JBL - Quantum 360X Wireless Gaming Headset for Xbox, PC, Switch, PS5 and PS4 - Black
Model: JBLQ360XWLBLKGRNAM
SKU: 6587296
Sold byBest Buy
Questions & Answers
Hey what if I lost the original dongle that connects the headset to the PlayStation if I replace just a dongle will I still be able to connect to the console
Answered by JBL SupportThank you for your inquiry. Yes, you should be able to connect the JBL Quantum 360P headset to your console with a replacement dongle. The headset is designed to automatically pair with its dedicated dongle upon connection. To Pair Manually 1. Power on the headset. 2. On the 2.4GHz USB wireless dongle, hold CONNECT for more than 5 seconds until the LED flashes white quickly. Both LEDs on the headset and dongle turn solid white after successful connection.
What size is the microphone jack?
Answered by JBL SupportThanks for your question. The microphone jack of our JBL Quantum 360X Wireless Gaming Headset is 2.5 mm.
Will the microphone work with a Nintendo switch or do I need an adapter ?
Answered by JBL SupportThank you for your inquiry. Our JBL Quantum 360P should work with your Nintendo Switch. Please ensure that the dongle is plugged into the Switch and that it is docked.
I have a wireless headset that allows me to listen to music then when a phone call comes in the music fades to the background and the call can be received at the same time. Will this do the same? Can I be on the phone and hear the PS5 at the same time?
Answered by JBL SupportYes. You can be connected to your Playstaion via the 2.4ghz dongle and Bluetooth from your phone. Our JBL Quantum 360P Console Wireless allows for the communication to come simultaneously from two sources: while the dongle keeps you connected to the game, the Bluetooth allows you to pick up a call and then seamlessly go back to your game.
Will this headset also work wirelessly with an iPad?
Answered by JBL SupportThanks for your inquiry. Yes, our JBL Quantum 360P headset can work wirelessly with an iPad using Bluetooth.
