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would recommend to a friend
JaeU Posted
too expensive, its pain everytime i need to buy ink. good reason to buy laser
This review is from HP - 952 Standard Capacity Ink Cartridge - Cyan
Posted
Hi Jae,
I'm sorry you were unsatisfied with the product. I appreciate your feedback about the ordering process. I will provide you with contact information for both HP and Best Buy so that you may reach out directly. Contact Best Buy at www.bestbuy.com/contact-us. If you prefer to chat with HP, our site is www.support.hp.com/us-en/contact-hp/. Please consider giving HP another chance in the future.
Amanda
HP Care
www.hp.com/support/
Deb222 Posted
Would be a great deal but it was empty when inserted into my computer.
This review is from HP - 952 Standard Capacity Ink Cartridge - Cyan
Posted
Hi Deb
I am saddened to hear that you were sent a cartridge that was empty. I can understand the low rating!
When you receive a cartridge is defective, you can request a replacement from the seller.
According to the Best Buy site's Return & Exchange Policy information:
"If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."
Mary
HP Care
hp.com/support