j5create USB C Multi Adapter Gigabit Ethernet / USB 3.1 HUB White JCH471

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Rated 1 out of 5 stars
Not happy with this. Does not work half the time.
Tmoffitt Posted 5 years ago
Will be returning. Does not work! Not happy with the purchase
No, I would not recommend this to a friend
This review is from j5create - USB-C Multi-Adapter Gigabit Ethernet / USB 3.1 HUB - White
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Brand response from J5create Team
Posted 5 years ago
Hi!

I'm sorry for the inconvenience that this has caused you. This device does require drivers in order to work and we would be more than happy to guide you through the installation process. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

Thanks,
j5create <img src="https://s3.amazonaws.com/stratos-logos/logos/j5create.jpg" alt="j5create" title="j5create" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 1 out of 5 stars
Good for only 4 days
TomofARC Posted 7 years ago
It worked great for about 4 days. Then it stopped working. I reinstall the driver and even reset my system. Dell Inpiron 15 7000. Still not working.
No, I would not recommend this to a friend
This review is from j5create - USB-C Multi-Adapter Gigabit Ethernet / USB 3.1 HUB - White
Unhelpful (0)
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Brand response from J5create Team
Posted 6 years ago
Hi Tom!

I'm really sorry to hear you had this issue! Please don't forget that my Customer Service team is always available to assist when issues like this happen and they're more than happy to troubleshoot a problem. In the time since your review, our products have all been updated, so I do hope that you'd consider giving us a second chance!

Thanks,
j5create <img src="https://s3.amazonaws.com/stratos-logos/logos/j5create.jpg" alt="j5create" title="j5create" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Page 1 0 of 0 reviews

80%

would recommend to a friend

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Rated 1 out of 5 stars
Not happy with this. Does not work half the time.
Tmoffitt Posted 5 years ago
Will be returning. Does not work! Not happy with the purchase
No, I would not recommend this to a friend
This review is from j5create - USB-C Multi-Adapter Gigabit Ethernet / USB 3.1 HUB - White
Unhelpful (0)
Report Comment
Brand response from J5create Team
Posted 5 years ago
Hi!

I'm sorry for the inconvenience that this has caused you. This device does require drivers in order to work and we would be more than happy to guide you through the installation process. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

Thanks,
j5create <img src="https://s3.amazonaws.com/stratos-logos/logos/j5create.jpg" alt="j5create" title="j5create" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 1 out of 5 stars
Good for only 4 days
TomofARC Posted 7 years ago
It worked great for about 4 days. Then it stopped working. I reinstall the driver and even reset my system. Dell Inpiron 15 7000. Still not working.
No, I would not recommend this to a friend
This review is from j5create - USB-C Multi-Adapter Gigabit Ethernet / USB 3.1 HUB - White
Unhelpful (0)
Report Comment
Brand response from J5create Team
Posted 6 years ago
Hi Tom!

I'm really sorry to hear you had this issue! Please don't forget that my Customer Service team is always available to assist when issues like this happen and they're more than happy to troubleshoot a problem. In the time since your review, our products have all been updated, so I do hope that you'd consider giving us a second chance!

Thanks,
j5create <img src="https://s3.amazonaws.com/stratos-logos/logos/j5create.jpg" alt="j5create" title="j5create" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Page 1 0 of 0 reviews

Not happy with this. Does not work half the time.

Tmoffitt Posted 5 years ago

Will be returning. Does not work! Not happy with the purchase

No, I would not recommend this to a friend

This review is from j5create - USB-C Multi-Adapter Gigabit Ethernet / USB 3.1 HUB - White

Unhelpful (0)

ReportComment

Brand response from J5create Team

Posted 5 years ago

Hi!

I'm sorry for the inconvenience that this has caused you. This device does require drivers in order to work and we would be more than happy to guide you through the installation process. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

Thanks,
j5create <img src="https://s3.amazonaws.com/stratos-logos/logos/j5create.jpg" alt="j5create" title="j5create" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Good for only 4 days

TomofARC Posted 7 years ago

It worked great for about 4 days. Then it stopped working. I reinstall the driver and even reset my system. Dell Inpiron 15 7000. Still not working.

Posted 6 years ago

Hi Tom!

I'm really sorry to hear you had this issue! Please don't forget that my Customer Service team is always available to assist when issues like this happen and they're more than happy to troubleshoot a problem. In the time since your review, our products have all been updated, so I do hope that you'd consider giving us a second chance!

Thanks,
j5create <img src="https://s3.amazonaws.com/stratos-logos/logos/j5create.jpg" alt="j5create" title="j5create" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Customer Ratings & Reviews