Customer Ratings & Reviews

I started wearing hearing aids about 25 years ago. The real game changer for me was the arrival on the market of Made for iPhone (MFI) hearing aids. The ability to answer phone calls, and hear it clear and crisp in BOTH ears simultaneously was quite a game changer. Additionally, it was a wireless receiver for streaming music to my hearing aids, much like the eventual development of wireless ear buds. Further advancements have continued, notably Lithium ion rechargeable devices, so fiddling with the tiny zinc air batteries once a week to toss the spent ones becomes not only more convenient but a cost savings, spending $100 a year on batteries. So coincident with the advances in wireless, digital, Bluetooth, rechargeable amplification came the political will to open up the market to consumer purchase of such devices without regulations on the sale of such devices. As a consumer of such products over the past decades, I was pleased to have the opportunity to “test drive” just such a pair courtesy of BestBuy. I was provided a pair of OTC (over the counter, that is not requiring a prescription before purchase) hearing aids for my assessment and opinion. The Go Hearing company is not one I have previously known about, but I was impressed with the fit and finish of their product. Many of the advances that I outlined above were nicely incorporated in the hearing aids. Notably, rechargeable, compact and lightweight, binaural (that is, “stereo”). Whereas getting “medical grade” hearing aids requires an audiogram, where you sit in a sound proof booth, with over the ear headphones on, and are given tones at different frequencies and increasing volume. With this process, previously required to be able to purchase hearing aids, you had a graph of where your deficits were located over the entire sound wavelength spectrum. My hearing loss was greatest at the higher frequencies, not so much in the bass end, which is a very common pattern. No such audiogram is required to dispense an OTC pair of hearing aids, which merely amplify the entire spectrum, and the only customization is just “turning up the volume”. The medical grade hearing aids that I have actually split up the audible spectrum into about a dozen segments across what the human ear can perceive. But with digital hearing aids, custom programmed, you get a hearing spectrum corrected for amplification in the areas of the spectrum where you have the deficit. This customization is not offered with the Go Ultra device, understandably given the price point being 10% of what “prescription” hearing aids can cost. The OTC hearing aids are specifically indicated for those with “mild to moderate hearing loss”. As such they can make a major difference in people who just need a bit of help, where non-customized amplification can make a big difference. The situations are easy to forecast: at a movie theatre or a school play or orchestra performance, during a church service, in a restaurant with lots of background noise to hear the conversation of those at your own table, watching television so you can turn up the volume for yourself without blasting out everyone else in the room, etc. The Go Hearing devices are a common “behind the ear” device, where the amplifier is in the main body, and the sound is passed down a thin hollow tube into the ear canal where a soft, flexible silicone dome sits close to the eardrum. They provide three different sizes of this curved tubing, to fit best the distance from the top of the ear (where the device sits) around the curve into the canal. Those with a bigger head, for example, need a longer tube. From there there are three different sizes of dome, that fit into the canal, to accommodate differences in the diameter of the ear canal. And finally there are two choices in the dome: whether it is solid, or has venting perforations in the silicone rubber. The solid is more effective in delivering the applied sound, but the vented will be more “natural” in how the amplified tones seem to the person. So a whole lot of customization is available for personal size and preferences in an inexpensive device. The entire field of now available OTC hearing aids spans a wide price difference, and indeed you get what you pay for. The Go Hearing Ultra I would put in the moderate price range; you can easily find models twice the price. Many of the technological advances are here: rechargeable batteries that charge while in the case from a battery inside the case. You can recharge on the go using the case, and only need to plug into a wall source periodically Bluetooth pairing with your phone, computer, tablet, MP3 player (remember those?) Adjustable setting for volume on the hearing aid. Able to turn on and adjust volume without having to fire up an app and navigate to the right section, which certainly could be difficult in a movie theatre or inconvenient during a restaurant meal. Phone and online support available from the company, and probably from BestBuy Geek Squad as well Limitations no phone app for setting preferences or adjustments. The on/off and volume switches are pretty tiny. It takes some dexterity and learning to be able to turn them on and off and volume up and down. This could be difficult with age, arthritis, etc. no ability to choose different listening environments. Everything is amplified the same, but they do have feedback and background noise reduction management. My experience with wind noise is that such circuitry is of some benefit, but not perfect. I found that a cover for the hearing aid cuts wind noise, and protects the hearing aid from sweat while doing outdoors strenuous activity (search for “hearing aid sweat bands”). No streaming capacity beyond straight Bluetooth connection. Some higher priced OTC hearing aids offer MFI (“made for iPhone”) features that go beyond simple Bluetooth connection. You accept and disconnect an incoming phone call with a push of the lower button on the hearing aid. An MFI certified hearing aid will accept with a tap on your iPhone screen which automatically goes to your hearing aids. No customization for your particular hearing spectrum deficits. Some OTC hearing aids have an app from which you can customize for your perceived deficits. This is called “self-fit”, getting you closer to an actual audiogram based customization. The Go Hearing Ultra has 4 different programs that adjust the listening program from normal setting, to high frequency (difficulty with higher frequency, think children’s voices or noisy environment), low frequency environment (think a full orchestra concert), or across the board general amplification as in music listening. I noted that the on line web page only mentioned 3 programs, whereas the instruction booklet and my pair of hearing aids had 4 distinct programs. I confess that my perception of any difference in these was minimal, given my more profound hearing disability. Higher priced units offer a receiver in the canal configuration. This has the actual speaker embedded in the dome that is in the canal, only a few millimeters from the eardrum, rather than the sound traveling down a tube from the speaker that is in the body of the hearing aid behind your ear. This allows a smaller, more discrete instrument behind the ear. However, the receiver in the canal configuration is not available in even prescription higher power hearing aids, for more severe hearing loss than “moderate” loss. Limited color selection of the device to gray, which matches my hair, but perhaps not yours. In summary, I think the Go Hearing Ultra would be an excellent hearing aid, for the right customer. They lack the power for more severe hearing loss (like mine) and lack the ability to customize for your particular spectrum of hearing loss. 
For me, they will not suffice for a back up pair of hearing aids. I had hoped that they would function for me, for example, if I had a hearing aid failure while traveling, to tide me over until I could be my primary hearing aids serviced. They don’t have enough power to do me any good; not worth even trying. However, they will function well for my wife, who assisted me in the trial of these. She cannot wear most brands of ear buds, due to a contact allergy to many plastics. She will notice a burning and itching within the ear canal in about 15 minutes, whereas she can wear the Go Hearing ultras for a 1.5 hour TV viewing of a movie. 
Her hearing deficit is much less than mine, but we can choose to have her wear the Go Ultras, and I turn on the closed captioning of the movie, and we don’t have to crank up the volume to keep us connected to the voice track. That disturbs those in an adjacent room while we are watching the TV. It was easy to swap out the tubes and domes to customize to personalize for ear canals and head morphology. The hearing aids are comfortable to wear, so light to be imperceptible while wearing them, and discretely small enough. If you find that your needs exceed what these provide, then the next step would be to try a more expensive set; most OTC hearing aids offer a 30 - 45 trial period. GoHearing offers a 45 day money back guarantee, for example.

I was excited to get these because over time and from my past in the military and playing in various bands when I was in high school has probably affected my hearing quite a bit. I also have a mild case of tinnitus that is fairly manageable. I’ve found that I am asking people to repeat themselves through the day and now that I’m conscious of it I’ve gotten pretty annoyed with myself. It was recommended to me that I should get one of the new sets of over the counter hearing aids so I was stoked to get these GoHearing buds. These seem to be using Siemens tech and have a similar build so I wouldn’t be surprised if they are a third-party branding of that build. These seem to work pretty well. There are three programs. A regular program, a treble boost program, and a bass boost program. I’ve tried them all and found the regular one to work best for me. I really like how these are so small. They are definitely still noticeable, but they are less noticeable. I have a benefit from the culture accepting people wearing earbuds all the time, and these are so much smaller, I’m not sure anyone would really notice them. They are not “flesh” colored so if someone looks at your ears, they are going to be obvious. The sound from these aids is definitely amplified. The best way for me to describe how I felt with them is that I thought everything sounded crisper and easier. I didn’t feel so much strain, and I didn’t need to “pay close attention.” If you’re losing your hearing, you know what I mean. There’s some freedom in this. For the most part, they are comfortable, and you really do need to stick them far into your ears and size them right with the included ear cups or you might get a little feedback. And, that’s my issue with them when I’m putting them in and taking them out. It can get a little noisy and feedbacky, so I would recommend keeping them on the lowest volume when putting in and out so that you don’t have to blast your ears. And that’s my biggest issue with these aids. The volume is controlled with a single button that has three stages of loudness for each of three programs. To increase the volume is easy with a button press. If you fumble you can get too loud then have to press the button over and over again until you get back to the program you wanted and volume you wanted. This can be bad, but fortunately there’s a minor delay before it starts to pipe the sound into your ears. The buds are fairly small so without some kind of touch sensitivity I’m not sure how they would put in a reduce volume button. It's fairly easy to take them out because of a plastic cord that juts out of the side. When I was trying to get the fit right, the cord stuck my ear quite a bit and tickled the inside of my ears. It was uncomfortable but adjusting made it better. There’s another “lite” version of this set that requires a small screwdriver to handle the volume. I’m not sure if that’s better or worse. I will say that I’m lucky that I was happy with the first setting on the first program because pressing the button is the worst part of this experience. Before I put in this review, I wore them continuously for a week and they didn’t feel any different from wearing a set of high quality earbuds. At night my ears were sore but after 4 days I didn’t feel that way anymore. The batteries definitely lasted all of my workday and they charged pretty quickly after putting them in the charging case. If you don’t want to go all the way and get a couple thousand dollar prescription hearing aids, maybe try these out.

The Go prime OTC Hearing Aids are easy to use and convenient. They come with a nice little charging case that you can put in your pocket and have them charging at the same time. The first thing that came to my mind when receiving my Go Prime hearing aids was the question of what am I going to get for my money. I thought this considering that the price tag is about one-quarter of the standard cost of a set of hearing aids. I have thoroughly tested the Go Prime hearing aids and have also been able to compare them to the ambient noise feature that my Galaxy Buds Pro earbuds have built in. The ambient noise feature uses the microphones to boost the sound around you similar to what a set of hearing aids do. With that in mind I will now proceed to elaborate on my experience with the Go Prime OTC’s and explain how and what would make them a success. The first thing I noticed was the good build quality of the Go Prime Hearing aids and the case. They also come with all of the accessories that you need to clean and adjust hearing settings as well as three sets of earbuds to get the proper fit for you. I first used the Go Primes as is after charging them without changing any settings. After wearing them for a while like this I did get amplified sound however I also got a lot of unwanted sounds. While this is hard to explain what it made me feel like is that the Go Primes needed noise canceling to eliminate unwanted background noises and reduce the loudness of my own voice. The good news is after adjusting the volume level for each hearing aid I was able to eliminate that issue which is best described as hearing your own voice in your head. Once I went through the different volume levels and found the optimal setting the problem went away and a suddenly I had clear super sonic hearing. I mean my bearing was so good I could hear my dog walk into the room. I am talking you could hear the footsteps of my little 14lb dog on the carpet! Amazing! While I have found 5 to be the maximum volume level for the most sound without clipping or reverb inside your head. I really believe for everyday use I should turn it down to 4 or 3 even. Will just have to experiment more. I will tell you right now though I am very impressed that the settings were able to do such a terrific job of fine-tuning. So I can turn it up to five when I want supersonic James Bond spy hearing or lower it down to 3 or 4 for everyday normal use. Each Earbud hearing aid can be totally adjusted individually and they are very comfortable to wear all day. You will forget they are there and they are very discreet and easily covered with hair for most women's style haircuts. Now on to improvements. I really think that an app with Bluetooth pairing to the hearing aids would allow you to really fine-tune these Hearing aids. With an app the ease of use and sound adjustment possibilities would make these Go Prime Hearing aids a number one hit the app were done right with all of the proper fine sound tuning available. You could use WI-FI direct or a proprietary connection frequency to avoid interference. Additionally, you could just pair the Go Primes with Bluetooth to make the tuning adjustments and then turn off the Bluetooth so you would not have to worry about outside interference. These things are a great start and a good product at the price point. I just say they use some creativity and put a couple of app developers on the team to write some apps for endless possibilities in sound tuning that would put the Go-Primes at the top of the pack in the OTC hearing aid market! If you or your loved one needs some good hearing aids at a great price compared to conventional overpriced ugly hearing aids go pick some GO Prime OTC Hearing Aids up! You and your familiy will be glad you did! Great product with even greater potential for next-level improvements on the next models!

