Customer Ratings & Reviews

It has been exactly six months since my purchase, and I’m extremely happy with this laptop. It’s fast, the screen is bright and colorful, and most importantly, it doesn’t strain my eyes. It’s very portable, and I sometimes use the touchscreen just for fun. The design looks classy and elegant. The battery life is long enough and has never disappointed me when I needed it most. This has been one of my happiest purchases. The Best Buy team was also very helpful during the trade in process for my old laptop and did a great job recommending this one.

Upgraded from a 13 year old HP 17" laptop to this new Omnibook Flip with 14" OLED touchscreen that also works as a tablet. Device is lightweight and thin compared to old device. Didn't really use numeric keypad on old device so don't really miss it. Love the OLED touchscreen and vivid colors. Using laptop as a tablet or folded partially to stand it up is a neat feature. Got this on sale and added Geek Squad which transferred old device files to new. That was helpful. Had to get an adapter for USB-C TO USB-A but that isn't a big deal for me. All in all a great laptop for me.

I purchased the HP OmniBook Ultra Flip 14 with the OLED touchscreen from Best Buy about a month ago after my old laptop suddenly died. I needed something quickly, and Best Buy made the process easy — I had it in my hands within 24 hours, which I truly appreciated. Overall, I really like this machine. It’s lightweight, sleek, and runs fast enough for my daily use. The OLED touchscreen is absolutely stunning — colors are vibrant, and the clarity is phenomenal. The touchscreen itself is responsive and feels great to use. There are a couple of quirks, though. The touchpad takes some getting used to — it’s positioned differently than on my old Dell, and simple tasks like copy-and-paste feel a little awkward at first. Once you adjust, it’s fine, but it’s not as intuitive out of the box. Even with that small learning curve, I’m very happy overall. If you want a laptop that looks and feels premium with one of the best displays in its class, this OmniBook Ultra Flip 14 is a solid choice.

​As a student, I need a laptop that won't die halfway through a lecture and doesn't weigh down my backpack. This OmniBook Ultra 14 hits the mark perfectly. - Can go from 11 AM to my evening study session without needing to find a wall outlet if I charge in the morning. - Fast, and portable "do-it-all" machine for college.

I love the laptop. Its very efficient, super fast, and very modern. This laptop functions like magic. The battery life is perfect. I love how you could charge from any corner. The camera quality for Zoom is superb.

Got this when it was on sales as Open Box. The laptop is in perfect condition just like new, no scratches, no damage. It is amazingly lightweight, the oled screen is beautiful and sharp, the built quality is top notch, it is an all aluminum body and very sturdy. Love the OLED screen, it is vibrant and colorful. Once you go OLED, you can not go back to regular LCD. The touchpad is haptic which is awesome. It is much better than mechanical ones. Battery life is incredible with an Intel cpu, I can go the entire day on one full charge. I believe Intel Lunar Lake processor is the best choice cpu for laptop right now. I returned the Lenovo Yoga 7x with a Snapdragon X because some of my apps and games just won't work. HP included many bloatwares which I un-installed right after setup. I highly recommend this laptop.

I recently bought the Omnibook Ultra Flip, and I’ve been really impressed with how fast and smooth it runs. The screen looks great, and the 2-in-1 design has been super convenient for work and watching shows. Overall, it feels well-built and definitely worth the purchase.

I am very impressed with this laptop. The 3K OLED touchscreen looks beautiful and colors are very sharp. It runs fast with multiple apps open and the 16GB memory handles everything smoothly. Storage is huge at 1TB. Keyboard is comfortable and Windows 11 works perfectly. Definitely recommend

Honestly, its a really nice laptop. I've been looking for something macbook-esque, but windows, and this one takes the cake. The tactic touchpad and keyboard are nice, and the battery is good too. It does not get hot at all, and only barely warm when running games. The fan also is very quiet, almost unnoticeable. The only thing I don't like is that it is very prone to fingerprints.

This computer is just right. Has good processing speed, good screen, and is perfect for what I needed. The sales people that I spoke to along with the companies business person all gave great advice and not only was I able to get a computer that is what I needed but also saved money.

