Prevostguy Posted
Dryer has a large area for drying. All stainless drum, really was expecting an interior light. Dryness level needs to be bumped up for light clothes. Could be an energy efficient deal. Color is pretty cool. Will update this review after a few months.
Posted
Thank you for sharing your feedback and experience with us. Please know that our number one goal is customer satisfaction, and your feedback will help us understand our strengths and identify areas for growth. If there is anything we can do provide you any assistance, please let us know! You can connect with us via live chat or call us at 1-(877) 435-3287 Monday-Friday 8:30 am- 8:00 pm EST. - Maria <img src="https://s3.amazonaws.com/stratos-logos/logos/Electrolux.png" alt="Electrolux" title="Electrolux" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
AspenT Posted
Love this dryer, the lint trap is very fine mesh and i love it! The steamer setting is nice for curtains and sheets! It doesnt like very damp clothes but i have no problem getting them pretty dry with my washer.
JudithW Posted
Very pretty to look at. Did not need the refresh feature so I'm not using that. My biggest complaint was with a strangely-shaped metal piece just inside the door. It is obviously cheap metal. After the first time using the dryer everything in a satiny material was chewed up by the rough edges on this metal. These things included pillowcases, pajamas, and microfiber sheets that all had to be thrown out. After more than an hour working on the piece with sandpaper and bending the edges down with a screwdriver it is a little smoother but I will not be putting anything delicate in there.
Posted
Thank you for sharing your experience with us, Judith. We’re sorry to hear about the issue you’ve encountered with your dryer. We understand how frustrating it can be to have delicate fabrics damaged, and we appreciate you bringing this to our attention. We’d like to assist you further in addressing this concern. Please reach out to us via live chat at Electrolux.com or call us at 1-(877) 435-3287, Monday through Friday, from 8:30 AM to 8:00 PM EST, so we can explore possible solutions for you. - Maria <img src="https://s3.amazonaws.com/stratos-logos/logos/Electrolux.png" alt="Electrolux" title="Electrolux" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
KathrynR Posted
Excellent purchase! Dryer is quiet AND the blue is so appealing to the eye! Matches our laundry area perfectly!
JodiB Posted
No dryer light. Already got stuck and would just beep, had to unplug it, seems to have fixed the issue. Doesn’t dry as well as my LG model. Love the color, perfect match to my laundry room.
CesceliH Posted
This was absolutely the worst purchase, not because of it was an electrolux but because it was an open box I was not told the previous history in my understanding was that every open box item went through a thorough evaluation before they resold it I got my My new dryer home and it started sounding like Godzilla was inside having a fight. I waited for my text to come out and it's going to take 3 to 4 weeks to order the part and another week or so to fix it I can absolutely say that I will never buy an open box item again I just ordered a brand new electric dryer and it's on back water so I have to wait to February 3rd hopefully I'll be extremely happy with the purchase I'll keep you guys updated
Posted
Thank you for sharing your experience. We understand how frustrating it can be to deal with issues from an open-box purchase. While open-box items are typically evaluated before resale, we regret that this was not your experience. We appreciate your patience during the repair process and hope your new electric dryer exceeds expectations. If you need further assistance, please connect with us via Live Chat or call us at 1-877-435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST. -Yhano <img src="https://s3.amazonaws.com/stratos-logos/logos/Electrolux.png" alt="Electrolux" title="Electrolux" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
NotTechSavvy Posted
We had a Samsung that was no longer drying clothes well and replaced it with this. Very happy so far. Very easy to setup and easy to learn and navigate buttons. Dries clothes "normally" and efficiently. The Glacier Blue color is gorgeous in person. Lint trap is easy to clean
Fenrir Posted
Newer models are missing the inside light. Feels cheaply made compared to the older ones i had.
Posted
Hi, Fenrir! Thank you for providing us with your feedback and for bringing this to our attention. It's important for us to hear if our products are meeting our consumers' expectations. We strive to produce quality products, and your feedback does not go unnoticed, in particular with the interior lighting. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. For any help needed, feel free to Live Chat with us [https://www.electrolux.com/en/contact-us] or call us by phone at 1-877-435-3287, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan <img src="https://s3.amazonaws.com/stratos-logos/logos/Electrolux.png" alt="Electrolux" title="Electrolux" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
PaulaK Posted
What I didn't like about this dryer is that it took longer to dry than the dryer I used to have. But I liked the steam features.
