See more imagesHighly rated by customers for:
Asia Posted
I bought this laptop for school so I could do my assignments on Windows, but I have never been able to get the laptop to load properly. It is so bad that it even took over an hour to get passed the password screen. I waited to actually get it checked out (because I'm tech-dumb and was mostly getting by with the Chromebook), and finally decided to see if my laptop could be fixed after two years. I also have another laptop that's a Chromebook and I've been using that instead of this one. After getting it reviews by geek squad, I actually had a chip issue and was told I would basically need a new laptop because repairs would cost that much. I don't think my experience was a normal case. I was really hoping it would work out for me, but mine just had a very serious issue with it.
Betsy Posted
THIS BY FAR IS THE “WORST” laptop you can buy. It constantly freezes when you open the browser. It’s super slow. Having to constantly restart the laptop. The lights always flashing on it. It’s just not really worth the money it’s best to save more money and get more quality for your money. This laptop was just thrown together with a price slapped on it. Definitely not worth it.
Posted
Hello, Betsy. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
AndrewH Posted
Super slow, and freezes. I would get a comp with higher ram and speed. Just to get on the internet it freezes
Posted
Hello, AndrewH. We are sorry to hear that you encountered an issue with your IdeaPad. In the future, should you encounter an issue, please feel free to reach out to our tech support team. Also, you make a great point, as we hope that for yourself and others, that when looking for your next computing solution, that you review the specifications and features of any device and choose what best aligns with your needs and preferences to help ensure you find the right fit for you.
AlanJ Posted
So slow, takes forever to click and load any app. Sometimes i give up after 5 min. Shady business selling a product that is practically unusable. Got if for the kids k12 school, but couldnt get into class on time! Takes forever!!
Posted
Hey, AlanJ. We are sorry to hear that you are having trouble with your IdeaPad. To try to resolve this, we recommend contacting Lenovo Support directly here: 877-453-6686, to speak to someone for help. We appreciate your time in writing this review.
SarahB Posted
I bought this solely to complete school work. Device Operates at a super slow speed. Pages frequently stop responding… very lengthy process.. I'll be returning this device. The keyboards also aren't to my liking.. Pretty minor but yeah..
Posted
Hello, SarahB. We are sorry to hear that you have experienced an issue and not having your expectations met with your IdeaPad, leading to you returning it. When looking for your next computing solution, we also recommend that you review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
JulesaL Posted
The screen and key board is great the size is not too bulky, but some strange reason this laptop is always delayed with everything I thought it was the internet connection but it’s not
Posted
Hello, JulesaL. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks, such as web-browsing with minimal tabs in use simultaneously, as well as using compatible applications available in the Microsoft App store. This model ships with Windows 11 Home in S-Mode Operating System, a more secure, lighter version of the Windows 11 Operating System due to the computer’s entry level specifications. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
JohnnyRedwood Posted
Honestly, this couldn't even keep up with discord. It wasn't really worth the investment and a Chromebook would at least not have had so many pop-ups. Do yourself a favor and get a Chromebook. The processer can hardly keep up with the boot up.
AshlyS Posted
I returned this item 3 days after receiving it. It was so slow that it wouldn’t even open up the web browser without taking forever. Very disappointing. Bought an hp a few days later and works like a dream.
Posted
Hello, AshlyS. We are sorry to hear that you have experienced an issue with your IdeaPad leading to you returning it. As a disclaimer, this model is an entry level, light use system. This model ships with Windows 11 Home in S-Mode Operating System, a more secure, lighter version of the Windows 11 Operating System due to the computer’s entry level specifications. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Very slow out of the box. I’ve been on it twice. Was hoping it was at least as fast as other comparable price before discount.
Posted
Hello, Danielhomburg. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks, such as web-browsing with minimal tabs in use simultaneously, as well as using compatible applications available in the Microsoft App store. This model ships with Windows 11 Home in S-Mode Operating System, a more secure, lighter version of the Windows 11 Operating System due to the computer’s entry level specifications. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Vannadi Posted
I wish I never brought this laptop and every since I brought it I have been having problems but was told by Best Buy that they can’t do anything
Posted
Hello, Vannadi. We are sorry to hear that you have experienced an issue with your IdeaPad. For immediate assistance, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
OcialeenaN Posted
the product was on sale so I bought it but the computer overall is not a good computer and I wouldn’t recommend buying . But for $100 I guess you can’t beat the price .
Posted
Hello, OcialeenaN. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks, such as web-browsing with minimal tabs in use simultaneously, as well as using compatible applications available in the Microsoft App store. This model ships with Windows 11 Home in S-Mode Operating System, a more secure, lighter version of the Windows 11 Operating System due to the computer’s entry level specifications. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
AlinaR Posted
This computer has been with me for just about a month. I had just started to set it up when the computer completely refused to work, wouldn’t open browsers, shut down, close all windows and give error window after error window. Truly the worst purchase I have ever made. Completely non functional.
Posted
Hello, AlinaR. We are sorry to hear that you have experienced an issue with your IdeaPad. To resolve this, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
AntoinetteR Posted
I bought this laptop for school and it’s the wrost , it runs really slow the microphone doesn’t work even when I try troubleshooting it’s a waste of money
Posted
Hello, AntoinetteR. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks, such as web-browsing with minimal tabs in use simultaneously, as well as using compatible applications available in the Microsoft App store. Regarding the microphone issue, here is a link to a Microsoft Support webpage for a comprehensive troubleshooting guide for microphone problems: https://support.microsoft.com/en-us/windows/fix-microphone-problems-5f230348-106d-bfa4-1db5-336f35576011 | Should you feel you are using the device for its intended use and still experiencing a performance or responsiveness issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
JarvisS Posted
Slowest computer i have Ever seen ? Never again will i buy one this slow
Posted
Hello, JarvisS. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
AidenR Posted
I bought this laptop to my son but it’s like so laggy and even can’t open settings or even Google
Posted
Hello, AidenR. We are sorry to hear that you have experienced an issue with your IdeaPad. To help remedy this issue, we recommend contacting Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
StanG Posted
Slow slow slow slow slow slow ………………………………………………..
Posted
Hello, StanG. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Bubj Posted
Worst of the worst laptop I've ever own. I should have even 0 star but the system forced me to choose one star. This machine's screen blacked out almost everyday am using it.
Posted
Hello, Bubj. We are sorry to hear that your experience with your IdeaPad has been poor. We recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
TaylorK Posted
Ordered this and I didn’t receive it but was refunded so I will give them that saw it in store at staples seems to be decent quality nothing special
Moni Posted
it came dirty, used. never mentioned the computer would’ve been refurbished. came dirty, blurry, and it looked trifling. unacceptable.
DaveC Posted
Purchased this laptop for my child to do elementary-level school work via an app. with simple little games/graphics to work on basic math skills, etc. I could tell it was goong to be an issue when it took 20 minutes to boot up upon initial start up. Using this computer was a nostalgic experience for me, is it brought me back to 1996 with dial-up internet. Without exaggeration, this is easily the slowest computer I’ve used in the past 20 years - so slow it is unsuable. Simply clicking on desktop items (offline) to pull uo setting options, etc, takes several seconds. Doing anything online is near impossible. I wish I could five this 0 stars. Im amazed a product with such poor performance is being produced in 2023. Took it back the next day for a refund.
Posted
Hello, DaveC. We are sorry to hear that you have experienced an issue with your IdeaPad leading to you returning it. In the future, should you encounter an issue with a Lenovo device, please feel free to reach out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.