Customer Ratings & Reviews

Watch so far performs good, other then having to buy a new band right off the get go.its the size of a childs wrist.

Watch is good but I dont like way its charged. Overall accurate and I compared the accuracy with other watches and thought its a good deal

I was very excited about my Pixel Watch 2. After spending some time with it, I still think it’s a great piece of technology, but my enthusiasm has deeply diminished. It’s a great watch, but unfortunately seems to be hampered like so many other Google products in that it works great, but it’s just out of the reach of greatness. The Pixel Watch 2 seems to simultaneously highlight what’s great about Google and all the flaws of Google at the same time. To preface this review, I’m going to assume you’re moderately familiar with smartwatches and their basic features. And so you’re aware my background, I’ve got a Pixel 6 Pro phone with the latest Android 14 OS, several Nest Hubs around my house, use assistant daily, and I’m coming from a Fitbit Sense smartwatch/health tracker, and previously owned a Wear OS LG smartwatch before that. Starting with the unboxing, the box is small and simple: it contains the watch, a large and small watch band, charging cable, and a short documentation on turning it on and adjusting watch bands. The charging cable is USB-C, but it is a proprietary 4 pin magnetic connector where it connects to your watch itself. The first thing you must do is download and open the Google Pixel Watch app on your phone. Once you open the app, it’s just a few screens of terms approvals and Bluetooth pairing. Part of this process can involve you connecting your watch and a Fitbit account. I did run into a rather glaring issue here as it requires your Fitbit account to be merged with your Google account. However, as of this writing, you cannot connect and merge your existing Fitbit account to a Google Workspace account. This was, naturally, disappointing as I’m coming to my Pixel Watch 2 from a Fitbit Sense, and until Google incorporates Workspace accounts, I cannot take advantage of several fitness and tracking features. I cannot overstate how disappointing it is to not be able to take advantage of half the features this smartwatch touts. Without the Fitbit integration (which is a separate app from Google Fit, which does not seem to work directly with the Pixel Watch 2), basic exercise tracking is limited to seven days and several features are just inaccessible, such as taking an ECG, step tracking after a day, detailed heartrate information besides current heartrate, sleep tracking, goals, body responses, skin temperature tracking, and more. This is easily half the touted features. Again, this is only an issue if you’re using a Google Workspace (formerly GSuite and Google Apps). If you’re using a free Gmail account, you’re good to go. If you, however, pay for Google’s app suite you’re just not given any alternative options. While it may sound like this is a business account, and typically is, for years it was marketed towards family and personal users as a way to use an email with a custom domain. If you are a Google Workspace user and have been, this should come as no surprise, as over the years many Google devices and features were available for free user first before, if ever, being available for workspace accounts. Still, this is no excuse as to why a flagship smartwatch can’t provide its default feature set for all users. Some features worth talking about and that do seem to be accessible to all users, beyond a speaker and microphone allowing you to take calls on your wrist include access to Google Assistant, Google Home, GPay for contactless payment, maps and watch based navigation, remote phone camera control, find my phone, and the suite of emergency features. These emergency features feel incredibly helpful. Pressing the crown button five times to call emergency services or chosen contacts. Safety Check sets a timer for you to check in before it automatically contacts emergency services or chosen contacts. Fall detection detects hard falls and if it does not get a response from you after it detects a fall and no movement for 30 seconds, will again reach out to emergency services. You can also back up your watch and all its settings automatically to Google One – unless you are on a Google Workspace account, in which case you have no backup options available. The watch itself is an elegantly simple design. It’s actually a bit smaller than my analog watch and roughly equivalent to my Fitbit Sense. If you have a particularly large wrist, it may look small, but it feels perfectly sized in my opinion. The round face with black body hides the bezel and its curvature a bit. The screen doesn’t feel that much smaller than the watch body itself. On the side is the crown, able to be pressed down as well as turned with associated haptic feedback. Above that is a button. Between those and the touch screen, there isn’t a need for anymore. Swapping bands is as simple as pushing a small button catch and sliding the band over it to release – opposite to attach. The watch operating system is snappy and responsive with no hints of sluggishness after it’s been fully started. Start up after a reboot is slow, but then it’s fine. It feels, in this regard, like a flagship smartwatch. From the main screen you can swipe down for quick settings such as ringer on/off, airplane, do not disturb, and bedtime modes, google wallet, home, and flashlight access and more. Scrolling up brings you to your phone notifications. Left and right will get you to your tiles, which are a mix of helpful Google features such as assistant, weather, and maps, along with health tracking options. These tiles can be swapped in and out and reordered as you see fit. Hitting the crown button from the watch screen brings up your apps. There’s honestly not as many apps as I imagined – and they do require acquiring and updating from the watch’s own Play Store, although there is an auto-update for you to select. There was an option to open it on my phone, but it never worked for me. I was surprised that Google Chat/Spaces didn’t have a dedicated app on the watch. I was able to set my phone to automatically add supported apps that are installed on it to the watch. There’s some confusion with the apps and how they’re presented to you as a user. For example, there’s Google Photos, which is installed on the watch but has no actual application for you to open. I’ve still no clue as to what Google Photos does on my watch. Most impressive was the watch faces. The watch includes several while the Pixel Watch android app contains several others you can load. In addition to customizing colors there’s several semi-widgets, confusingly called complications, that you can adjust on nearly every watch face. This includes things like step tracking, heart rate, date (just the date, or the day of the week, or the month), alarm, notes, battery, weather, and so much more. The customization options are endless, which is very nice from a user perspective. As for battery life, that’s heavily dependent on how much use you have. Factors such as the screen always being on, more activity tracking, more calls, etc will all effect the length. That said, I’ve had around 24-30something hours before needing it to charge. If you’re leaving your watch on overnight, I would highly suggest bedtime mode or turning the screen and wake functions off. So much of the Pixel Watch 2 is nice, but I don’t find myself too impressed by it. There’s little I see that feels like an upgrade from my original Fitbit Sense. It’s definitely far more responsive and certainly can do more, but it doesn’t really feel revolutionary in any regard. It doesn’t feel like there’s any leap forward in smartwatch tech here – just a baby step to keep it new and improved from the last generation. For a flagship product that’s supposed to be so tied to the Google ecosystem, I don’t find it doing anything much more than my Fitbit Sense, a less smart smartwatch released 3 years ago in 2020. The Pixel Watch app – which is a completely different app from the WearOS app (notice a pattern with the Fitbit/Google Fit app confusion, too?) – feels like it has settings different from the watch. And some watch settings you need to set up on your phone and can’t do from the watch itself. Little things detract from the overall experience. My LG earbuds, on my Pixel 6 Pro’s Bluetooth screen show an icon that’s an actual picture of the earbud’s case. The Pixel Watch 2 shows a generic headset icon. And, of course, the aforementioned problems that result from my primary Google account being a Workspace account, something that doesn’t seem to be accounted for anywhere in official documentations – and certainly not on the packaging and product descriptions. Some of these problems are specific to the Pixel Watch 2 and some represent the greater issues that is Google’s many different technology arms and integrations. However, bottom line is that as a user with a paid Google account, Pixel phone, and now Pixel watch, it doesn’t feel any more connected to one another than if I was to use any company’s android compatible devices. I don’t think the Pixel Watch 2 is a bad product in any stretch of the imagination. It’s a powerful piece of technology. I’m just unsure if it’s as impressive as it’s being sold as. If you have never owned a smartwatch or have one that’s getting on in years and feeling sluggish, I don’t think you can go wrong with this one. However, if you’ve got a smartwatch that you’re still happy with, I’m not sure you need to upgrade to this. A bunch of little quality of life features doesn’t really make an impressive next generation smartwatch. And, if you’re a Google Workspace user for your primary Google account, then I wouldn’t even consider a purchase at this time. Even if you don’t intend to make use of the health tracking, the fact that you are being sold a product that doesn’t state up front you can’t use part of is poor marketing at best and disingenuous at worst. I hope this is corrected via updates going forward, so do check with your own research before committing to a purchase!

I've had this watch since October 2023. As someone who walks/hikes and goes to the gym a fair amount, but always has a charger nearby (usually at the end of the day), this is a pretty good smartwatch. The activity tracking is solid, and the GPS is fairly accurate. if you have a Google Pixel phone, the integration is very good. Durability-wise, I've hit many things with this watch on accident (e.g., hit a wall) and the watch only has a few scratches here and there. It's still very usable though. That said, I'm taking two stars off because of the battery. The battery life is probably on par with an Apple Watch, so that's to be expected. That said, the inconsistent battery life and charging is not. - I find that the battery life can be inconsistent; for example, sometimes I'll fully charge the watch before bed and, once I wake up, notice that the battery drained significantly overnight (think 70% overnight). Sometimes, this is because the watch had a software update and it was stuck trying to download something. Other times, it could be because the watch was trying to download an offline map, but offline maps takes forever to download on the watch to start with, so it ends up draining a ton of battery in the process. And, sometimes, I just don't know why it wants to drain more than usual. - Something that's even more annoying is the charging mechanism. The charger is a magnetic charger, so you place the side of the watch with the heart rate sensor onto the charger. That said, more often than not, the charger either refuses to charge, or charges very slowly. I end up spending more time than I should be trying different ports and charging bricks before the watch would charge. What's even more annoying is, sometimes, after I *do* get the watch to charge, the watch will sometimes just stop charging (imagine putting your watch on the charger for a few hours before bed, and then when you go to take the watch off the charger so you can sleep, it's only at 55%...). Despite my attempts to clean the watch and the charger, it still doesn't charge reliably. This is probably an issue with the charging cable, but honestly I feel like this is one of those things that shouldn't be an issue. The charger should just work. I shouldn't have to buy an extra *charging cable* just to charge this watch. Overall, solid watch when it wants to work, and a pain to charge as of the past 12 months. For that reason, I'm not going to recommend this watch. Further, what I've learned is that I will probably not buy watches with magnetic chargers.

though This is my first smart watch and I love it. It does everything I wanted (sleep monitoring, calendar access, specific alerts, etc.). It even does stuff I didn't know I needed. The customization options are decent. I got an open box version of the previous model to save money. Unfortunately I ended up not saving any money at all, as this one specific watch was probably returned because of its battery issues. The first week, the battery seemed really good. Sometimes I could go 30+ hours without having to charge, and it does charge quickly. Unfortunately it drastically tapered off into an inconsistent but increasingly bad battery life. Sometimes it holds a charge 8-10 hours, sometimes it would be dead after 3 hours. It feels weird to defend a billion dollar corporation but this actually isn't a result of negligence or scamming on Best Buy's part. The watch and its components looked brand new and it probably worked good enough when they tested it. I tried every possible troubleshooting technique I could find but nothing fixed it. Serious battery issues were reported a year ago but updates apparently fixed that. And since it didn't manifest and get really bad until 2ish weeks in, I didn't think I could exchange it. It was well after the 15 day window after all. That was what I had to do though, since Google was no help. I took it to the Princeton, NJ Best Buy. I expected an interrogation and a huge hassle repeating the same troubleshooting I'd tried over and over again. Thankfully the sales associate didn't wasn't required to do any of that. I had the Best Buy Plus membership thing because that extends the return period to 60 days. I hated to drop even more money on a luxury I only bought because of the price discount but I ended up exchanging it for a new one. Here's hoping.

Nice overall smart watch but a bit small looking on average size wrist. Does most all smart watch tracking well. Sleep, steps, stairs and health tracking are very good. There is a problem with GPS tracking everyone should know. When you use GPS to track an activity it sometimes malfunctions and ends activity early. Also GPS does not always turn off after activity and will drain battery quickly while running in the background. Watch requires a reset to turn off GPS. Watch also lacks the ability to set a sleep bed time to auto shut down. You have to manually do this every night?? Battery will last better than 24 hours if you don't have GPS running in backround.

I bought this watch along with the Pixel 8 Pro. I bought the Pixel 8 Pro even though I wanted the smaller screen of the Pixel 8 since it included this watch. It essentially made both phones the same price. However, after using this watch, I am not impressed. I have never used a smart watch before but it doesn't blow me away. Perhaps it is very nice compared to others but on its own, from someone that has never used as smart watch before, I would probably tell people to hold on to their money. Perhaps the features I was looking for do not really exist yet. I wanted a BP monitor, HB(heart beat is included in this watch), and exercise monitor(somewhat included). Keep in mind, I am a new smart watch user. Perhaps I have not found all the features yet of the watch. I've played with it for about 2 weeks now. Also, beware the Google contract agreement. you agree to arbitrate unless you follow their process to exit that agreement.

The watch itself is good. However, I guess it is a "learn as you go process". There were NO instructions included with the watch. I went online and printed out the manual. I think the manual should have been included with the watch. There are so many items on this smartwatch so it is going to take a while to learn them. The battery life is short so hard to find the right time to recharge it. Wish watch was smaller. Feels so big and awkward to wear.

A good watch from google, battery life is far better than apple and it has more features than the apple. I like the complete black layout and thin form factor. it feels so light and easy going that sometime I forgot I am wearing anything. health feature tracking is very accurate. microphone and speaker quality for answering calls is great. The only problem I feel sometime is that it sometimes when I am not wearing it, it got disconnected from my pixel 8 pro. I tried everything but could not fix it. seems to me a software bug. I will try to reset the phone and watch and then see if that resolves the issue.

It's comparable to a Fitbit, I use it for the same purposes like tracking sleep as well as exercise. Not really worth the price markup for what you get. Buttons are also not the most intuitive in the beginning

The watch has an excellent display and integrates well with my Pixel 8 Pro. But I prefer a larger display like my Galaxy 5 Pro. The Pixel watch would probably be a good fit with people with smaller wrists.

While the watch is much faster than the previous model, it still needs more before it can be considered a competitor to the best Android Wear devices, and even more work than that to dethrone the Apple Watch. While the always on heart tracking is nice, the other features feel lacking, and the charger having pins on it bothers me more than I anticipated. Google claims this is for faster charging, by my AW series 7 still charges faster with its fully wireless charger. If you have a pixel and don’t want anything other than a pixel watch, it’ll be fine, but it’s not for me.

What too small for the average wrist. Battery life is good. Performance is adequate but the overall size is lacking.

Good budget smartwatch, except my watch stopped charging after a few months. Very frustrating to get it to charge now.

Good watch with good features. Good choices on watch faces. You can't wear it too tight or it won't track your sleep. After over a year it doesn't charge as easily as it used to and it doesn't hold a charge as long. Works well after snorkeling, swimming, & heavy sweating. I was able to order different bands and screen protectors for the watch.

It's okay. Reboots all the time and is unstable. Half the time it doesn't track my sleep correctly or the battery dies from 60-0 over night. I've factory reset it and still has these issues. I'm pretty sure it's firmware because it started after the latest update. It works pretty well for fitness tracking.

I switched back to my Fitbit Sense 2. The Pixel watch is OK but it does everything that my Fitbit does with a one day battery life. Fitbit has 5-6 days. Also, I do not need a smartwatch/laptop on my wrist. It is a nice looking watch but I will stick with Fitbit while it is still supported. Then I will look for a new brand. Sadly Google and other big companies buy great smaller tech companies, gut them and make them disappear. Just one mans opinion.

It was worth it as a free item bundled with the Pixel 8 Pro, but I don't think any smart watch does enough to justify the price tag. On the plus side, the battery still lasts a whole day.

Feature set looks okay, still seems like they are catching up to other brands, ahem, Apple. I have the Samsung watch as well and I feel like that offers a mvj better UI and overall feel. Looks wise, it's neat and simple. Battery life is good, can wear it for more than a day without charging.

This could have been the perfect watch - it’s fast and fluid and aesthetically pleasing. However, why Google forces this small size on everyone is beyond me. It makes it unusable for me coming from an Apple Watch Ultra. Hoping we see bigger size options with the Watch 3.