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FarenT Posted
I had so many high hopes. It literally will stop running after 2-3 minutes. It’s not full, battery isn’t dead. We spent hours on the phone and they say they’re sending us a part.
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted
Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this issue must have been for you, and we’re genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience.
It sounds like your vacuum may be experiencing a common issue where it shuts off unexpectedly. This can sometimes be caused by a clogged filter, blocked airways, or a faulty component. We’re glad to hear that Dyson is sending you a replacement part, and we hope it resolves the issue. If you need further assistance, Dyson offers genuine spare parts that you can find here.
Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.
Fedsmoker Posted
Vacuum works well but there is one flaw that makes it a pain (literally) to use. The handle length is too short!! Both my wife's and my hands barely fit onto the handle and it gives us pain/blisters on the base knuckle of our thumb after vacuuming for a couple minutes. It's a real bummer too cuz the vacuum is nice otherwise. We were really excited to get such a nice vacuum after trying multiple other (and cheaper) ones but none were so uncomfortable to use. Seems like a major oversight considering it's supposed to be so wonderfully designed and engineered. We will be returning. P.S. My wife and I do not have giant gorilla hands. We are both 6ft tall with average size hands.
This review is from Dyson - V8 Animal Cordless Stick Vacuum - Iron
Posted
Hello Fedsmoker,
Thank you for your review. This is Miella from Dyson. We're happy to hear you've enjoyed the functionality and suction of your Dyson V8 Animal. The V8 is designed to provide a quick, versatile cleaning solution for your home, with strong suction!
We're sorry to hear of your experience with the handle and trigger. We would certainly not expect a bruise or blister to occur as a result of using your Dyson product. If you are finding this to be your experience, we would recommend holding the unit lower down the handle to prevent rubbing or pressure on the top of your hand. Please also keep in mind that Dyson cordless vacuums will feature a runtime enhancing light touch trigger, which requires little pressure to run the unit as well. It may also prove helpful to ensure the unit is held with a firm, but not a very tight grasp, given that the light touch trigger does not require a very hard press or grasp to operate.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
NPHUNTER Posted
There’s little scratches and dirt on the surfaces right after I received pkg also pkg was dirty and delayed. I will not use bestbuy delivery service.
This review is from Dyson - V8 Animal Cordless Stick Vacuum - Iron
Posted
Hi there, this is Kelly with Dyson. We are sorry to hear that your Dyson V8 Animal arrived in less-than perfect condition. This is definitely not what we would expect your experience to be with any Dyson product. Rest assured, we're definitely keen to provide you with support to assist with the problem. Also, while we don't expect problems to occur, Dyson does back your new cordless purchase from an authorized retailer with a free two year guarantee. To ensure we're available to assist our valued owners, we include our helpline number directly on all of our units, make ourselves available to assist via live chat directly on our site, as well as 24 hours a day via email. Please feel free to contact us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Service
JohnG Posted
Complete disappointment. I LOVE Dyson but not this one. In fact, I have three (3) different Dyson but this was recommended to us due to the increased suction and longevity as we were looking for cordless. Sadly, this battery life was well below what was advertised and last 30-35 minutes. Floors are vacuumed every 3-4 days (clean freak) LOL and it would take 2 full charges to complete the floor. The floor space before anyone goes crazy is 1,100 square feet. I hate house chores so I am trying to complete as quickly as possible. I am not lingering like a Sunday stroll when I vacuum. :-). Loved the two part (handheld and floor) all in one. The attachments were great too. Everything around this ranking was around the battery life. Smaller area, it would have been a highly recommend.
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
1234 Posted
This lightweight vacuum cleaner is convenient to use...until it stops working. Mine lasted less than 11 months, which doesn't justify its pricetag.
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Joseph Posted
Pros , it has decent power , light easy to clean and use Cons short battery life only 10 min fully charge handle is too small and uncomfortable to use I will return it
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Musicman Posted
Rattle rattle rattles, the Dyson V8 we purchased makes a loud rattling sound every time we use it I’m going to return it as soon as possible it just may be a defective model so I will give it the benefit of doubt, hope present a review in the future. CM.
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
JoelG Posted
Battery life sucks 15 mins tops and suction is mid I expected better since it’s Dyson and it being a $500 dollar vacuum
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
MarcS Posted
I like the way it cleans but if you have a average house like me it will take 2 hour to finish vacuuming. I full power you 10min max that suck maybe i should give it 1 and half stars. Maybe it just the one i brought
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Jnunn Posted
Very powerful vacuum, you have at most 15 min to vacuum your whole house before battery dies!!
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
JustinW Posted
Very disappointed I bought this at 350 dollars, for a full 100 dollars less I recommend the Shark Pet Plus stick vacuum. The Dyson V8 has a much smaller bin capacity, and lacks the lights on the front of the vacuum that the Shark has. Very upset I spent 350 dollars on this. The build quality and suction are not any better than the Shark for substantially more money. I understand this is the entry level Dyson, but you should at least be able to beat your competitors priced a full 100 dollars less.
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Kris Posted
I really thought I did a good amount of research before finally picking this vacuum and now I’m curious whether those reviews were lies. This is the cheapest and worst vacuum I have owned. I have had it for a year now and regret everyday that I bought it. The cons are as follows: can’t accidentally bump into any furniture because it will scratch, you have to hold down the button the entire time vacuuming therefore making your hand sore, there are two suction options; one keeps the battery on for longer but the suction is terrible and the max suction works good but drains the battery very quick so even in my home that is about 700 sq ft I can’t do the entire space before it dies. The only sort of positive thing about this is you don’t have to change a bag and it’s fairly easy to clean the canister.
This review is from Dyson - V8 Animal Cordless Stick Vacuum - Iron
Posted
Hi there Kris, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine for a long time and assure you our support team is always at the ready, should you need us.
We're privileged to provide Dyson troubleshooting assistance, and invite you to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
Nicolas Posted
Pros: lightweight Cons: battery last 20min in max mode-I hate having to hold the trigger for it to work-battery and handle get very hot in max mode-even in max mode it isn’t very powerful compare to other brand (lg-shark)-price
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted
Hello Nicolas. We have a team of Dyson experts available by phone, live chat and email to assist in ensuring your machine is working smoothly. Please feel free to send an email with your serial number to questions.us@dyson.com. Hope this helps! Amanda Dyson Customer Support
Ep8a Posted
Had to return it because full charge would only last about 20 minutes. I liked that it is lightweight and easy to maneuver but overall for a family of 4 and a pet it is not convenient to vacuum for 20 minutes.
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
BrentB Posted
Battery life is terrible, a full charge will complete less than 2 rooms. While it is working the suction is good, but this vacuum is not useful.
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted
Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Samantha Posted
I was so excited to get this vacuum because I only ever hear great things about Dyson. I was so disappointed in this. I have pets and a toddler, so I need something that picks up the hair and the snacks. It was great with picking up hair and tiny bits of messes. However, I found that it was a struggle just to pick up pieces of pet food. I couldn’t simply run the vacuum over it, but had to lift the vacuum and place it juuuust right over what it needed to pick up. Dog food, pieces of pretzels, pieces of crackers, etc. were horrible to try to pick up. After this, I’m glad I didn’t get rid of my Shark vacuum.
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Anna Posted
The battery lasts around 5 mins which is not enough time to clean my place. Cant return now. Sucktion is good.
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted
Hi, we have reviewed your concern regarding the issue that you are experiencing with Dyson. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review". Best Wishes, Dyson Customer Support
AcroCrab Posted
I'm giving it 2 stars only because the battery life is so short.. like literally can't reasonably vacuum your house with this models.. if I could return it, I would to upgrade to the larger battery.
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
JayeshS Posted
It is good while operating but very poor battery. On full charge it hardly lasted 20 mins. It take 2 to 3 hours to get full charge. Bin is very small.
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
JenelT Posted
Love the small size but the battery life is terrible. Does not hold a charge well at all.
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel