Customer Ratings & Reviews

Switched from an HP that i bounght from best buy. Nothing was wrong with the Hp, had it for nearly 10 years, and wanted to get something new, and this Epson seemd to be the best value for the price. Added a picture of a photo i printed when i first tested it out.

Pretty easy set up actually, was having some issues with the printing but quickly figured it out, I have it connected to my phone and laptop so I can print or fax or other from either device. Love it

Used couple times. So far so good. Printing pictures came out good.

Easy setup for wireless network printing. Unfortunately, a bit finicky to setup with a Chromebook, but once the detection issue was resolved there have been no other issues.

So far good. Works as advertised. Easy to set up and use. No concerns thus far.

Nice printer for home. Easy to set up. This printer is a little larger than some, but has some nice features such as being able to scan more than one Piece of paper at a time. Also has a capability of a fax machine would recommend this

This is a good printer for a home office or small jobsite trailer

This WFH Covid-19 has really pushed for the use of technology. This item really helps families like mine stay on track. Setup was a snap. Network connection was easy and straightforward. I did it via wireless. I followed the step by step guide and used the Android app as well. Registered on line and was done. Setup for cloud based scanning was easy as well. Printing speed and quality is great. Scanning was easy to use usb, cloud, email, network. Touch screen is nice was sensitive enough and easy to use. So going back to my family/kids. Having to get them to hold up their work to take photos with their chromebook is near impossible to get a clear image which resulted in frustrated kids, parents, and teachers. This resulted in kid melt downs due to stress. You get the point. Anyway this scan feature resolved that and the ADF for scanning and copying is great. Only con is that twice it disconnected from my wireless network which required me to unplug and plug back in. Only concern I have is the ink cartridges. They do not seem to be high capacity and may run out if you do high volume. Other than that I would recommend this product especially with the WFH Covid-19.. Thanks Epson.

This being my second Epson I can say consistency in quality seems to be important with them. The setup was extremely straight forward and simple. The touchscreen 2.7 inch display takes you through setup on the printer itself as well. Ink cartridges pop in and after running your setup your basically print ready. It scans, prints, faxes, and copies. You can also do everything from your phone through the nicely designed Epson app. as well as print through your WiFi at home. I got about 20 ppm in black, It's said that this does 21ppm but also depends on system configurations and other bits. It's Energy Star qualified I do prefer having this printer in black. Aesthetically it's more appealing to me. All around just a great little printer for a wide variety of people's needs. I'd recommend this to any and everyone looking for a nice reliable printer

This All-in-one inkjet printer is a great home or small office printer that offers wireless printing, copy, scan and fax. What is in the box: WorkForce Pro WF-3820 printer; Power cord, 1 black, 1 Cyan, 1 Magenta, 1 Yellow Ink Cartridges, Setup manuals, CD Unbox & Setup: This printer is well packaged in the box and packaged in the plastic bag with handles for easy lifting from the box. Nice thoughtful packing. After unpacking from the bag, this printer is packed with enormous packing tape for transporting. Its little overkill of packing tape and took few additional minutes to remove the tape. Setup is very easy. Switch on and the easy to use 2.7 inch color touchscreen guides you to setup the printer. It does provide quick navigation and control and the touch screen is so intuitive and responsive. You can also connect by downloading the Epson smart panel app to your IOS or android device by downloading from the Appstore. Once downloaded, its very easy to setup wireless connectivity for the printer. If you are using the laptop, just go to Epson website and search for 3820 printer and support site for driver and quick connect software for easy setup. Once connected, just insert the ink cartridges and setup is done. It does print fast with its precision core heat free technology and handles good volume of printing. It has a capacity of 250 sheet paper capacity and does auto 2 sided printing which is a must for all printers. With working from home and kids still doing home schooling due pandemic it’s a must for 2 sided printing for paper efficiency and wastage. We do have 2 laser printers but was lacking the 2 sided auto printing and was wasting lot of papers. Printing is fast and quality is excellent. If also copies well and the scanning is so seamless. With Epson scansmart its very easy to scan and edit. Overall, it’s a great all in one smart printer that is very easy to setup, fast scanning, duplex, wireless and highly recommend for anyone who needs to print vibrant color copies and is good for basic printing. Only caveat is this printer is designed to use only Epson cartridges and not third party ink cartridges and that would set expensive ink replacements.

The Epson printer single feed is great, IT DOES REQUIRE ONLY EPSON INK!!!! This is for ALL EPSON Printers not just this one and when i googled it there was prior lawsuit info for it. When The firmware updates automatically happen on your printer it blocks all knock off ink and will make printer not work, it will not recognize the ink. I was just at a friends business and let me tell you shes been fighting with her printer for 3 days that it wont print, the ink was from amazon and not epson brand. I too had prior dealings with the ink so when I walked in I already knew her first problem. Other than that we use for our business on a daily basis no issues. The Epson wf-4830 Printer with Dual zone paper with two drawers which is this exact printer just holds twice the amount of paper is absolutely horrible. It jambs after every 8 sheets of paper, I have it in my secondary office and it going to the trash. That printer is newer than the single drawer but the single drawer is so easy. I highly recommend the single drawer. We have owned it for over 2 years. I just had a large Touch a Truck Event and needed to make 1500 copies, The Printer did great i did it in 50 copy increments and no issues I went thru about 1.5 black ink cartridges. Cheaper than having it printed else ware. Very low maintenance and jambs occasionally but easy to fix. I direct hooked up my laptop to print although the Bluetooth option is easy I like the constant guarantee to print

The printer works well and was easy to set up. I didn't run into issues until I updated it and it stopped taking the non brand ink. Be aware of that issue when doing updates. other than that the printer is great for the price and does what I need.

