Questions & Answers
What’s the waist line minimum and maximum
Answered by HypericeHi there! There is no minimum size for the Venom 2 Back as the adjustable velcro wrap can wrap around itself and be attached anywhere on the device. The maximum waist size for the Venom 2 Back is 47 inches, although we do have an additional extender that will add 10 inches to the wrap if needed. Please just reach out to customersupport@hyperice.com to get an extender sent to you!
How long can I keep on charge? Does it do harm if left on charger?
Answered by HypericeWhile it's not recommended or necessary to leave the product on the charger indefinitely, it should not cause any problems with the battery. Over-charging protections are put into all of our products as we account for them to be used in various types of facilities. The Venom 2 takes about 6 hours to charge completely if the battery is completely drained. This can also be checked on by looking at the battery indicator light next to the charging port when plugged in. When that light is a solid green color, then the device is fully charged.
Does the controller come with the belt ?
Answered by HypericeYes, the Venom 2 Back control module is built into the wrap itself and is not removable. If you have any further product questions, feel free to reach out to us at customersupport@hyperice.com and one of our team members would be happy to help!
Would this be effective ifor a bulged disc?
Answered by HypericeOur customers safety and health is our first priority. If you have specific questions or concerns about using your products, we highly encourage consulting your physician since he/she has the most knowledge on your personal health records and how our technology will work on your body.
Is the Venom 2 Back approved for travel?
Yes, the Venom 2 Back is TSA-approved for carry-on luggage.
This question and answer was generated by AI based on customer and product data.
