See more imagesEpson - WorkForce Pro WF-7310 Wireless Wide-Format Inkjet Printer - Black
- Model:
- C11CH70201
- SKU:
- 6469374
Highly rated by customers for:
See more imagesHighly rated by customers for:
CDC007 Posted
I've had this printer for just over a year and I've spent 3 times what I expected to on ink. And it's because if you utilize their "update", you will update yourself into no longer being able to use third party or even refilled brand name ink cartridges. It was tolerable until this last update has even excluded me from printing in black and white UNLESS I have every single color refilled. And they can't be empty, either. Or It Will Not Operate! I'm done with Epson. I won't even give it away because this machine is no gift. But hey, it does put out some high quality, very expensive prints.....
Posted
Hello CDC007, the Epson WF-7310 is designed to use only genuine Epson-brand ink cartridges. Other brands of ink cartridges, and ink supplies, are not compatible, and even if described as compatible, may not function properly. Epson provides information about the design of the printer on the box, as well as many other locations, including materials shipped with the printer. From time to time, Epson updates its firmware to ensure the printer operates as designed. Sincerely, Joseph – The Epson Team. <img src="https://s3.amazonaws.com/stratos-logos/logos/Epson.jpg" alt="Epson" title="Epson" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Hardtomakemadbutyoudid Posted
Do NOT download firmware updates if you want to use other ink. There is no turning back and so you are stuck buying Epson's expensive ink. Have a replacement warranty? Don't bother as they just want you to haul this really light and easy to carry printer in so that they can "look at it" and help you. Any other retailer would cross ship you the item but not these guys. Nope, someone from another country is just going to keep telling you that "you can bring it into the store and they will help you". If I bought it AT the store, I can understand that. If I bought it from their ONLINE store where they shipped it to me, they should expect that I'm going to want another shipped in it's place per their name "PRODUCT REPLACEMENT WARRANTY". I'm being picky because it is NOT convenient to get to their store but their answer to that is to have someone else do it. Yeah, they can have UPS do it. So, no, don't buy an Epson product if you want to "cheap out" as I did and use the same ink in a different branded cartridge. I'm so stupid to think I could save a buck. My fault.
Posted
Hi Epson Customer, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team. <img src="https://s3.amazonaws.com/stratos-logos/logos/Epson.jpg" alt="Epson" title="Epson" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Ossam Posted
Horrible printer. Slow printing, no scanner, AND uses ink like its nothing. Had to change my ink three times for 700 pages. Ridiculous.
Posted
Hi Ossam, You can find product information, including FAQs and the product’s User’s Guide at https://epson.com/Support/Printers/Single-Function-Inkjet-Printers/Epson-WorkForce-Pro-WF-7310/s/SPT_C11CH70201
To help optimize settings for quicker prints. If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Have a great day. Sincerely, Jacob– The Epson Team.
<img src="https://s3.amazonaws.com/stratos-logos/logos/Epson.jpg" alt="Epson" title="Epson" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
disappointed Posted
Printer does not work with my MacBook Air. I paid to have Best Buy install. Installation failed after a few weeks. I was on the phone for 3 hours with 5 different Epson representations and it still won't work. Last rep told me to call Apple and gave me an Apple Scam number. Beware
Posted
Dear disappointed, we are sorry to hear that you are having issues with your Epson printer. We want to make sure you reach our direct Epson Advanced Support Team. Please contact us at our toll free number: 1-800-241-5794; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A.– The Epson Team. <img src="https://s3.amazonaws.com/stratos-logos/logos/Epson.jpg" alt="Epson" title="Epson" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
PamB Posted
I The cord does not stay in back of printer. Best Buy refuses return after 15 days which was not clear on purchase. My understanding was I had 30 days. Very disappointed.
MatthewG Posted
Don’t buy anything that isn’t an ecotank or capable of being filled with external ink. Companies like to charge extreme amounts of money for their ink cartridges that barely last. They have created one time use chips so you can’t reset or refill the cartridges yourself. I will never buy another cartridge printer again
Posted
Hi Matthew, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Once again, thank you. Regards, Dylan – The Epson Team. <img src="https://s3.amazonaws.com/stratos-logos/logos/Epson.jpg" alt="Epson" title="Epson" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
SheilaJ Posted
I only had it for weeks and it never worked. I was hoping it would be good for business.
Posted
Hi SheilaJ, we’re sorry to hear you’re having issues with your Epson WorkForce Pro WF-7310. Your product includes a 1-year limited warranty and free lifetime tech support. The Epson Advanced Support Team would be happy to help get your printer set up and resolve any issues. Please call us at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Tony – The Epson Team. <img src="https://s3.amazonaws.com/stratos-logos/logos/Epson.jpg" alt="Epson" title="Epson" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />