Customer Ratings & Reviews

There is a manufacturing flaw with this printer, and I spent 2 hrs on a remote app w HP to show the CSR where the piece is missing. There is no tab to lock the paper tray at 11” so it slides when you pull it in/out, PLUS since it is not snug, it takes up multiple pieces of paper at times. I do like that it is lightweight. Scanning quality is decent. Too bad HP will not make the simple fix to hold the most common type of paper in place. Also… the drawer sometimes will not go in. The rep could not help. Many others have talked about these issues. See attached chat log and the screen that pops up when you try to add paper or work on getting the tray back in when it sticks out about 1”. The Instant Ink seems to be a good program. So if you have the patience to fight w your paper and have okay quality, this printer does the trick.

This printer is made very cheaply. My previous printer was an HP Officejet Pro 8600, which was a much nicer model. It is extremely hard to install the ink cartridges. It took me 4 tries the first time. The paper tray is so flemsy and I've yet to be able to move the stops in order to print envelopes. Also, my opinion, the pull-out on the printer tray should come out farther to catch the paper. All in all, I know this printer was made from re-cycled products, but it is so flemsy. The print quality is OK, but it is slower than the 8600 which is no longer made.

It’s not a bad printer but doesn’t make sense that the paper tray doesn’t adjust to 8 1/2 x 11, had to do a makeshift of our own. You also can’t put a lot of paper in at one time or it will pull the paper up incorrectly and jam. No improvement from the 8030 pro

This printer is great I like everything it can do I had Geek Squad set it up everything works fine except I can't print from my phone Geek Squad was in twice and I couldn't make it work they were talking about an internal problem with the printer I don't know they said it may have to be returned if they can't fix it I have another appointment with the Geek Squad coming up hopefully they'll be able to rectify the problem

Print quality is good, but printer is slow to initiate each print. Printing photos is problematic. Printer doesn't recognize different sizes of photo paper.

This product doesn’t have the features that the older HP units had They should have never tried to upgrade their machines

Printer restarts very slowly after sitting for a long time (days), but is fine once it gets going. Bought the unit to be able to transfer scans directly to a USB and reviews indicated it could do that and has a port for a USB drive, but it does not. It has port/ one can connect a pc to and then bring a file over that way, but not direct to a USB. Had I known that, there are far cheaper printers that function the same.

I only had this printer for one day and only printed some test pages. I gave it 3 stars because it is probably a good printer and the multi-sheet feeder looks to be more robust than the competition. I returned the printer because I did not like having to create an HP printer account just to do simple scans.

I was only able to print 15 pages then suppost to get free cartridges for a year 3 months after still trying to get replacement

I went with HP as they used to support Linux, not so much anymore. I assumed without doing research!

Photo print quality on this printer is mediocre at best. Pick a different one if photo printing is important to you. Everything else about this printer is fine.

I have bought HP printers and desktops exclusively for about 30 years. This is a good printer although the scanning function is not consistent. I cannot seem to get the scanning completed if I use the document feeder. It also has started squeaking when I print. I've only had the printer for about two weeks. I bought this to replace the HP 6555e, which I also reviewed and would not purchase again.

It prints well, when it prints. Both the HP Smart Print and the physical printer name randomly go off line and cancel my print request. Very frustrating.

Printer was set up by Devon, but it does not scan. I paid $100.00 to have it done, I thought a new purchase is set up free. Apart from that, I purchased the Geek program, It did not seem to cover the installation.

A pretty good copier for the money. I could find no way to reduce legal size docs to make letter size copies.

HP used to be the gold standard in printers. This one and the last one I purchased are cheap, cranky, hard to set up and aren’t as well built as in the past.

Good but totally different than my last HP printer... Takes time getting use to it and the new processes...

copies slow-much slower than my previous HP copier

The HP OfficeJet Pro 8139e Wireless All-In-One Inkjet Printer is designed for your home office, but can just as easily be used as a home printer. This all-in-one (AIO) can print, copy, scan and fax. Out of the box you will find 4 ink cartridges, power cord and the setup guide, along with the usual obligatory flyers. Setup is done with the HP Smart app. Setup for me started out super easy. I installed the ink cartridges (taking off those ink hole protectors was tough for me - just work it and it will come off) and set it up on my WiFi - all good. This is when my issues began. It showed it was connected to WiFi but when I tried to print, it said it wasn’t. I turned it off/on, unplugged/replugged. After a few tries, finally I was able to start printing. The print quality on this machine is excellent. The test page was brilliant. HP claims print speeds of up to 10 ppm color, 20 ppm black, which isn't the fastest but it is by no means the slowest. I am able to get just about that many pages per minute. Another issue I encountered: After a printing job is finished, I guess it feels it has to celebrate, so it makes noises and moves the cartridges back and forth for about 15 seconds - perhaps this will stop in time. This printer comes with a 2.7" touchscreen which to me is rather small and somewhat difficult to work with, though I still prefer this to a non-touch screen. This HP AIO does have an auto document feeder, but unfortunately, it isn't capable of 2 sided copying. That is a disappointment to me. It also has a 225 sheet input paper tray. Their HP Smart app is a definite plus. With this, you are able to copy, print, fax, and scan - basically anything you are able to do from your printer, although I am unable to do 2 sided printing from the app. That is something I am easily able to do via Air-Print. This particular printer also comes with 12 months of free Instant Ink when you agree to their HP+. Two of HP’s requirements to use their HP+ is that you must keep your printer connected to WiFi and you must use only HP ink cartridges (either new or reused). Non-HP cartridges will not work in this printer and they do firmware updates to make certain it keeps it that way. I tried to refuse the offer for HP+, but the next screen told me for the printer to function properly, I could only use HP cartridges whether or not I signed up, so I did. A few of the benefits of HP+ are: You get 1 additional warranty year, giving you 2 years total and you get a 12 month free trial of Instant Ink where HP will send you ink cartridges when they see you are running out. So basically, you get a year of free ink! When the free trial is over, if you choose to continue, you will be charged a monthly fee based on the pages you think you will print monthly. For example: if you think you will print 100 pages/month, that plan is currently $6.99/month. You pay by the month and if you are under that 100 pages, the unused page count carries over to the next month. But if you are over your estimated monthly count, you will automatically be charged $1 for each 10-20 pages. So the ink HP sends is not directly related to your monthly charge. They will send ink when they know you are getting low. Interesting and confusing marketing strategy. Sign up for Instant Ink immediately, because the 12 months free offer is only available for 7 days after you setup your printer! Overall, I am teetering on this HP OfficeJet Pro 8139e Wireless All-In-One Inkjet printer. I have issues with it not being able to do 2 sided printing from the app, it isn't capable of 2 sided copying, and I have had reoccurring WiFi connection issues. However, it does print beautifully, the speed is certainly acceptable, the HP Smart app is quite convenient and it is Energy Star certified. Would I recommend this - that depends on your needs. If you want a printer that will do a great print job and get 12 months of free ink, then this might be a printer for you. If this is for your home-office, I don't think I could recommend it based on my issues.

I've used a ton of printers from every consumer brand and several business grade brands due to my job in IT. At home, my spouse often prints hundreds of pages per month for her job, so we go through a ton of printers and ink. HP makes (or used to anyway) some decent SMB grade printers that were easy enough to set up for IT supporting a medium sized workplace but also could be set up easily by non-technical folks at home. I'm not sure where they went astray from this idea, but this HP OfficeJet Pro 8139e is neither easy to set up at home nor is it something I would want to set up and support as an office IT worker. Good things first: the print quality is great, and the tray size is decent at 225 pages. It even can hold up to 35 pages in the ADF for scanning/copying, and that's awesome for a printer in this class IMO. This printer even has fax built-in, which I don't have a way to test at home but is a welcome feature for those who work in industries that still require a fax. The small LCD screen is very responsive to touch and easy to use. I especially liked that it has a tiny 'click' sound as you tap things (and the sound if fast enough that it's useful). The meh: Speeds are kinda slow. Because printing from a Windows app goes through the HP smart service first, there's a relatively long delay before the printer even reacts to you hitting print (around 15 seconds for a 15 page powerpoint deck). Printing a deck with full color backgrounds was about 4.5 pages per minutes at default quality. Printing a black and white 16 page report took less than a minute even with the startup delay. This printer is no speed demon, but it's not the worst I've ever used. The bad: The setup process is absolutely abysmal. HP needs to go back to the drawing board with this HP Smart stuff. I have an Android phone and multiple Windows 11 PCs. I plugged the printer in, chose my language, country, installed the cartridges - all following the steps on the printer's screen. No problems so far. Once prompted to continue setup using the QR code and setup page (and the HP smart app), things went off the rails. My first time through: the app found the printer and started setup, but timed out one or two screens into the process. Just sat there spinning. I gave it 10 minutes before closing the app and re-opening. Opening the app, it couldn't find the printer to set up again. I power cycled the printer, and it came back to the page on the screen to complete set up using another device. I then found the printer on my home network and connected using a web browser and factory reset the printer. Second time through: App again could not find the printer. I used the option to find using an alternate method and this time it found it, but it said I couldn't complete setup using the app at this time. I tried on the windows app too. Eventually, and I don't know how, some combination of completing a step in the Android app, it hanging, and then using the Windows app to set my marketing preferences, it hanging, going back to Android, I was able to get to a point where the Android app was spinning but the printer started making noise and eventually the printer said it was downloading a firmware update. "Victory!" I thought. Except it wasn't, because after a few minutes the firmware update failed and I was prompted to restart the printer (from the printer screen). Third time through: I was able to get almost all the way through setup using the Android app. I got my printer added to HP+ and then set up the billing and shipping info for Instant Ink. Note that if you get a phone call or do something that makes you leave the HP app for more than a few seconds it makes you re-enter your information from the start. Awful. At what felt like the final pages of the setup in the app, I was prompted to change the printer password from the default. A great suggestion, HP! Except after I set the new password, the Android app stopped responding, again. But this time through I'd actually gotten an email from HP welcoming me to HP+ and Instant Ink, so I thought maybe, just maybe, I was done. Except in the android app and Windows app it still showed setup wasn't complete. Switching to the Windows app (as my Android app was still spinning and waiting after setting the password), I selected the printer and was prompted for a password since "The printer default password has been changed to a custom password". I entered the password I'd set through the Android app, and voila! I was in. I was prompted to set up HP+ and Instant Ink, but as I clicked through the prompts I was told they were already set up on this printer. Finally, I got a completed setup screen. It had taken over an hour, but I have a fully set up printer. Final thoughts: For a very tech-savvy person who's #1 concern is print quality, and has a usage pattern that fits well within the HP Instant Ink program (especially for the first year at 700 pages per month free), this is a decent printer. With those two qualifiers it might be worth the hassle of using the HP smart app. For anyone else, this printer is overly cumbersome to use. I do think the print quality is better than the "tank" style inkjets and perhaps equal to laser printer quality, but it's just not enough for me to recommend as a #1 choice outside a limited use case. You can definitely do worse, but I think you can do better, too.