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Journeywoman Posted
On the bright side: It works well for some things. The first time I used them I heard my neighbors working next door - with the windows closed. At that point, I was pleased. The longer I had them, the less I liked the results. 1. Each bud has a button to adjust the volume. The left has a button near the top and the right near the bottom. Confusing. They can be difficult to find and operate. To control the volume, you must cycle through all the levels which can really hurt. Also, since the antenna sticks out more than the volume button, I ended up having to fiddle with it. 2. Unfortunately, the hearing aids did not help at all with people talking. I ended up listening to miscellaneous noise while trying to hear the person in front of me. 3. I did not find them uncomfortable, but they had a tendency to loosen while wearing them. My hearing loss is moderate with the loss at both the top and bottom of the range. For me, I was just as well off using earbuds with the tv as the hearing aids did not really help me with anything else.
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Hi, Journeywoman, we apologize for any inconvenience caused. We would like to get your feedback by talking to one of our support members that can also help you with some of your queries. Please contact our toll-free number at (800) 499-1336 for a consultant to assist you in this regard.
Ian L Posted
I got the Go Hearing Go Prime OTC Hearing Aids, because I felt like I’ve noticed some hearing loss in my left ear recently where I've had trouble hearing people who talk to me on my left side. Though I have not been diagnosed with any hearing loss from a doctor, I thought I would give this product a shot. Right out of the box these are ready to go with a charge, setup is fairly straightforward in that you put the buds in your ears and you're ready to go. They are color coordinated with red being right and blue being left so there should be no confusion in putting these in. The ear buds fit very comfortably in my ears but found the volume adjust button to be annoying to change where the button location is flipped flopped on the other earbud, so that was hard at first to figure out. And the instruction says there is a tool to change the volume, but it's a generic manual for all of Go-Hearing hearing devices, so I spent a couple minutes poking the buds with the tip cleaner by accident. (I recommend they have specific manuals for each product.) I can say that these did increase my ability to hear better out of my left ear but I could never get used to wearing these when I would interact with people and then having to hear my voice which would sound robotic and would take me out of the conversation and would have to take them out. I also would have issues with static interference when I would put my phone up to my ear to take a call which made it so that I would have to take every call on speaker phone while using it to avoid the static noise. Overall I think this product does what it says it will do in that you will be able to hear better but with some trade offs with static noise and your voice sounding like a robot.
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Thank you for your feedback. We are happy that you are satisfied with some of the elements, we would however like to help you with any struggles you may experience. Please call our toll-free number at (302) 754-3190 for our support team to assist you.
James K Posted
First impressions and use - These are well packed and nicely arranged. I opened the box, charged them up and gave them a try the next day. Overall These provide a nice boost to human vocal ranges. They are especially sensitive to close sounds and feature a form of noise cancellation. Physical Operation - Turn on, adjust preset. dialing through the presets allows for different profiles of boost and environmental sound. These do not rely on a tunable app. Bike / Car / Outdoor use - Strike 1 - These seem to strangely amplify a lot of Background noise I would not notice normally and also carry way too much environmental sound through. A plane flies over ? LOUD. Wind ? LOUD. The slight creak from a crank-arm on my bike ? LOUD. Smacking a leafy tree branch produces a sound like crushing wads of crinkly paper directly inside my brain. Overall - Movie Theater - Strike 2 - I like to call this my ultimate torture test. Torture it was - I had to remove these almost immediately. There was no preset I could use in a movie that was comfortable or that worked reasonably well at all. I tried to replicate at home with a loud audio system and had some success however these could not deal will with the varying levels produced by the latest Harrison Ford action film. :) Noisy restaurant - A Swing and a hit ! - Okay - much better performance than the last two tests. Other people's conversations faded away and those speaking at my table were easily discernable. I messed around with the preset modes and found one that suited the scenario. I was able to hear clearly most of the time. Casual use - Home and Office environment. These excel where there is not a ton of background noise and boost speech appropriately for me. Battery performance - All day use if not streaming music or calls. Notably a Bluetooth connection is often reported to cut them down to 7-8 hours ( even if nothing is streamed or active ). I found this caused them to run for around nine hours with no bluetooth use. I'd recommend disconnecting them from your device when bluetooth is not needed. A little about my own hearing loss - I am writing this review as I have severe hearing damage in one ear due to repeatedly rupturing an eardrum. My own hearing loss makes it difficult to discern speech on that side. It also interferes with hearing speech, television, movies etc....."Correctly". Since I can still hear reasonably well in the second ear ( Nobody's perfect, right? ) it allows for a good comparison for various hearing products. Notably I wear a single customized hearing aid for daily use which I removed when trying this product in various situations. Every OTC product I have used to date requires you wear both hearing aids - so I wear both. What I love: Easy to charge and use. EPIC battery life when Bluetooth is not used ! (can be used for a full day) Discreet size, lightweight. Room for improvement: Mediocre performance compared to higher end units Smaller case please !
This review is from Go Hearing - Go Ultra OTC Hearing Aids - Gray
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Hi, James K, thank you for sharing your experience and for your detailed feedback. We always value our customers' experience. 😊
Trobadour Posted
--- SETUP --- The Oura Ring requires a measurement step before you get your actual Oura Ring. In the box, you’ll find a set of several sized plastic rings from 6-13. After you decide which ring fits you best, you go to a provided link, fill out your information, and a ring is mailed to you. --- FEATURES --- Bluetooth connection to enjoy audio streaming from your phone, 4 preset programs, rechargeability with up to 20 hours of battery life, a rechargeable case, and memory recall to remember your last used settings. --- PERFORMANCE AND EXPECTATIONS --- I’ve had a chance to test multiple over-the-counter hearing aids. These are, so far, the most comfortable to wear. They also are the ones that look most like hearing aids, compared to others that look like headbuds. However, in my time using them, not many people noticed I had hearing aids unless I was up close, like while dancing. After reading the manual, it was easy to understand the different colors in the case, how to properly measure your ear for the best fit, and how to put on the hearing aids. The manual didn’t mention an app, but instead, you determine how much volume you need in each hearing aid independently. I set up my right side to be higher while my left side was at a low volume. I opted for the earbuds that allowed my own voice to sound most natural, which are with an opened dome. The hearing itself isn’t as clearly defined for me. Noises that are not voices are over-amplified and sound way too loud. I couldn’t find a proper balance that worked for me. When those mixed in with voices, the ambient sounds would compete with the voices trying to talk to me and everything was obfuscated. When using the hearing aids during phone calls, the caller seemed to have low volume. I adjusted the volume on the phone but that only helped marginally. If I took off the caller from bluetooth and just used my phone’s speaker, that was louder and clearer than what I was hearing from the hearing aid. One thing that could also improve from the hearing aid is that there should be a light indicator that the hearing aids have turned on. While not wearing them, it was hard to tell if I had successfully turned on or off the hearing aid. --- APPROVAL --- Though these are the most comfortable hearing aids for extended use and have the best fit from any that I have tried, they didn’t work as clear as I expected them to and lack some basic features, such as a light on/off indicator. The lack of app support and customization prevent these OTC hearing aids from a recommendation from me.
This review is from Go Hearing - Go Ultra OTC Hearing Aids - Gray
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Hi, Trobadour, thank you for your constructive feedback and review, we always value our customers' experience. If you require assistance or have questions about your Go Ultra OTC hearing aids, our friendly support team is ready to help. Please get in touch with them at (302) 754-3190 or send an email to support@gohearing.com.
gabemstr Posted
Over the counter hearing aids are becoming more prominent by day, and its accessibility without a prescription is great! But still, it's recommended that prior to using you get your ears checked to see what intensity level/range of hearing aids are best for you. Aesthetically these have a more traditional look where while you're wearing them you know that they're hearing aids, and there's nothing wrong with that. I use my grandmother as the tester for hearing aids to see what's the best fit for her and works best. These work fine but no matter what settings I adjust to, it seems that my grandmother still has some hard of hearing and would just prefer not to use these to begin with, which is unfortunate. That doesn't mean these don't work, it just means it's not right for her. These last quite awhile but a few hours short of 20 hours from our experience. It's great that you can also preselect hearing profiles, similar to preselect profiles for the type of audio experience you want (for a movie, music, etc). I do wish that the accessories kit came with it for maintenance for the price that this costs, but it's alright. There's nothing wrong with this product, it just doesn't bring the equivalent value for what you pay for it.
This review is from Go Hearing - Go Ultra OTC Hearing Aids - Gray
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Hi, gabemstr, thank you for your constructive feedback and review, we always value our customers' experience. If you require assistance or have questions about your Go Ultra OTC hearing aids, our friendly support team is ready to help. Please get in touch with them at (302) 754-3190 or send an email to support@gohearing.com.
scovartwo Posted
These hearing aids have a very long lasting battery, which will likely not run out of battery power, before they can be charged at night while sleeping. These hearing aids have plenty of sound amplification on the highest volume. The left earpiece is blue and the right earpiece is red, this is a nice touch. These hearing aids have a built in automatic volume reduction functionality, for the times when noises are a bit too loud, this prevents the loud noises from being amplified to the point of being too loud. If someone has a minimum or medium hearing loss, these GoPrime hearing aids should be sufficient at amplifying sound to the point of allowing an improved level of hearing. I wear a pair of Bluetooth earbuds all the time, and I have a process of taking a single piece of two ply tissue paper, and I separate it into two thinner pieces of tissue paper, I take one of the thinner pieces and fold it, and then wrap the folded tissue paper around my earbuds, and I wear them with sort of an earbud sock. This thin layer of tissue paper absorbs oils and waxes that develop in the ear, and it keeps earbuds quite clean, and this prevents the necessity of frequently having to wipe earbuds clean. This same protective layer of tissue paper can be used with these hearing aids, and any ear wax will be absorbed by the tissue paper. Because of the fact that I use Bluetooth earbuds all the time, it is kind of an unavoidable inclination to compare these hearing aids, to the sound producing capabilities of a comparably priced pair of Bluetooth earbuds. Considering that all Bluetooth earbuds have a built in wireless Bluetooth technology, which these hearing aids do not have, it kind of feels like Bluetooth earbuds, have a more technologically advanced built in technology, compared to most hearing aids. That consideration naturally would cause the customer to wonder why hearing aids on average, would be more expensive than Bluetooth earbuds? Whatever happened to the law of supply and demand? I am rating these GoPrime hearing aids on two separate scales. In a world where Bluetooth earbuds, which contains the advanced wireless Bluetooth technology, was not available as a sound product in a similar form factor, then in that world, I would rate these hearing aids at 5 out of 5 stars. Since we are living in a world having advanced Bluetooth earbuds, then this causes an inclination to rate these hearing aids, at 3 out of 5 stars.
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Hi, scovartwo, thank you for your feedback and review. We are constantly working to implement our consumer's feedback. Please keep an eye on our website for future innovations.
StillKicking Posted
Keep in mind - This was my first attempt at using hearing aids. In general, I wasn't happy with the way sound was effected, either too loud or not loud enough, despite using the "control" buttons which I found unfathomable. Comfort was fleeting. Charging was very simple with no hiccups at all - much better than batteries. The deal breaker was the upkeep guidelines, particularly the prospect of having to buy supplies going forward. None of the latter was made clear if mentioned at all in the product descriptions. Considering many if not most other hearing aids are much more expensive, worth a try.
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Hi, StillKicking, thank you for your feedback. We're sorry to hear the sound and comfort didn’t meet your expectations but glad the charging process worked well for you. If you have any questions, please don't hesitate to reach out to our support team at (302) 754-3190 or email support@gohearing.com, and they will gladly assist. Wishing you the best on your hearing health journey.
RobertW Posted
Alot of feedback and echoes, volume controls are inconvenient and they dont fit well.
Blackshoe Posted
These are marginal over-the-counter hearing aids, but don’t expect too much.
BrianM Posted
ok but they do not stay in very well and they sound is rough.
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Hi, Brian, we're sorry to hear that your Go Prime OTC hearing aids' fit doesn't feel secure. We'd love to help you find a viable solution. Please reach out to our support team at (302) 754-3190 or send an email to support@gohearing.com so we can address this for you.
DonaldB Posted
Work well. Quite small for my big fingers to adjust setting. Not the easiest to get in and out.
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Hi, Donald, thank you for your feedback. We're happy that the Go Prime OTC hearing aids work well for you! If you are experiencing any inconvenience with the adjustment of your Go Prime OTC hearing aids, please reach out to our support team at (302) 754-3190 or send an email to support@gohearing.com and they will happily assist you.
Warren Posted
I purchased the only box in the store. The product was not what the packaging indicated and the item didn't work.
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Hi, Warren, we're sorry to hear that the hearing aids were not what the package indicated. We would love to help you find a viable solution. Please reach out to our support team at (302) 754-3190 or send an email to support@gohearing.com for them to assist you.
BryanO Posted
Aside from the static noise, these definitely raise the audio around you. Color scheme is great.
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Hi, BryanO, thank you for your feedback and review. Should you require any assistance with the static feedback you experience, our friendly support team is ready to help. Please get in touch with them at (302) 754-3190 or send an email to support@gohearing.com.
RichardL Posted
Didn’t like the black outside. Looks like dirty ears
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Hi Richard, unfortunately, the Go Prime OTC hearing aids are only available in black. The Go Ultra OTC hearing aids, however, come in gray. Please reach out to our support team at (302) 754-3190 or send an email to support@gohearing.com and they will gladly assist.
JudithO Posted
I have small ear canal and hearing aids did not fit.
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Hi, JudithO, our support team would love to help you with the fit of your Go Prime OTC hearing aids. Please contact them at (302) 754-3190 for assistance.
goodbye Posted
Instructions are hard to understand. Think there needs to be better explanation of hearing levels. The first time the loudness went on it traumatized me so much that I was afraid to try it again. I tried to set it away from my ear for this reason but that doesn't work. There is a Number to call. I wonder if anyone has gotten any success with this?
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Hi, goodbye, thanks for your feedback, we’re sorry to hear that you have had a problem with the volume functionality of the Go Prime OTC hearing aid. Please call (302) 754-3190 or email support@gohearing.com and one of our product experts will happily assist.
HectorG Posted
Didn't fit my ears,but it may fit yours!...........
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Hi, HectorG, thank you for your feedback. We would love to assist you with the fit of your Go Prime OTC hearing aids. Please call our support team at (302) 754-3190 or send us an email to support@gohearing.com.
NealA Posted
Amplify sound sufficiently, but buttons are difficult to adjust with devices on one's ears.
This review is from Go Hearing - Go Ultra OTC Hearing Aids - Gray
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Hi, thank you for your feedback. We apologize for any inconvenience you may have experienced with adjusting the volume on your Go Ultra hearing aids. We would love to help you find a viable solution. Please reach out to our support team at (302) 754-3190 or email support@gohearing.com, and they will gladly assist.
BrianD Posted
The hearing had a lot of feedback and a lot of static
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Hi, Brian, thank you for your feedback. We're sorry to hear that you are experiencing noise feedback with your Go Prime OTC hearing aids. We would love to help you find a viable solution. Please reach out to our support team at (302) 754-3190 or email support@gohearing.com, and they will gladly assist.
Tracy Posted
They worked well for a time but for someone with a deeper hearing loss, it doesnt last.
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Hi, Tracy, thank you for your feedback. We're sorry to hear that your Go Prime OTC hearing aids did not meet your specific hearing needs. If you have any questions, please don't hesitate to reach out to our support team at (302) 754-3190 or send an email to support@gohearing.com and they will gladly assist.