Customer Ratings & Reviews

It’s good, the only fault is that it keep disconnected from Bluetooth other than that a place very good

The JBL BAR500MK2 delivers excellent sound quality with strong bass response. The Dolby Atmos adds a nice immersive effect, and the wireless subwoofer really fills the room without overpowering it. The only issue I’ve noticed is that the soundbar doesn’t always turn on automatically when the TV is powered on. It may just require tweaking a setting, but it’s worth mentioning. Other than that, this is a solid, high-quality product that I’m very happy with.

Great sound bar and subwoofer, easy out the box set up. The surround sound with the watching tv and movies is great! playing my music on Spotify is super easy and sounds great as well. One down side is that this JBL system only works with it self so can’t connect additional JBL speakers on the app

Excellent sound with very good bass response and crisp mids and highs. The clear voice feature works very well with streaming live as well as cinema

Good sound. Easy programming. Love the equalizer of 7 bands. Love the JBL app. Love the simple and short remote. Excellent price. I recommend this soundbar dearly.

The sound bar is great quality, especially the Dolby atmos but the setup was slightly confusing. At times the audio settings change but issue resolves itself shortly after. The ability to change the bass level on the subwoofer is great and works good with the soundbar. Even with the volume all the way up the sounds is still great.

Once it was set up, we love the sound. We replaced a 10 year old Samsung home theater system that is starting to fail. This new JBL system bring out voices well, gives a rich and full sound especially for movies. The bass was a bit overpowering in our 15x25 ft room with the standard settings, but was easily adjusted with the equalizer settings on my phone. The setup however from the quick guide failed. The software update stopped and while bluetooth and optical cable gave sound, it had to be set up every time the set was turned off. I had to call the number found in the registration email to go further. Even with tech help it took 40 minutes to get things working. The only set up that finally worked was to put my fire stick in the input port of the sound bar, download manually the JBL app from the play store and use the add feature on the app. I also had to go into my 1 year old Samsung tv settings turn off the CEC then back on. It finally worked. So now it is great, but 2 hours to set up soured my experience.

Overall, I was happy with the soundbar, but it disconnected daily on startup. We tried several resets, different cables with no luck. The soundbar was purchased for my dad and it bit difficult for him to reconnect every time he uses the tv

Great bang for the buck. Doesn’t beat my full surround build, but for the price, sound, easy setup, it was worth the money.

Very happy with this bar/sub. Great for music/movies. Haven’t even gone 3/4 up on the volume & shakes the entire room while watching movies. Easy to setup & can put the sub anywhere being wireless. Highly recommend

Extremely easy set up, JBL is always a good value. The JBL app equalizer is a great feature

I like the soundbar, but I expected it to be a little more powerful and have deeper bass. I considered returning this item at first, but after using it a while I felt content with it.

This soundbar is awesome. Has great bass from the subwoofer. Easy to set up. Best Buy has great customer service.

For the price would like a little more clarity in the vocals. Bass is solid.

Great Sound and easy to connect. Very satisfied with my purchase.

Excellent sound. Only thing I’d improve are the directions of how to operate it. Kinda had to do trial and error with the buttons.