iRobot - Roomba Combo 10 Max Robot Vacuum and Mop + AutoWash Dock (X085020) - Black
Model: X085020
SKU: 6590394
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Overall, the Combo 10 Max gets the job done and is worth a shot, especially if you can get it on sale. Compared to my old J7+, the navigation and cleaning times are both much improved. Yes, there's random instances where it might take longer to find a room, but it has never gotten stuck to the point where it needed my help. It is by no means the most up-to-date in terms of technology, but it does a good job avoiding obstacles and the cleaning performance is great. Upon reading the reviews on here, there's quite a few people knocking this bot down for the appearance of it and the dock, but in my opinion, it's probably one of the best looking ones in terms of blending in with its surroundings. It's sleek, has a unique design around the sides of the dock, and the top of it can be used as a little table. Appearances aside, the dock works and is super convenient; however, I must say that since there's no heated air drying for the mop, I wish iRobot let you customize the drying time in the app. It was mentioned in a previous software update that they have increased the time, but unfortunately, it still doesn't seem to be long enough. That said, the robot still keeps the mop pad raised even after the fan shuts off, so the pad air dries on its own. Other major wins for this product come from iRobot's customer service and long-term product support. While I have only used the robot for a month and haven't needed to fix any part of it, I know that these are made to be easily repairable and iRobot has replacement parts readily available, along with demos on how to DIY. In terms of customer service, I did have to reach out to support regarding an issue with getting the robot connected to Apple HomeKit, and the support was top notch - it was easy to contact them, the agent was quick to respond, their replies were actually useful, and they were able to resolve the issue for me. Upon researching some other brands, I noticed that customers were not happy because they could not get ahold of customer service easily, and when they did, replacement accessories/parts were unavailable. All in all, it's a solid choice, I knocked off one star only because given the price point, I wish the mapping tech was better, but it still works.
Posted by InnisP
PROS: Vacuum works. CONS: mopping is three tiny streaks, if anything. No liquid is there. This is not approved for the Bona soaps, so if you want to use that idk. I haven’t tried it with the Bona yet, but I probably will because they claim it will leave to much liquid/suds. Im using the Roomba soap now and nothing is there. The robot is rattling like its about to fall apart. The dock has a corner loose where it wasn’t melded together properly. Its also getting confused and repeating the same pattern over and over and smacking into everything although i did a mapping run. For this price, low quality garbage without making sure that it can just do the basic functions with no improvement in their tech. Beware most of the reviews before mine, they received theirs for free for leaving detailed reviews.
Posted by Jerry
Terrible product. App is bad. Programming is bad. Obstacle detection is terrible. It stumbles around like a blind drunken turtle. AND it's immensely unreliable. Second day, sensor on bin broke, contacted IRobot, they sent the wrong replacement part after two weeks, sent a replacement robot, after an hour on the phone with them (just asked for the correct part), second robots mop arm was faulty. DO. NOT. BUY. Thank you best buy for making the return process easy.
Posted by jake
Customers regard the Roomba Combo 10 Max's mopping and suction power as exceeding expectations, with its mapping functionality also praised for ease of use and accuracy. However, some users experienced challenges with cleaning performance, particularly noting missed areas and navigation difficulties, especially in low-light conditions. Issues with the dustbin's emptying mechanism and inconsistent battery life were also reported. The robot's noise level was a point of contention for some customers.