See more imagesDell - XPS 13 13.4" FHD+ Laptop - Intel Core i7 Evo with 32GB Memory - 1TB SSD - Sky
- Model:
- XPS9315-7725SKY-PUS
- SKU:
- 6540612
Highly rated by customers for:
See more imagesHighly rated by customers for:
JDReview Posted
This Lenovo bas given me a lot of problems due to the graphics card. It was my 4th lenovo purchase but the only laptop which gave such problems.
SLC1 Posted
Good price. I really miss having a touch screen. Unfortunately, there has not yet been follow up from Best Buy on some issues that I encountered.
Posted
Dear SLC1,
We value your feedback and want to thank you for taking the time to leave a review of your XPS 9315. We are sorry to hear that you are not satisfied with your device not having a touchscreen. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
SikhiY Posted
The Laptop is good but this particular laptop is in the worst condition.
Posted
Hey There SikhiY,
We want to thank you for taking the time to leave a review of your XPS 9315 laptop. We are sorry to hear that the device you received was not in great condition. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them for improvements on current and future products.
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Disappointed Posted
I hate this computer. It is my work machine, and I was really excited about the specs, particularly the screen, but I absolutely hate it. The mouse is terrible - it sticks sometimes and the click-response is slow. The keyboard sounds very nice, and I do appreciate the compact keys, although I would imagine someone with larger fingers might find them challenging, but the non-buttons for the top row are only about 75% responsive and very annoying. This is the up/down volume, brightness, home, end, insert, delete row. It's very slim and light, which is something I'm happy about. The battery life is dismal. I only get about 3hrs of full use out of mine and it gives me VERY little warning before it needs power or turns off. The design of the top and where it meets the body makes it actually fairly hard to open - all sides are flat. A bevel would have been nice for grip. The lack of ports means the need for dongles, but this is to be expected with a slim and light machine such as this; it's just a little more annoying than I anticipated. The screen resolution and color is beautiful. Amazing. No complaints there! The physical design could use some work.
Posted
Hello Disappointed,
Thank you for taking the time to leave a review. We apologize for the battery performance issues you are experiencing with your XPS 13 laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full articles that can help you improve the battery performance of your laptop.
Here are the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
DanielZ Posted
Bought an Open Box that was 3 months old. Bluetooth connection, second USB c port, camera, and finger print not functional after 4 weeks, LCD dead pixels. Besides all the functional issues, the computer it self is high functioning