Customer Ratings & Reviews

When this printer is working it's a great printer. I am currently having so many problems with it, something in the feeder is causing a dotted black line to be printed on everything going through the top feeder. The printer has been jamming when printing anything front and back. A solid black line was printing on anything through the feeder or on the glass, I was able to determine it was an air bubble on one of the glass strips, hopefully this problem is resolved. I ordered this printer because I loved my last LaserJet 400 which lasted me eight years. I have only had this one for a short time and have had so many issues with it. My boss has the same printer, and we have both had so many problems, very disappointing. One other problem that has never been resolved on initial setup of the printer, I'm unable to print multiple copies, I even called to have an HP tech person fix it, I'm still unable to print more than one copy at a time.

TOO difficult to INSTALL, needs to BE wired to THE INTERNET