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TylerZ Posted
This thing is amazing honestly We've used Deebot (ecovacs) for YEARS and they have to be replaced yearly because they stop working one way or another. The mapping on the Eufy is superior by far. It actually avoids large obstacles like chairs, dust bunnies, and poop. A win for me, finally! The water is constantly clean, it DEEP CLEANS the tile floor (I was shocked emptying the dirty tank after mopping three times a week before we got it) and it's actually QUIET. It's superior by far
This review is from eufy - S1 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
TreyK Posted
We have a large area (1400sq ft of just tile surface) and 4 dogs so this thing takes a beating. Mopping is definently better then the vacuum feature on this guy. If you only need vacuuming I'd stick with a Roborock... This review is after 2 months of ownership. Pictures were taken after 1 mopping cycle to show how much clean up there is. (only takes maybe 10min to cleanup) I purchased this vacuum because of its mopping ability, specifically it's self cleaning and roller mop. It does work good but there's some things I dont see reviewed alot. -You have to clean out dirty water tank screen/filter after every mop if you have large area or animals. -The mop will leave streaks still even though it has the roller, which I was hoping to avoid it doing. -The roller mop is much bigger then the vacuum suction area so it relies on the little arms to bring dirt in, I think this causes dirt to be missed by the vacuum but then hit by the mop and after awhile causes the streaking and dirty mop filter. -the vacuum filter seems smaller then my roborock and needs more frequent cleaning. -vacuum roller does tangle with hair but is easy to clean up -mapping and APP seem are good and can create different schedules to mop or vacuum on different days. -water refill and dirty water tank are easy to dump/refill and they have never smelled bad. -takes all day to complete a vacuum/mop of our sized area 430am to 4pm long review but hoped to show some things that youtube doesn't. I think most of the dirt issues would've been fixed if the vacuum was bigger. but my wife still loves it and it we don't regret buying it.
This review is from eufy - S1 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
Just Posted
I don’t usually write reviews, but I’m doing this one for the Best Buy $400 gift cards—lol. Jokes aside, the Eufy S1 Pro checked all the boxes for me. It does a great job sweeping and mopping, especially the mopping. That said, it started dripping water a few weeks after a couple of uses. It’s easy to maintain, and the navigation system is phenomenal.
This review is from eufy - S1 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
JLGC Posted
The robot is amazing, vacuums very good and mops like a dream, app works perfect and has everything you need, that being said.. it would have been nice to have more options like pet areas and routines, also the mapping is excellent, top notch.
This review is from eufy - S1 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
Posted
Thank you for your sharing and suggestions.
We are very pleased that our S1pro has met your satisfaction. We also understand your suggestion for more pet-related designs, and we have already forwarded this feedback to our product team. We will continue to collect customer feedback to improve our products.
In the meantime, please stay updated with the latest firmware and app updates to ensure the best experience.
If you encounter any issues, please feel free to contact us at support service@eufylife.com or call us at +11 (800) 994 3056. We are more than happy to assist you further. We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email requests is less than 24 hours. Have a great day!
FrankieC Posted
4 stars because of a LiDar problem after 2 weeks. They shipped me a new one but after they shipped it, there was an App update and mine started working again. Mine started working again, rather than taking a chance I shipped mine back. 5 Stars for the S1 Pro for what it does. Just a minor problem they fixed, I guess it happens sometimes. I got mine $500.00 Off.
This review is from eufy - S1 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
Yancy Posted
I've been interested in robot vacuums with mopping capabilities for a while, but I've hesitated to buy one due to mixed reviews. Recently, I finally bit down and aquired the eufy S1 Pro robot vacuum, which takes a unique approach to mopping. Instead of using mopping pads that can trap dirt, the S1 Pro has a rolling mopping brush that continually dispenses water to pick up dirt and deposit it into a separate dirty water tank. The S1 Pro does an impressive job as a mop, effectively cleaning stains that other robot vacuums struggle with. It also performs decently as a vacuum, although it has some difficulties with edges. If you'd like to read my full review of the eufy S1 Pro robot vacuum below. ------------------------------------------------------------ Shipping and Packaging After receiving the delivery, I noticed that the package was quite heavy, weighing around 41lbs including the box. I thought it was unusual for just a robot and a station. Upon opening it, I found a comprehensive getting started guide that was very easy to understand. There was also some more documentation in a separate package, all securely packed to prevent any damage during transit. eufy did an excellent job with the packaging and the provided documentation. Everything inside was wrapped nicely, and the robot was packed securely in another box, along with all the necessary accessories. It even included extra side brushes, a rolling mop, a high-performance filter, and a dust bag. eufy makes sure you're well-equipped with backup accessories! -------------------------------------------------------- Docking Station Design & Build Quality The S1 Pro robot vacuum operates mostly autonomously in day-to-day use, thanks to its convenient self-emptying and self-cleaning docking station. The docking station features a clear 3-liter water tank, making it easy to see when refilling is needed. It also houses the ozone creation process that sterilizes the tank, ensuring the water on-board the vacuum is more hygienic when carrying out its mopping duties. Additionally, the docking station can automatically mix detergent into the water tank using 600ml bottles of eufy’s own Hard Floor Cleaner. Dirty water is removed from the vacuum cleaner at the base of the station after roller cleaning and collected in a 2-liter tank at the rear of the station. It's important to clean this tank to prevent any unwanted smells. The docking station also dries the roller with hot air and rotates it to ensure thorough drying. A spare roller is included, which is very handy, allowing you to clean one while using the other. Dust is collected from the vacuum cleaner into a 2.5-liter bag on the station, which eufy claims can hold up to two months' worth of dirt. The vacuum itself has a small bin with a filter that can be cleaned if clogged. An LCD screen on top of the docking station provides maintenance alerts and instructions, making upkeep straightforward. Shortcut buttons on the robot and docking station allow for starting and stopping cleaning without needing the app if you’re stuck and need to send the robot back to the station but don’t have your phone on you. --------------------------------------------------------- Robot Vacuum Design & Build Quality The eufy S1 Pro sets itself apart with a mopping roller. This roller covers almost the entire width of the robot, providing thorough floor contact and a wide cleaning path. As the roller turns, it picks up dirt, which is then deposited into the robot’s reservoir. This allows the S1 Pro to mop for extended periods without requiring the roller to be cleaned, preventing dirt from being spread across the floor. However, some maintenance will be necessary: the dirty water tank should be removed and rinsed weekly, and the debris tray should also be cleaned regularly. Nonetheless, the S1 Pro is relatively low-maintenance. Its floor brush is designed to prevent tangling with hair, with most of the hair collecting at the end of the roller for easy removal. The eufy S1 Pro’s 3D Matrix Eye system utilizes a camera, sensors, and AI to navigate and avoid obstacles such as shoes and cables. It skillfully maneuvers around objects like potted plants while staying close to ensure a thorough cleaning. Although it's helpful to move some items for a deep clean, the S1 Pro generally operates without much need for intervention. ------------------------------------------------------- Vacuuming Performance The S1 Pro has 8,000pa suction power, which is one of the highest in its class. It adjusts suction power automatically on carpets, effectively removing dirt and debris from both hard floors and carpets. It comes with dual side brushes to clean edges, although corners may still need manual attention. ------------------------------------------------------ Mopping Performance I don't have any previous experience with robot vacuums, but the S1 Pro did an excellent job. It efficiently removed various stains such as black coffee, strawberry jam, and clay from potted plants placed around our hard floor surface. The roller remained clean throughout the cleaning session, ensuring consistent performance. The S1 Pro eliminates the need for a traditional hard floor cleaner. It handled spills and tougher, dried-on stains quite well. However, the roller doesn't extend fully to the edges, so you may need to do some manual cleaning with a cloth in those harder-to-reach places. The 12mm clearance of the roller prevented wetting most short-pile carpets and rugs, which is a feature that also worked effectively. ---------------------------------------------------------------------- eufy Clean App Functionality and Voice Assistants The eufy Clean app is available on both Android and iOS and is very user-friendly. When setting up the S1 Pro for the first time, a quick mapping run is needed, and the LiDAR system automatically generates a map. You can split, merge, and name rooms for convenience. The app supports virtual boundaries, no-go zones, and no-mop zones, which are useful for protecting delicate flooring or low furniture. You can control cleaning from the app, selecting specific rooms or zones and adjusting settings for vacuuming, mopping, suction power, and water usage. Voice commands via Alexa and Google Assistant allow you to start, stop, and dock the robot, which is surprisingly convenient. ---------------------------------------------------------- Battery Life & Maintenance The 4600mAh battery provides up to 170 minutes of runtime in standard mode. Even at higher settings, it covers a large area. The robot can return to the dock to recharge mid-clean if necessary and will go back to where it left off once it gets back to 65% charge, which is very clever. As mentioned previously, regular maintenance for both the vacuum and docking station includes weekly rinsing of the debris tray and dirty water tank. The docking station’s debris tray should also be rinsed to prevent clogs, though the robot will alert you if this happens. Monthly maintenance also includes wiping the robot’s sensors and checking the brushes but, thankfully, the eufy Clean app provides reminders for these tasks. --------------------------------------------------------------------- Conclusion Is the eufy S1 Pro worth your investment? If deep mopping of large hard floor areas is your priority, the S1 Pro is an excellent choice. Its roller and dirt removal system are highly effective on deep stains, and its self-cleaning capability during mopping sessions is impressive. However, if you need a combination of vacuuming, mopping, and edge performance, there may be better options available. ---------------------------------------------------------------------- Pros & Cons: Pros: - Excellent Packaging and easy to understand getting started guide - First time use mapping does a excellent job - Vacuuming has some powerful suction - Mopping is excellent, lives up to its hype - The vacuum can maneuver around corners of table legs, shoes, socks, cords, you name it and it gets within 1 inch for a precision clean around the obstacle which is amazing. - In my usage, It can vacuum/mop for over a hour on a 100% battery and be finished with still 30 to 40% left in a 1,200 sq ft home with multiple rooms. Pretty impressive for having the ability to vacuum and mop! Cons: - If using the highest setting for suction during vacuuming, it is loud but expected and normal just like a normal vacuum cleaner. - When it returns to base and its emptying the dust bin, it is way louder then the robot vacuuming the floor and can last for up to 30 seconds or so until it finally turns off. - Drying the roller mop can last up to a hour or more after using the the mopping function. - Price may seem steep for some but so far, being my first ever eufy product, I say its definitely worth it!
This review is from eufy - S1 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
Austin Posted
I have been a loyal customer of IRobot Roomba Products for years. With the last few models failing after a few month I decided to try something new. I checked the reviews and this vacuum mop combination had some of the highest. I know why now. The mop is much more effective. The vacuume is quieter when running but still has about the same results. The grey water is a lot more nurky signifying that it is picking up more dirt per cleaning than previously used devices. The map is simpler to make and modify and rhe unit is more intuitive on object avoidance.
This review is from eufy - S1 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
CatE Posted
Very good but has some issues, like keeping track of correct time which you cannot verify on the robot or the base. It skipped my early morning vac/mop of the living rm and kitchen 3 days in a row til i enabled and set a do not disturb time period, for midnight to 2am. The only way to attempt to get it to resync time is to unplug and replug in the base. Also you cannot have it mop only - you can vac only but not mop. Vac in quiet mode plus mop works fine tho. I like that you can set it to 2x run right from the scheduling section which roborock did not have. I like that it has 2 side brushes to scoot debris in front of the vac but i'd like to see a wider vac considering the mop is very wide. The mop water does not pick up hair like my roborock qrevo did so it seems like this vac/mop works better than that one did - i have 2 huskies so always plenty of hair. Those issues aside I do like it, but I'm hoping i wont have to reset the thing to sync up on time of day so often. It is ridiculously expensive and I don't like that I'm stuck with buying cleaner fluid refills. With 2 dogs I can still go 2 days before having to empty dirty water and adding new clean water. Surprising for the smaller size of the reservoirs on board the base. Does show their design is definitely an improvement over roborock.
This review is from eufy - S1 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
Posted
Thank you for your detailed feedback. We appreciate your insights and are glad to hear that you find some aspects of our product satisfactory.
Regarding the issue with the machine's startup, we recommend restarting the device and reconnecting it to see if the problem persists. Additionally, please contact us at support@eufy.com and provide us with the device information. We will actively relay this to our backend team to pinpoint the issue.
As for the lack of a mop-only mode, please understand that there are always some hairs and particles on the floor. These debris can make it difficult to clean thoroughly if the roller mop is used directly, as hair can get wet and stick to the floor or wrap around the roller, requiring frequent maintenance. Therefore, the default mode is set to vacuum first and then mop, ensuring that dry debris is swept up before mopping to clean stains and marks effectively. This approach ensures optimal cleaning performance.
We appreciate your positive feedback on the aspects of our product that you are satisfied with. We will continue to collect customer feedback and work on improvements with our team.
Thank you for your patience and for choosing our product. We are here to assist you with any further issues you may encounter.
Best regards,
Authentech Posted
For context, our first robit vacuum was a shark AI vacuum only. It was a good starter to show us what we liked like edge detection and self emptying. What didn't work for us was the fact that it didn't pick up up cat wnd wife hair at all. So i knew we needed something with lots of suction. Also on every vacation the Shark got tangled on something and couldn't complete a clean on a vacation. I'll start off with the positives, The Eufy has the incredible suction it advertises. It can suck up their hair and fur. Its object recognition and avoidance is really impressive. The battery life is pretty good considering the suction level it was on. It works really fast and does a great job at not leaving an odor. If there's a specific spot i want to vacuum we activate manual mode and remote control it to hit that spot then send it back to the base station. The only thing I'd say isn't perfect is it doesn't get all of the crumbs in the edges of the kitchen. I have to sweep thise into the middle of the kitchen. Also it got tangled on a cable once.
This review is from eufy - S1 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
Posted
Thank you for your sharing and suggestions.
We are very sorry about the issue you encountered with edge cleaning and cable tangling. Normally, the S1pro can avoid objects as small as 2.5x2.5x2.5cm, so when the cable is in a straight line, our S1pro may not be able to recognize it. In this case, we recommend that customers tidy up small items on the floor before using the vacuum.
Regarding the edge cleaning issue, we hope customers can clean the side brush and contact us at support service@eufylife.com or call us at +11 (800) 994 3056. We are more than happy to assist you further. We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email requests is less than 24 hours. Have a great day!
Csome1 Posted
Automated Vacuum Mop System Review Pros: Effective roller mop Strong suction Works well in most areas Cons: Cannot reach under the couch or television stand Leaves small gaps between chairs and tables, missing certain spots Overall: Performs well overall with minor limitations in tight spaces.
This review is from eufy - S1 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
RegularDad Posted
The S1 Pro is good at cleaning hardwood floors but needs to improve with carpets. The roller can be improved by adding bristles to the roller to lift up more debris from carpets. The side brushes need to extend out on corners to brush in all dirt and small debris in order for the roller to suck them up. Other than that, the machine does well with hardwood floors and self maintenance. It cleans the roller while it mops, empties dirty water and dirt on its own along with drying the roller after each use to eliminate mold and bad odors. The app is user friendly and allows for set up of cleaning cycles with schedules if preferred. You can clean one room at a time, a specific area or the whole house. The lidar is great as it doesnt bump into objects even when it’s dark. It helps save time and back aches. Overall this a good product with minor improvements needed.
This review is from eufy - S1 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
SpeedFreak Posted
Works great on my hardwood and tile floors as well as on thinner room carpets. I have a thick pile room carpet that the unit has managed to geton top of but struggles to move. In general it avoids this carpet most every time. Only disapointment really is that it does not seem to be effecient in the way it mops and vacuums. In that sense, it seems to randomly change direction, mop a different area, go in circles then return to finish but ususally completes the job. Just don't understand the logic behind it's algorithim and why it does what it does. Otherwise, floors have never been cleaner. One note is that the top cover got scratched up when it gets stuck under one of the cabinets in the kitchen but that cabinet sits 1/16th lower for some reason and it's not really the fault of the robot.
This review is from eufy - S1 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
Posted
So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
Email: support@eufylife.com
Phone number: +1 (800) 988 7973
HNIC215 Posted
It's a solid mop with an above average carpet cleaning ability. Most of my main floor is hardwood and travertine, so this S1 Pro does an excellent job maintaining my space. If I had all carpet, I would look elsewhere as there are better options for carpet. However, if you are mainly hardwood/tile with a few low pile rugs. This is not a bad choice.
This review is from eufy - S1 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
Posted
So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
Email: support@eufy.com
Phone number: +1 (800) 994-3056
Manny Posted
For the current price of sub $1000, this older model is still worth it! Even with the newer E28 &27 model coming out next month. It's a fantastic mopper and a decent vaccum, but the obstacle avoidance is pretty. Works for objects that stick up a few inches. It recognized a highlighter marker, but not a flat sock on the floor. Eufy's app is just as good as Roomba or Ecovac.
This review is from eufy - S1 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
Ccmoon Posted
I've had this vacuum mop for about a week. So far, it cleans well. The only issue I have is that it is loud! It's not too bad while it's vacuuming but when it goes back to the base, it's super loud while emptying the dust bin.
This review is from eufy - S1 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
Yeniel2010 Posted
This thing is an absolute game-changer. It's expensive but it's worth it. The battery life is good for roughly one hour of cleaning, which covers about 1,000 sq. ft. at the highest power settings. Then it charges for 30 to 45 minutes before continuing.The mopping feature produces wonderful results. I'm very impressed.
This review is from eufy - S1 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
MeganM Posted
So far so good! It’s a really well made robot. A bit of an investment but saves me so much time. I will say it’s overall quiet until it empties the dust bin but it’s just as loud as a regular vacuum but for a shorter time period. I will say there are a couple of tough spots on my floor for it but it picked up more of my dogs hair than my really good vacuum.
This review is from eufy - S1 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
Posted
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Wikihoo Posted
Great product! It is very efficient in cleaning the floor and with carpets. However, I would love to co troll the amount of cleaning solution.
This review is from eufy - S1 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black