eufy - SoloCam E42 2‑Cam Kit + HomeBase S380, 4K Solar Wireless Outdoor, AI Tracking, Pan/Tilt, Strobe, Face ID, 16TB Local
Model: E8173
SKU: 11294969
Questions & Answers
Does this system come with 16TB of storage we just got this system and there is no hard drive in the home base
Answered by Eufy TeamThe S380 HomeBase that comes with this system includes a built-in 16GB local storage. However, it does not come with a pre-installed 16TB hard drive. If you require additional storage, the S380 HomeBase supports external hard drives of up to 16TB with a SATA interface. You will need to purchase and install the hard drive separately. After installation, the system will use the external hard drive as priority storage. If you would like detailed instructions on installing a hard drive in the HomeBase, follow this guide: How to expand the Local Storage of the S380 HomeBase (HomeBase 3)?. Make sure to install a compatible hard drive according to the provided specifications in the guide.
How many feet away from the camera, if a stranger appears, will it begin tracking and recording?
Answered by Eufy TeamThe information you asked about specifically for the "SoloCam E42" regarding how many feet away it detects and begins to track and record a stranger is not explicitly mentioned in the provided details. However, other eufy cameras, such as the SoloCam series, generally have a detection capability (e.g., night vision up to 25 feet) and can be customized with detection zones. If similar detection functionality applies to the SoloCam E42, it would likely depend on its motion detection system and detection zone settings. Without specific data for the E42, this remains an approximation.