The Go Hearing Go Prime OTC Hearing Aids are well made, fairly lightweight so they are not uncomfortable to wear. They come in a well designed compact charging case that has a USB-C connector, cable and they even include the charger, which is a nice bonus. They also come with three different size silicone ear tips to accommodate most ear canal sizes. The medium tips are pre-installed and so far fit pretty well. At first I was a bit weary of these being called Hearing Aids, as I have tried similarly priced Hearing Amplifiers from other vendors that were just not usable because of the constant squealing feedback sounds. Not so with the Go Hearing Prime OTC - they actually work as intended. There is some feedback when you insert them in or remove them from your ears, but it’s very tolerable and short lived. One side effect of that is basically having to use any phone in speakerphone mode, because if you put it to your ear you are very likely to get high pitch feedback from these hearing aids. The most confusing part is the volume adjustment and program settings that have to be done with very delicate fingers by pressing the little tip/switch on the back side of these earbuds. The confusion is mostly based on the manual instructions that are written for 2 different models, so make sure you read the instructions for the model you have, in this case the Go Prime (not Go Lite). Ended up starting off with the default/Normal program, lowest volume setting and working up from there. To me they sound a bit high on trebles and also seem to amplify my own voice a bit too much. It will take some time getting used to these just like any hearings aids or even bluetooth earbuds, but at this price point, they would make a fine, very affordable hearing aid for many folks with reduced hearing capabilities due to age (please make your own assessment and/or check with your doctor, as this is just my opinion)

The Go Ultra Hearing Aids are the most comfortable hearing aids I’ve ever worn. From the first time I put them in They were/are so soft inside my ears and never felt like they were going to fall out or were too tight. The part that goes behind my ears were not too tight even though I wear glasses. Yet they were not loose enough to move around. They really are very comfortable and seem to fit the shape of my ear perfectly. I have shoulder length white hair and the hearing aids still are not easily seen. This is my first rechargeable hear aids and I love that I don’t need to carry extra batteries in my purse. They stay charged all day even when turned up to higher levels. They came with everything I needed to charge them. They easily charge right inside the case. The case has lights that turn colors so I know if they are charging and when they are charged. I had and still do have some problems with background noise that I simply can’t get to go away even when changing from open to closed domes. I experimented with the domes in an attempt to find my perfect fit and hearing level. The noise is always slightly there. I’m hoping after wearing them a few more weeks I can figure out how to eliminate it. I’ve learned from other hearing aid brands that there is a learning curve with each new pair. I’m still adjusting to the perfect way to tap the control buttons. Although these hearing aids are able to sync with my phone to accept calls I find the sound is not as clear as it is without my hearing aids but I do want to learn to use this feature. It is one of the reasons I wanted these particular hearing aids. There are bottoms on the lower part of the hearing aid to tap when answering the phone. My glasses seem to interfere a bit with the smoothness of using these buttons. I am getting better though. Again there is a learning curve and I am adjusting to use if them.

The Go Hearing Go Ultra OTC Hearing Aids are a great hearing improvement right away I have a slight hearing loss so these are great to have to help everything sound much better. They come nicely packaged and they are easy to setup and maintain. They come with a good manual with illustrations as well as a card with a phone number and email in case I need help. There are several things to like about them. They are small and light so they do not stand out getting attention. They are rechargeable with a good battery life so there is no need to look for batteries and try to exchange them. The case charges the aids directly so using the USB C cable connects to the case and in return the case charges the aids. Bluetooth streaming, I can hear music directly to the aids without the need for additional headphones or bothering other people with loud music. I can answer phone calls as well directly from the hearing aids. I also like that it does have four preset programs so I can choose what works for me. The memory recall is also a plus, the aids remember the last way it was used so I do not need to keep changing or adjusting the aids every time after recharging them. I also like that they come with different domes, cleaning wires and brush to make them fit well and keeping them clean. They are comfortable and of good value, they also help a lot but these are not for everyone so I think trying them is a great idea especially for people trying to improve hearing.

Conclusion: This option is viable without getting a professional-grade hearing aid if you are looking for very discrete sound amplification. For most people, she says she doesn't hear enough hearing improvement where I needed it to justify the cost. If you have hearing loss, I'd get a hearing test and let them advise you if this range or hearing aid is for you. The design is comfortable and not noticeable. I'll continue to test them in different settings, but I can't see wearing them regularly due to the sound profile described in the cons below. For someone with more moderate hearing loss, these could provide an affordable boost until you get a tuned, professional unit. I lost almost all bass and low-frequency sounds when using these, which my spouse does not lose with a professional hearing aid. Background for comparison: My primary use case is to amplify conversations and reduce distracting background noise to make up for a minor loss of hearing and a harder time focusing on the voices my mother is trying to hear. She have low to moderate hearing loss in both ears and additional problems with fluid from allergies. I've used hearing protection and amplification devices ranging from $50 in-ear amplification to $150 other name brand electronic ear protection. I asked my spouse to test the unit by replacing her professional ($8,000) hearing aid to verify my observations. Pros: Very light, compact, and discrete. The case charges the hearing aids without needing to be plugged in. There are four sound settings that provide a noticeable change in the tone profile and boost. It comes with several tubes and cones to fit your ear comfortably. It does take time to get used to them, but this is true for all hearing aids. They have enough sound amplification to boost hearing loss. They do an amazing job picking up nearby sounds, which is also a con below. She found that the music and lower frequency setting (profile 3) gave her the best sound quality and hearing improvement. It has a good sizing guide to help with a better and faster fit. Cons: This unit heavily favors higher-pitch sounds. It picks up nearby sounds surprisingly well, such as rustling, scratching, sliding, and similar background noises. I was not able to balance the volume to boost voices in the room and the TV without localized background noises being too loud and overwhelming. The boost of higher-pitch sounds was significant, but I lost almost all lower frequencies. If I took one unit out, I could hear a much wider range of sound. The boost of background and close proximity moise was very distracting. Even pitching up a remote was loud and blocked out other sounds. There is no app to control the sound profile or adapt to different locations. From the description, I was expecting much better noise cancellation. Instead, it seemed to boost background noise. The noise cancellation on her "Other Name Brand" earbuds price wise and are significantly better. The storage box is big and poorly designed. The charging cord plugs into the bottom, meaning you have to turn the box on its side to charge. I can't understand this mistake. You get a variety of tubes and cones, but not for replacement. You will need to immediately order backups for your preferred size.

Go Ultra Hearing Aids are a very nice alternative to other more costly, more complex OTC self-fitting hearing aids on the market. The offer a good sound quality and extremely easy setup, with a simple pairing to your phone or preferred Bluetooth capable device to stream audio to them. The best part of this is not having to choose between wearing your hearing aids or wearing earbuds/headphones. Something that I absolutely love about these, is that they fit perfectly comfortably in my ears while running! I've tried so many other options to get clear hearing and be able to listen to music while running. This is a huge advantage over some of the more expensive devices out there that are only now starting to open up the ability to stream calls through the required Bluetooth connection. The only real negative is that the charging case is huge! It's like carrying an early 2000s camera phone in your pocket, but it does offer a good battery life and the battery life of the hearing aids is great. Listening to quiet music and general hearing aid use while at work I can get a full workday of battery. All in all, these are a great option for someone looking for something simple, easy to use, and has great battery but is not worried about the size of the case or the lack of a companion app. These do work great, and I would still recommend them. The case size is the only thing that takes them down the 4/5 stars.

I bought these for my mother, because we didn't want to spend thousands knowing that she might lose them. She is almost 94 and has dementia. They stay in her ears so much better than the last pair we bought. They are simple and easy to use. No app but you can use them with bluetooth which is a real plus. She is very happy with them. Which is great!

There is some room for improvement on the sound tube it is very stiff non flexable, which makes it quite a bit harder to put the hearing aid on. But this is definitely a cheaper route than going through a doctors office.

Limited use so far, but at level 2 out of 8 volume settings they make every sound loud and clear. My hearing is borderline for needing assistance, so a small volume boost is sufficient. They're a bit challenging to insert, but I expect to get better with use. Overall, well worth their cost.

Bought very recently. Good product for the money. I wish the top was tan. Amplifies sounds. I know I will have to get used to it. Using only one side works without distortion, but using both is much better.

Helps in hearing but must adjust depending upon where I’m at. Tried the Go Hear support line by email twice but haven’t heard anything back!

They are very discreet, but I can't find how to lower the volume, and it's hard for the elderly to know how to do it, the audio that is persine is loud and it's hard for them to get used to it

Purchased them for my mom they seem to be working really well not had them but a few days, but very pleased. At the moment I have tried different kinds they seem to be the ones.

Works perfectly. Quality for the price is amazing and it’s fits well.

I purchased this for my mother I she loves it she can hear but she needs to learn how to control the volume

Great value. Easy to follow directions. Short break in time. I love them.

dad liked them they help him hear and made a good christmas gift

It’s good, sound very clean but it has low volume.