See more imagesFrigidaire - 3.9 Cu. Ft. Top Load Washer and 5.5 Cu. Ft. Electric Dryer Laundry Center with MaxFill - White
- Model:
- FLCE7522AW
- SKU:
- 6402456
Highly rated by customers for:
See more imagesHighly rated by customers for:
MK101 Posted
The only thing I like about this machine is a large capacity. On the front of it it's saying "Quiet Pack" Machine is very far from Quiet.Washer making very Loud and Annoying noise. And this one is a Lemon with defective computer. Frigidaire customer service is Awful including people in charge.Nobody knows what they are doing.Company that works for Frigidaire have a Very bad review.Took me 1 month to get a company with tech who knows what he is doing. Hopefully I will get a computer for this machine and my odyssey will be over. All my appliances are Frigidaire.This is first time with so much problem.
Posted
Thank you for sharing your experience, and I’m truly sorry to hear about all the issues you’ve faced with the machine. It’s frustrating when something that should be convenient ends up causing so many problems. I completely understand your disappointment with both the noise and the ongoing technical issues, as well as the challenges with customer service. We certainly expect a better experience when we trust a brand, especially one we've used for all our appliances. I sincerely hope that once the computer issue is resolved, everything will work smoothly for you. If there’s anything we can do to assist or help in this process, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
WilliamS Posted
This is a tried and true design of an almost identical product purchased from Sears in 2012. We gifted the old one with Kenmore name on it to a family member. We replaced with the Frigidaire model being reviewed here, which was delivered to our residence in Nov. 2024. We still have the option to return it, but would to avoid the inconvenience. It has newer electronic controls but otherwise it's the same. I tried to arrange a service call, because the dryer drum makes a scraping noise. Otherwise it functions normally. This was totally frustrating trying to make this request via the chatbot. I also called the 888 number to request service, but after a long wait to be connected, a heavily accented person in a call center was not intelligible, referred me back to an online request for a home visit. I was cycled through the chatbot again. I also called two numbers provided by the delivery agent offering 100% satisfaction. One was for a Geek Squad Leader with both a phone number and email. I expressd my concern in a voicemail, and in the email address provided. Neither were answered. Up until now I have been impressed with BestBuy stores, the helpfulness of Geek Squad geeks when I come to the store by appointment to trouble shoot electronic devices I have purchased there. The experience to get help with this last appliance purchase will make me wary of purchasing another appliance there. Home Depot and Lowes are alternatives, and encourage online purchases and provide delivery and installation.
Posted
Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica
Unlucky Posted
NOT TO HAPPY WITH THIS TOP LOAD WASHER AND DRYER LAUNDRY CENTER. DO NOT LIKE PUSH AND START BUTTONS ON IT. THEY DO NOT WORK TO GOOD. THE DRYER DO NOT HAVE A REMOVE WRINKLES CYCLE FOR CLOTHES.
Posted
Hi there, valued consumer! Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your Frigidaire Electric Washer/Dryer Laundry Center - 3.9 Cu. Ft Washer and 5.5 Cu. Ft. Dryer FLCE7522AW. We're here to help.
Please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
LauraC Posted
The appliance is fine but it took two months to get it. The first one came damaged. The replacement took 6 weeks to arrive. I had moved and was without a washer and dryer for 2 months. A company of your size should be able to do better!
Posted
Hi Laura! We sincerely apologize for the delays and inconvenience you experienced with your washer and dryer delivery and replacement. We understand how challenging it must have been to be without these essential appliances for two months.
Please know that we take your feedback seriously and are committed to improving our supply chain and service processes to prevent this from happening in the future. If you have any further concerns or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
NanneK Posted
Does not fill beyond half. Has never delivered anything but cold water. Does not get clothes very clean. I miss my old top loading agitator, this is Not it! I think this may are an installation issue, but Best Buy is not responding! NOT happy
Posted
Thank you for stopping by to share your feedback with us. We understand your frustration! It sounds like there could be a few issues at play. First, if your washer isn't filling with water, please check the height of the drain hose standpipe. It should be a minimum of 33 inches (84 cm) high to prevent siphoning. If you're specifically having trouble with hot water, consider these factors:
1. Ensure your hot water heater is set to at least 120°F (50°C). You can measure the temperature at a nearby faucet using a candy or meat thermometer.
2. If you’re using hot water elsewhere in the house, it might be impacting your washer’s ability to fill with hot water. Try to avoid using hot water at the same time.
If the washer isn’t filling beyond half, or if it consistently delivers only cold water, it could indeed point to an installation issue. If Best Buy isn’t responding, you might want to connect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist. -Yhano