DianaF Posted
Great dryer. Bought this for my daughter after purchasing one for myself a year ago. Although we did not hook up the steam feature, knowing we would not use it.
DeborahR Posted
I love the dryer. It is energy efficient and dries my clothes really fast
Kate Posted
Washer works well though since I have it now, I wish I had bought the next level machine. This is the 400 series. I did not know there was a higher model since Best Buy did not carry it. I wish I had been told.
Posted
Thank you for sharing your feedback. We're glad to hear that your washer is working well. If you have any questions, please feel free to contact us directly at 1-800-265-8352, Monday through Friday from 8:30 am to 8:00 pm EST. Our team is happy to assist you and provide any additional details. - Maria <img src="https://s3.amazonaws.com/stratos-logos/logos/Electrolux-CA.png" alt="Electrolux-CA" title="Electrolux-CA" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
JamesR Posted
Awesome washer and dryer. Very quiet washer and efficient.
BaseballDad Posted
Moving from my old Whirlpool to this was night and day! Decided on the matching combo and couldnt be happier with my decison.
BarbaraD Posted
Delivery guy does not know how to operate, But I do!!
Rosy Posted
I love the color and I love that it works however, the 18 minute quick dry cannot and should not be used on bedding or any items that you don’t want ruined. A few of our comforters and one of my shirts was kind of burned on that high heat fast dry mode it’s 18 minutes and it does dry your clothes fast but if you have any sensitive clothing material that you put in there or fabric it’s going to get ruined so don’t use that setting for any thing that’s not cotton. The door is kind of sharp. I put foam adhesive on there so that when I open it, it doesn’t cut my hand like it did other than that works great drives my clothes faster than the Samsung one that I had so I’m happy just had to do some adjustments to it.
Posted
Thank you for reaching out and sharing your experience! We're glad to hear that you're enjoying the color and overall performance of your dryer.
The Fast Dry cycle is designed for small loads and items made from durable fabrics, such as cotton. For delicate or heat-sensitive items, we recommend using a lower heat setting or a cycle designed specifically for those materials to avoid potential damage.
We’d also like to assure you that the door is designed with user safety in mind and should not have sharp edges. If you feel there’s an issue, we encourage you to contact us so we can look into it further.
Our team is available via Live Chat or at 1-877-435-3287, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’d be happy to assist with any concerns or questions.
Thank you for choosing us, and we hope your dryer continues to make laundry day a breeze! -Yhano
<img src="https://s3.amazonaws.com/stratos-logos/logos/Electrolux.png" alt="Electrolux" title="Electrolux" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
MiriamE Posted
I wish the dryer had options like towels…etc I wish the dryer would turn off when clothes were dry.
phantlantis Posted
When the dryer initially came, it ran about 2 cycles before it started making a horrendously loud screeching noise. We registered with the company to get the manufacturer warranty honored to fix it, which took a couple of weeks to fix. Not the best, but no big deal, right? WRONG. By putting an email address in their system, which I only did in order to have them fix their brand new product that was already broken, I have now been repeatedly spammed incessantly by this company. They do not honor unsubscribe requests. I have contacted customer service repeatedly, but their systems still send me mailers and emails, which I’m fairly sure is illegal. Avoid any relationship with this company at all costs and do not buy their products. They are a complete mess.
Posted
Hi, phantlantis! Thank you for providing us with your feedback and for bringing this to our attention. It's important for us to hear if our products are meeting our consumers' expectations, and we're glad that the technician was able to fix the loud screeching noise from your electric dryer. We apologize if you still keep receiving newsletters through mail and email. Customer satisfaction is our top priority, and we encourage you to reach out to us through social media platforms (Electrolux US on Facebook [https://www.facebook.com/ElectroluxUS], Electrolux US on X [https://x.com/ElectroluxUS] or @electroluxus on Instagram [https://www.instagram.com/electroluxus/]) to request your account to unsubscribe or opt out properly from our newsletters. We'll wait for your message and are happy to lend a helping hand by taking a closer look at your concerns. ~Juan <img src="https://s3.amazonaws.com/stratos-logos/logos/Electrolux.png" alt="Electrolux" title="Electrolux" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
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