eufy - SoloCam S220, 2-Outdoor Wireless 2K Solar Powered Security Cameras with Homebase 3 - White
Model: E8134124
SKU: 6584161
Questions & Answers
Do I need to buy a solar panel to charge these cameras? Or are they built in?
Answered by Eufy TeamThe eufy Security - SoloCam S220 cameras come with a built-in rechargeable battery and an integrated solar panel for charging. This means that the cameras can be powered by the built-in rechargeable battery and can also utilize the integrated solar panel for recharging.
Approximately how many hours of video can be stored on the Homebase 3? Is data stored until the drive is maxed out, then overwritten?
Answered by Eufy TeamThe HomeBase 3 comes with a built-in 16GB storage, which can store approximately 2 months of video recordings for a system with one camera (assuming 30 motion detections per day with 60 seconds of recording each time). If more storage is required, you can expand it by adding an external hard drive with a SATA interface, which can provide up to 16TB of space, capable of storing years of video recordings for a system with one camera. When the storage is full, new recordings will overwrite the oldest ones to ensure continuous recording. You can prevent important videos from being overwritten by using the "favorite" function in the app or by regularly backing up old recordings.
How do you get a clear video at night time with this camera? Mine come out really blurry, even though daytime is very clear.
Answered by Eufy TeamTo get clear night footage on the SoloCam S220, try these steps: Clean the lens – Dust, spider webs, or condensation on the camera dome can blur IR (infrared) light at night. Wipe the lens with a microfiber cloth. Check for reflections – If the camera is near a window or reflective surface, the IR LEDs bounce back, causing blurriness. Try repositioning or disabling the IR LEDs in the app (if available). Adjust night vision mode – In the eufy Security app, go to the camera's video settings and experiment with different night vision options (e.g., "Smart" or "IR Only" if supported). Ensure enough ambient light – Some outdoor light (from a streetlight or porch light) can help the camera switch to a clearer color night mode rather than relying solely on IR. If these steps don't help, contact eufy support, as there may be a defect with the IR sensor or lens.
How long does it take for the solar-powered cameras to fully charge?
It takes just 3 hours of sunlight for the solar-powered cameras to reach a full charge.
This question and answer was generated by AI based on customer and product data.Does this security camera system support two-way audio communication?
Yes, the eufy SoloCam S220 security camera system offers two-way audio communication.
This question and answer was generated by AI based on customer and product data.