I have had this printer for a few weeks now. I bought this one to replace a 440 that was giving me problems printing clearly. This printer is fairly large and maybe overkill for just basic home use. It has a larger footprint than the 440 it replaces but that is to be expected as it is in a different class and could be used for small businesses. I could have gone with something in the league of the 440, however I wanted a printer that a tray to conceal the paper and keep it from getting dust and debris into the tract. That was part of the problem of the 440 I had with it's exposed feeder. If paper sat for too long it would have an effect on the head. This printer though solves that problem. Another issue I had with my 440, was responsiveness of the touch keys. It also felt cheap to the touch and often button presses would require two or more inputs to get things right. Connecting to a wireless network was a pain in this regard if you ever shut it off or had a power outage and needed to reconnect. The 3820 has no such problems. the touchscreen, though almost comically small for this day and age is super responsive. There is also a decent amount of haptic feedback to convey selections or inputs. This printer was also super easy to install to any workstation running on a newer OS. I have one Win8 machine that was plagued with issues concerning drivers. Not sure this is the fault of Epson though. I would lean more toward this being a Win8 issue. Connecting to the printer via the wireless is your best bet and super easy to do with laptops, phones and tablets. I am still using the standard ink cartridges that came with this unit and have about 60% of the ink left. I might upgrade to the XL ink cartridges to get more live out of them. As far printing goes, this thing is much better than my old 440. There is a night and day difference with color photos when comparing the 3820 to my old printer. Colors are more crisp and show no fading. The 440 also seemed like it would saturate the page with ink with photo type print jobs. The 3820 doesn't do this. Scanning is easy and scan to print jobs are clear and illustrate exactly what was scanned. I haven't used the scan function, so I can not say anything about it or how well it might or might not work. To wrap up, the 3820 is a fast and easy to use printer that could serve you well for personal use, school use, and perhaps small business. I used this at times for work related print jobs and did things well. I think I would burn through the ink if I worked from home everyday. If not for a disconnect issues where the wireless connection failed where i had to reboot the unit twice, and if not for the ink being consumed fairly quickly despite what I would call regular to infrequent use, I would have given this product 5 stars. It is important to note that after a recent firmware update, I have not had the wireless disconnect and rebooting issue return. I would recommend this printer to anyone.

Set up was a breeze with tech support. If not for the support I could not get the router to see the new printer. Ease of use is straight forward does its job, compact so it doesn't take up much space. Quite and fast just what u need

It works well enough, prints fine and over all ease of use is in general is straight forward, finding super specific settings is as easy as googling them but my main concern is it inability to connect to wireless, once its connected its fine but if for some reason you disconnect its miserable trying to get it workong again, constantly give you the wrong password excuse.

Great little color printer. Only can, it doesn't have a manual paper feeder to print a single page for different size paper. You have to constantly take the paper tray out to change paper size, so this gets pretty annoying when you go back and forth with different paper sizes.

The Workforce Pro positions itself as a dependable workforce for a small home office user who needs the full suite of document management tools-print, scan, copy and fax. It delivers reliability, ease of use, and crisp document quality.

Print, scan and copy functions are fine. Our issue is one of connectivity between the printer/scanner and our two home laptops. All devices are connected through home wifi. All drivers are downloaded, installed and up to date. I can iniate a scan from both computers, but I can only scan and send to one of the computers from the copier/scanner home screen. I realize this is a first world problem, of sorts, but it is annoying not being able to perform a "one touch" scan while standing at the copier/scanner.

Our new Epson printer arrived quickly and was easy to set up. Unfortunately, the next day we had a blank printer screen. I called Epson and they determined that it was a hardware failure and sent out another printer. I wasn't even able to set the new one up because that screen was also blank. Epson again sent out another one and third one was the charm. We believe that the extremely cold temperatures had damaged the LCD screens during shipment. Epson had good customer service and addressed the problem right away. We like this new printer (old Epson lasted for 10 years!). Nice crisp printing. My only problem with this printer is that the paper tray does not have a stop for the paper and you have to make sure that the paper is stacked behind the line or it doesn't feed right. It was the same on the old printer and they have not corrected this design flaw. All in all, a very good product for the money!

I paid regular price for this printer. There were others on sale, but this one seemed to fit the bill. It is very fast for scanning and printing. It was easy to setup. It does not take up a lot of room. The print quality is good not great.