See more imageseufy - Robot Vacuum Omni E28 and Roller Mop with Faster Self-Cleaning, Detangle Brush, Portable Carpet Cleaner, Edge Cleaning - Black
- Model:
- T2352111
- SKU:
- 6626039
Highly rated by customers for:
See more imagesHighly rated by customers for:
JonW Posted
Wouldn’t recommend. It leaves water spots everywhere, and when I reached out to Eufy customer service (since this is a known issue), I was given the runaround with no resolution, just hoops to jump through. The fix is supposed to be a revised onboard water tank, but I still haven’t gotten anyone to acknowledge that. Pretty disappointed overall. I’m still within my return period, so I’ll likely switch to a different brand since Eufy hasn’t been helpful.
Posted
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
BeatrizV Posted
I bought this because I owned several other eufy vacuums with no big issues.. This one however does not work for me and for the price and all the good reviews I read while doing my research I am very disappointed to say the least. The roll that mops started to smell bad the second week of use, as if the drying mode did not work properly, the option of only sweep never seems to work because it always ends up vacuuming and mopping regardless of what settings I choose. It could be that this unit I bought it was defective and it was just my luck. However I am very sure now that this one is a NO for me. Will return it and keep looking for other options more efficient and probably cheaper.
Posted
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Still see smudges on floor after mopping. Only half of the mop seems to have enough pressure on the floor to fully saturate with the cleaning solution. Which means it doesnt have enough pressure on the floor to clean it. The vacuum doesnt pick up everything that it should be able to. It cant get close enogh to the cabinets to vacuum under the overhand in the kitchen. It leaves a mess of dog hair and dirt in the charging station that i had to clean up after mopping. Which would stand to reason that its not vacuuming up much before the mopping action. I might be returning this tbh.
Posted
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Elizabeth Posted
Disappointed, wanted to give it a chance, unfortunately, the machine kept malfunctioning and leaking when prompted to mop, researched online this was a common problem with this model, had to return.
Posted
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,