cant update windows 10 goes to 25% and deletes what was put in codes ox800703f1 and ox80070020. says DISM/SFI. WHAT DO I DO.
Answered by GeekSquadSupportHi there. Thanks for reaching out about this. I'm sorry to hear you're running into issues with a Windows update. We'd be happy to help out with this. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
Hello, my laptop was hacked into remotely and all sorts of malware were downloaded, I turned it off but they changed my password so I can no longer login. Can best buy remove all the malware and save my files or will the just wipe the entire hard drive?
Answered by GeekSquadSupportHi there. Thanks for reaching out to us about this. I'm really sorry to hear that this happened to you. It's never a fun time. In most cases, we're able to remove the password and clean up the computer. As a last resort, we can pull data off and go from there. It's very rare that something like this would cause us to be unable to retrieve data. To get started, let's get you in the store with an appointment and we'll take a look. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
Can the agent help me remove unwanted programs?
Yes, the agent can remove any programs or desktop shortcuts you deem unnecessary from your computer.
This question and answer was generated by AI based on customer and product data.Does the service include hardware installation?
No, this is a remote service and does not include hardware installation.
This question and answer was generated by AI based on customer and product data.How will the agent access my device?
A Geek Squad Agent can remotely access your computer over the internet. You will be able to chat with the agent over the phone or via online chat.
This question and answer was generated by AI based on customer and product data.