I recently purchased this laptop to replace an older aging unit that just wouldnt power up anymore. The laptop design is solid and well built , wish the speakers were not projecting out of the base plenty of room around the keyboard for projecting up. A couple of issues, the additional software installed better know as bloat ware is unnecessary to the point of wondering what else HP has embedded and took some time to remove that there is still traces spewed in the windows OS. The larger issue I found is the laptop is what I refer to as a “BOB” broke out of the box.. the Bluetooth adapter would not recognize or pair a Bluetooth Microsoft mouse. It would see all of the other devices in my home. I tried several Bluetooth mice thinking it was a generational issue with the adapter and backwards compatibility. I was very close to returning it to Best Buy and ask for my money back and try another brand. I eventually stumbled across an imbedded application of HPs that checks for hardware and drivers. Come to find out that this specific unit requires a modified version of the traditional Microsoft drivers in windows to function properly. At no time with the device managed open did it ever indicate that the correct / updated driver needed to be installed or there was an issue , triangles indicating the device had a problem . I would try to update via check for updates to find an updated version , non existed current driver loaded was correct. The other issue with the unit, sometimes the pointer on the screen will automatically adjust its size pending on what application I was using , it does it most frequently in native Microsoft applications. It’s quite frustrating to have to go back in constantly to readjust the pointer size to its smallest each time I log on and open up excel or a word document. I’ll give this a few more days and if I can’t figure it out , it’s going back ..

A very good laptop. Battery lasts gor 7 hours, apart from that it's very fast and elegant.

I bought this thinking it’s the latest model but it’s showing 2009 version. I’m suppose to have 16GB but on my laptop showing me it’s only 15Gb. It’s very misleading. That laptop works great but macafee pops up and takes over the screen until you finish pressing skip to the end which is crazy.

Excellent computer, good quality, speed and good space

I was in need of a new laptop and was intrigued with HP's newest OmniBook Ultra Flip, since it was a touchscreen with the ability to "flip" the screen over for tablet like experience. After a few weeks of using this as my daily driver (both work and personal), I can say that this is my favorite computer, even better than my other computer by the fruit company. I've had a lot of laptops in the past few years that I use and my kids use, for gaming, school, work and entertainment. This is indeed the best that I have ever used. The Design This is just a beautiful computer and hats off to HP for coming up with a very awesome machine. I really like the gem cut design, as it is "different" than anything I have ever owned or used. It is fairly light, the aluminum chassis has a dark gray/almost brownish tint to it. It is very scratch resistant as I placed a tablet in there and noticed this streak on the top. But it wiped away really easily, so that tells me this can take a good thrashing around (I do not recommend it as I normally use sleeves). Be aware that this is a fingerprint magnet. Processor and Storage: The Intel Core Ultra 7 Series 2 Evo Edition processor is very fast. The performance on this has been very amazing. It also has 16Gb of RAM which is nice to see in this laptop. Keyboard: Just amazing typing experience is phenomenal. Despite this only being a 14" computer, the keyboard has great travel, and I love the tactile feeling when I am typing away. Backlit keyboard allows you to work in dark areas. And the best part: the imprints on the keys are large where I can see them without my glasses on. On the top right is the power button in a light blue color, also doubles as a finger print scanner which I found to work about half the time. For me, it was easier and faster to use the Facial Recognition. Function Keys are colored Gray for me which is nice seeing different colors. Trackpad: This has a very good sized trackpad. It is very responsive to my fingers, the haptics are great and my fingers really glide around this. Display: I was introduced to OLED when I saw my wife's tablet and wow, what a bright display. Here, HP uses a 3K OLED touch screen that is very bright at 500 nits max. I have to bring it down to about 75% which is normally high on my other laptops. Also having that 120hz refresh rate gives a very high quality and premium look and experience. Watching videos on this has been an utter joy and it looks better than my actual television especially with that 2880x1800 display. Camera: the 9mp front facing camera is nothing to brag about. I like that it has a privacy shutter. Using the Windows Studio Effects has been a joy especially with the automatic framing, eye contact (which helps you appear to be looking directly at the camera, so helpful when you are trying to multitask on a zoom call), and background effects (standard blur or portrait blur). Now despite this being a 9mp camera, you can adjust the photo settings from 0.2-9.2mp. Speakers: This is the weakest part of the HP OmniBook Ultra Flip. This has 4 downward firing speakers with two large grills at the bottom front, and two smaller ones on the sides. They do get loud but when using this on my lap in bed, the sound does sound somewhat muted. When flipped into tablet configuration or in tent mode, the speakers are very loud and precise. It lacks bass but I appreciate that it has four speakers. I think it would have been nice if the sound came out of the keyboard. IO: Another slight disappointment is the IO on this. It comes with 3 USB-C ports (two are Thunderbolt 4 and one usb-c 3.1). I would have loved to have had a usb-A or a microSD card slot in this. The gem cut design is great as it utilizes the top right corner to place both of the thunderbolts. The left side houses the usb-c 3.1 in the gem cut corner as well as the 3.5mm headphone jack. It's 2024, I think they could have ditched the headphone jack and placed that usb-A. 2-in-1 Flip design: So, this for me has been the highlight of this computer. You can flip the main screen over where it becomes a tablet. I found the screen to be very responsive and since this is not too heavy, it feels fine in the hands. Pinch-to-zoom was very easy and responded really well. I found this very helpful when signing documents at work. It has gorilla glass so you have that extra protection and assurance that the display will not be damaged easily. This has stylus support (though does not come in the box, I ended up ordering one from the HP website). AI Companion: It says it is in Beta and I have had time to play around it. I asked "how does an airplane fly?" and it provided me with a very well detailed answer. There is a Snipping Tool available so you can snip away an image and ask the AI to describe it or provide more information. Very helpful, especially for those who are students. Battery Life: Very good so far in the past weeks I have been using it. This comes with a 64w battery, which gives me about 15 hours, but more realistically about 8-10 of varied usage. The 65w usb-c power adapter gives me fast charging which is helpful when I am running low and need a quick boost. Overall, I am very happy with this HP OminiBook Ultra. I love the speed and performance, the lightweight nature, the bright and beautiful screen, and the flip ability.

I am very happy with this purchase, I recommend it, it is a super comfortable and fast laptop.

The good Compture like like the batterie life and I also love vidoes quality

Dear Best Buy, I am writing to express my extreme disappointment with two recent purchases from your store. Both items were labeled as "Excellent Condition," a description that does not accurately reflect the actual condition of the products. Who is responsible in this particular store for classifying a product as poor, good or excellent condition? First, I purchased a Sony speaker from your 1701 Crossing Dr, Wyomissing, PA 19610 store. (Black Friday day) After driving 75 miles from Stroudsburg, and another 75 miles back to home I was shocked to discover that the front of the speaker was bent and the top was scratched. I returned the damaged item to the nearest Best Buy location. Second, I purchased today a top-of-the-line HP OmniBook laptop from your 1701 Crossing Dr, Wyomissing, PA 19610 store. Once again, I acted like a naive idiot, believing until the end that someone there was professional, and I didn't check the selected item because I didn't want to block people standing in the queue. Upon inspection at home I found that the laptop was missing its charger, is bent, dented, dirty, and covered in mustard stains- again .This is unacceptable, especially for an item labeled as "Excellent Condition." I am deeply concerned about the quality control processes at Best Buy, particularly regarding "Excellent Condition" items. It seems that the labeling is inaccurate and misleading. I am prepared to purchase additional "Excellent Condition" items, open them, document their condition with photos, and return them immediately to expose the lies, dirt, sloppiness, and fraud that is occurring at your store. I expect a prompt and satisfactory resolution to this matter. Very poor condition label and a charger instead of dried mustard!! Someone returned a super awesome laptop because he/she dropped it ! but geek squad didn't notice? And mark as excellent??!

Good for light tasks, but performance drops noticeably during coding or when handling large datasets compared to other laptops. Not the best choice for heavy workloads.

This laptop is excellent. I’ve found it to be very useful and helpful for my teaching endeavors.