.0 2-in-1 Touch Laptop. We are happy to know you're received a replacement that should make things better for you and ensure the quality Dell always intends to deliver. If you come across any other questions, issues, or concerns, please use the information below to contact Dell Support directly.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Jay@Dell
- Rated 3 out of 5 stars
Decent sometimes
Jeff Posted
Had this laptop for about 5 months now and has issues connecting to WiFi at times and also had to have parts swapped it started overheating a lot without applying heavy loads on the laptop. Dell support was quick to fix but still not satisfied
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted
Hello There Jeff,
We appreciate you for taking the time to leave us your review. We apologize for the Wi-Fi connection & overheating issues you are experiencing with your Inspiron 7435. Your feedback about discrepancies in our products helps us improve with future developments. Below I have provided troubleshooting instructions with the full article that can help resolve this issue and also a troubleshooting link to help resolve the overheating issue.
Here are the steps to help resolve your wifi connection issue:
1. Download and install the latest Wireless Card driver. After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
2. If the issue persists, proceed to step 3.
3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router, and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
4. Power ON the Modem, and wait for it to boot fully.
5. Power ON the Wireless Access Point/Router, and wait for it to boot fully.
6. Power ON the Dell system.
7. Open Network and Sharing Center
8. In the left-side navigation pane, click on Change Adapter Settings
9. Right-click on the wireless connection icon and select Properties followed by the Configure button
10. Under Wireless Options, select the Wireless N mode.
11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
12. From the drop-down menu, choose Disable followed by Ok
13. This should restore the wireless download and upload speed.
14.Internet speed can be tested at http://speedtest.net
Wireless Networking Usage and Troubleshooting Guide: https://dell.to/2RefLVN
How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer: https://dell.to/3oAEYsV
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Rated 3 out of 5 stars
It works!
TamikaC Posted
It works for basic stuff that needs to be done. The mousepad locks up every now and then but i just hit ctr/alt/delete to act like im locking the screen then go back and it works.
I would recommend this to a friend - Rated 3 out of 5 stars
Best buy horrible company
JohnM Posted
Nothing wrong with the product it self. Just the company. How are you going to charge someone for an item and than 3 weeks later charge tax again on the same item saying theres a issue with ypur computers. I think that is crap and should the companies problem and not email the customer and say hey guess what we didnt charge you enough money so we are gonna charge your card again dont worry u dont have to do anything. EXCUSE ME WHAT THAT IS BULLCRAP
I would recommend this to a friend - Rated 3 out of 5 stars
Fine hardware, stupid software
BigMike Posted
I enjoy the product, mostly. I feel that the hardware and everything is right for me, but I can’t get over Dell’s egregious failure to make proper software. NO, DELL. I don’t want to rate your system every week. How can I turn that off!?!? This is MY hardware. I will not recommend this product until I have more autonomy over what notifications Dell sends me.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted
Hey There Big Mike,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7435. We are sorry to hear that you are not completely satisfied with the software on your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. I have provided the toll-free number and chat link below for our support team if you need further assistance.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Rated 3 out of 5 stars
Works ok
Christian Posted
Works fine but not the best, slow and diesnt have all features
No, I would not recommend this to a friend - Rated 3 out of 5 stars
Battery it’s very bad
JuanM Posted
I needed a laptop for school and I thought this was a perfect laptop but it is sometimes very loud and the battery it’s so bad.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted
Dear JuanM,
Thank you for taking the time to leave a review. We apologize for the battery performance issues you are experiencing with your Inspiron 7435. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full articles that can help you improve the battery performance of your laptop.
Here are the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
If you need further assistance, we recommend using the toll-free number or chat link below to reach a member of our Dell Support Team.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Rated 3 out of 5 stars
Very good configurations but poor build quality!
sush Posted
Good configurations but very poorly built laptop from dell! Looks like it’s going break if I do rotate it 360
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted
Hey Sush,
We appreciate you taking the time to leave a review of your Inspiron 7435. We are sorry to hear that you are not completely satisfied with the build quality of your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will escalate them to our quality team for improvements on current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Rated 3 out of 5 stars
Excellent
KalpD Posted
Good laptop . Works fine . Touch screen is an issue
I would recommend this to a friend - Rated 3 out of 5 stars
Fragile
RobertB Posted
The product is good and powerful but has fragile hinges
I would recommend this to a friendBrand response from YourDellTeam
Posted
Dear RobertB,
We appreciate you taking the time to leave us your review. We are glad you like your Dell Inspiron 14 2-in-1 computer because it is powerful, but we are sorry to hear you are not too happy with its hinges and you feel like they are very fragile.
We will share your review with our quality team, so improvements can be made in the future.
If you come across any questions or have concerns about this product, please don’t hesitate to contact Dell Support Team at the information provided below.
You can contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Katarina@Dell
- Rated 3 out of 5 stars
Good computer
JC2020 Posted
I wish it was faster but it does ok, the over-all operational is good
I would recommend this to a friendBrand response from YourDellTeam
Posted
Hi There JC2020,
Thank you for taking the time to leave us your review. We are sorry to hear that you are experiencing slow performance issues with your Inspiron 7435. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full article that can help you with slow performance issues with your laptop.
Here are the steps to help you with slow performance issues:
1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
2. Restart the computer
3. Run a hardware diagnostic test
4. Scan your computer for malware
5. Restore the computer using Windows System Restore
6. Restore the computer to factory default settings
You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Rated 3 out of 5 stars
Overall good
Andy Posted
It is my first personal computer and I like it so far.
I would recommend this to a friendBrand response from YourDellTeam
Posted
Hi Andy,
We appreciate you taking the time to leave a review of your Inspiron 7435. We are happy to hear that you are enjoying your device. That is the type of feedback we like to hear from our customers, and the type of product Dell intends to deliver. If you need assistance I have provided the toll-free number and chat link below for your convenience.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
