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HelenB Posted
We didn’t get the stand yet. It was ordered for Xmas and still not here
Posted
I'm sorry to hear that your stand hasn't arrived yet. We understand how frustrating this can be, especially during the holiday season. Please reach out to our customer service team so we can assist you in resolving this issue as quickly as possible.
- Carl | Insignia Products
<img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Dianna Posted
Not what was expected. First it wasnt tge charging station it was a display. Second they refuse to take back an unopened item. Not to mention the staff in person and on the phone were very unprofessional.
Posted
We sincerely apologize that your experience did not meet your expectations. We regret the misunderstanding regarding the charging station and the display item, as well as the difficulty you encountered with our return policy and staff. We take your feedback about the unprofessionalism of our staff seriously and will address it. We value your feedback and will use it to improve our services. For further assistance, please contact our hotline at 1-877-467-4289. - Carl | Insignia Products <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />