See more imagesFrigidaire - 27" Built-in Double Electric Wall Oven with Fan Convection - Stainless Steel
- Model:
- FCWD2727AS
- SKU:
- 6495587
Highly rated by customers for:
See more imagesHighly rated by customers for:
SheliaJackson Posted
The worst purchase I have ever had. I have spent thousands and thousands from you over the years. I don't want anything else from Best Buy . The ovens I bought in December are still not available for use.
Posted
Hello SheliaJackson,
Thank you for taking time to provide us your review and experience! and Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
<img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
YolyP Posted
The product bought came from the manufacturer nor working. We are delayed in receiving the replacement
Posted
Hello YoiyP,
Thank you for taking the time to provide us with your review and experience! and thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
<img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
JuliaS Posted
The oven itself is fine. BestBuy customer service is horrendous; I'd advise customers to never accept a credit from them in exchange for a defect. Due to a small esthetic issue they offered us a choice to replace the oven or get a gift card credit. Then they declined to issue the credit internally, multiple times. This purchase has been a headache.
This review is from Frigidaire - 27" Built-in Double Electric Wall Oven with Fan Convection - White
Posted
Hi there, JuliaS! Thank you for sharing your experience, and I’m sorry to hear about the frustration you’ve gone through during what should have been a straightforward resolution process.
I’m glad to hear the oven itself is working well, but I completely understand how stressful and exhausting it can be when the purchase experience is complicated by inconsistent follow-through on promised resolutions. When a customer is offered options like a replacement or credit, it’s understandably frustrating when that process becomes delayed or reversed multiple times.
While some parts of your experience involve the retailer’s internal procedures, I want you to know we still take this feedback seriously. Situations like this affect your overall confidence in the product and brand, and that matters to us. No one should feel like resolving a minor cosmetic issue turns into an ongoing headache.
We appreciate you taking the time to outline what happened, and we’ll make sure your comments are shared appropriately so they can be reviewed further.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
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Mrsbigd Posted
Burns your food. I have to put a cookie sheet over the food so it doesn’t burn.
Posted
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It was an uncommon instance. We'd like to learn more about your specific situation and make things right. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />