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CRAP Posted
Gets the dishes clean and thats it. There are so many reasons not to buy this product. The controls on the outside are small and hard to read. Everytime you open or close the all the light light up like it is going to start. You have to press the "Review Setting" every time or the dishes stay wet. Who wants wet dishes?? This is just plain stupid. Here is another one, when you fill up the container for the "jet dry" there is no indicator how full or empty it is. The racks are so badly designed designed it will not hold up the bowls. They just fall over. I added small pieces of plastic tubing about an inch long and now the bowls stay up. Over all this appliance is TOTAL WASTE OF MONEY. BUY ANOTHER BRAND. If I could get my money back I would. No appliance stores caries these on the floor to look and compare. We had to buy this from pictures on the internet. I am looking for an other one. I do not care I spent $950.00 for this. As soon as I find a good I am going to purchase it and throw this one in the trash. IT IS THAT BAD!!!!!!!!!!!!. First picture is of Jet dry holder, no way to tell much is in there.
This review is from Frigidaire - 18" Compact Front Control Built-In Stainless Steel Tub Dishwasher, 52 dBA - Stainless Steel
Posted
We appreciate you taking the time out to share your feedback with us and bringing your concerns to our attention. Some tips that can alleviate your drying matters are to ensure that the incoming water is 120 degrees Fahrenheit, along with loading your dishwasher properly. You can view helpful loading tips in your manual on page 7. Also, when using the rinse aid dispenser. You will fill the rinse aid dispenser with liquid rinse aid until full, as shown in the description on page 10 in the manual. If the information provided doesn’t resolve your concerns, please know that we are here to help, and you can reach us via live chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
-Ciara
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MicMae Posted
I wasn’t able to open this until months later because of some health stuff but I felt pretty good that the box looked in good shape, however when I unboxed it not only was the door sharply bent at the corner (which I was willing to let go) but the entire side was pushed in and the back creased. Despite the 3 year plan I purchased, I was directed by Best Buy’s product support to contact the manufacturer. At this point I don’t think I’ll order appliances from Best Buy again. I’m also disappointed in Frigidaire as this looks like this was something that was boxed this way.
Posted
Hi MicMae.
We’re very sorry to hear about the condition of your FFBD1831UB when you unboxed it. We understand how frustrating it must be to discover damage after waiting to install the unit, especially after purchasing an additional protection plan. That’s certainly not the experience we want for our consumers.
In some cases, if an appliance shows signs of shipping or handling damage, it’s best for it to be reported as soon as it’s discovered so the retailer or manufacturer can review the situation and determine the appropriate resolution. We would still like the opportunity to look into this further with you. If you’re able, please also check that no packaging materials are pressing against the door or cabinet and confirm the unit has not been installed yet, as this may help when reviewing the case.
Please connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET, so our team can review your situation in more detail and see how we can assist. We truly appreciate you bringing this to our attention.
— Reed
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