See more imageswould recommend to a friend
See more imagesKW33N Posted
The computer itself is really nice. I like the screen and the keyboard feels nice. Haven't had any performance issues either. The trackpad is kind of wonky and the speakers aren't very loud. However, the worst part of this computer is that it thinks i'm in tablet mode almost every time that i open it and there is no clear way to tell it to use desktop mode unless you plug in a mouse. The hinge is also already starting to get wobbly. This computer is supposed to get updates until 2029 or something but i don't know if the outsides will make it. The aluminum lid feels really premium too.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
Posted
Hello, KW33N. We are sorry to hear that you have experienced an issue with your Chromebook Plus. Should your issues cause concern, we recommend reaching out to Lenovo Tech Support for Chromebooks at this number: 800-426-7378. and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. <img src="https://s3.amazonaws.com/stratos-logos/logos/Lenovo.png" alt="Lenovo" title="Lenovo" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Johnlo Posted
Good for things you normally do with Google, like search and surf, email, messaging. It's responsive and simple. Nice that it runs Play Store apps. Seems to loose power too quickly when in sleep mode. Operating system does not have power options. Chromebooks are not very configurable in general. I don't like the having to learn to use Google's keyboard (no delete key, no function keys F1 - F12, etc.). Would rather the keyboard mimicked the Windows layout. Does not always recognize my Pixel phone and connect with Bluetooth. It is supposed to share my phone's internet connection automatically, but often needs to be rebooted for this to work.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
Pass Posted
This is a beautiful Chromebook, highly recommended by Wirecutter and others. Unfortunately it has a bad design flaw - the hinges, which are critical for the touchscreen, are poorly attached and tend to crack after repeated use. I know, because I ran into this problem once, figured it was a fluke, and bought the same machine again, this time with Total Protection. The hinge cracked a second time. Warning: When you take it to the Geek Squad to get serviced BestBuy charges you a $50 fee.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
Posted
Hello, we are sorry to hear that you have had trouble with your Flex 5i Chromebook Plus devices. We assure you that your experience does not align with the standards that we set for our products, and we hope that your device can be serviced quickly with no further issues. What you have shared with us, which we are thankful to have, has been noted and we will investigate with the goal to make any necessary changes. <img src="https://s3.amazonaws.com/stratos-logos/logos/Lenovo.png" alt="Lenovo" title="Lenovo" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
takumonju Posted
While this is a decent Chromebook overall it’s supposed to have a fingerprint reader but for some reason this one doesn’t (Chromebook Plus site and Lenovo specs say it does). Battery life is a a bit less than others but the keyboard is nice. Screen is a bit too dim and the glare is strong. Overall it’s ok but it should have better specs per its description.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
MitchJ Posted
I guess you're not supposed to open & close this Lenovo on a daily basis because a hinge broke after about 1 year. Continued use caused the screen to crack also.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
Nedt Posted
Runs fast but the screen is a bit dull --my son thought there was a plastic protector on it at first. Great value for a value priced 2 in 1, but not great for video consumption. Just good
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
Posted
Hi Nedt, thanks for choosing Lenovo! We're glad to hear that it offers great value and has been good for your son. We appreciate you sharing your feedback with us. <img src="https://s3.amazonaws.com/stratos-logos/logos/Lenovo.png" alt="Lenovo" title="Lenovo" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Keah Posted
The chromebook is nice if you're not planning to use additional software on it. I realize after 2 days of using it I'd have to install applications that require an OS on it. Unfortunately I had to returned it in exchange for a laptop.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
Larry Posted
This review is for an "excellent condition" open box version which I purchased. Was surprised when we opened it at the store and the charger block/cord was missing! They looked for another one in the store and of course, they couldn't find one. Then they tried to have me accept one of two other brands of chargers which were inferior in form factor. Very disappointed, I returned the Chromebook and ordered one on Amazon instead. So beward of their open box versions.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
WendyR Posted
I could not get my apps to work on this I had to return it. The Chromebook itself was beautiful. I really liked it.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
Posted
Hey, WendyR. We're sorry to hear that your Flex 5i Chromebook Plus did not work out for you, leading to you returning it. It is good to know that you did enjoy your time with it. We hope that you find the right device for you, and we thank you for taking the time to share your perspective with us. <img src="https://s3.amazonaws.com/stratos-logos/logos/Lenovo.png" alt="Lenovo" title="Lenovo" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
ChaJa Posted
Although the Lenovo Flex is a good budget chromebook, fast with an adequate display, I was not happy with the use of plastic for the frame or digital storage. I am replacing an Asus chromebook that would not hold a charge. It also had a plastic deck that eventually cracked on the lower corner of both sides from my wife and I passing the unit back and forth. The Lenovo has the same plastic deck with too much flexing. Also, I'm not a fan of digital storage. The description in all stores is wrong. Go to the Lenovo website for accurate specs.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
Dylanstake999 Posted
I like the aesthetic, but it didn’t meet my needs when it comes to processing speed and access to random memory.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
Posted
Hi Dylanstake999,
Thank you for sharing your feedback with us. We are sorry to hear that this Flex 5i Chromebook Plus did not meet your needs.
We have noted your comments, and we appreciate your input.
Please feel free to reach out to us with any questions or requests.
Best regards,
Lenovo
<img src="https://s3.amazonaws.com/stratos-logos/logos/Lenovo.png" alt="Lenovo" title="Lenovo" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
RickyS Posted
Not at all what I expected. I should have stuck with Windows. I do not recommend if you are a windows user.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
Posted
Hi RickyS,
Thank you for sharing your review. We are sorry to hear that your Chromebook wasn't a good fit for you. We hope that you find the right device for your needs, and if we can help with that, please reach out to us so that we may assist you.
Let us know if you have any questions or need assistance with your Chromebook if you are still in possession of the device.
Best Regards,
Lenovo
<img src="https://s3.amazonaws.com/stratos-logos/logos/Lenovo.png" alt="Lenovo" title="Lenovo" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
GrantS Posted
Reasonable computer value. I expected better quality audio from a device that is primarily all about internet access. Otherwise, the device is lightweight and convenient. I miss my numeric keypad.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
Posted
Hello, GrantS. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i has good value to you, and we appreciate you taking the time to share your experience with us. <img src="https://s3.amazonaws.com/stratos-logos/logos/Lenovo.png" alt="Lenovo" title="Lenovo" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
MickiT Posted
Was not as thin as expected ! And pic quality was not impressive
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
Posted
Hey MickiT,
We're sorry to hear that your Flex 5i Chromebook Plus fell short of your expectations. If we can help you with your system's functionality and performance, we're happy to assist.
We appreciate you taking the time to share your perspective.
<img src="https://s3.amazonaws.com/stratos-logos/logos/Lenovo.png" alt="Lenovo" title="Lenovo" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
StevenR Posted
Weak hinge. It broke before I had it a year. Not happy!
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
Posted
Hello, StevenR,
We are sorry to hear about your poor experience with your Flex 5i. We want the best for users of our products and are saddened to hear that we did not meet your expectations. As a part of our commitment, this Flex 5i, along with a wide range of our other products, undergoes strict testing and quality control to help ensure we provide great, reliable, quality products for you and other potential users.
We wish to work with you to discuss your options with repairing your device, and if you'd oblige, we recommend contacting Lenovo Support here: 877-453-6686, for assistance.
Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us.
<img src="https://s3.amazonaws.com/stratos-logos/logos/Lenovo.png" alt="Lenovo" title="Lenovo" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
KevinR Posted
Works as expected, except when it opens it sometimes fails to go into laptop mode (stays in tablet mode)
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
TawynaM Posted
Returned item. Delivered was done poorly. Box was smashed.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
NJboy Posted
It is 128G EMMC hard driver !! NOT SSD . should be way cheap.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey