LG 30 in Wide Smart Built In Electric Convection Combination Wall Oven with Microwave and Steam Sous Vide Stainless Steel WCEP6427F

95% would recommend to a friend

Customers are saying

Customers praise the 30" Smart Built-In Electric Convection Combination Wall Oven for its overall performance, ease of use, and useful features. Users appreciate the upgraded microwave and the reduced cooking time. Some customers mention satisfaction with the installation process and appreciate the quiet operation. However, a few customers noted that the convection oven did not cook faster than a conventional oven.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Rated 1 out of 5 stars
HelloWorld
HelloWorld Posted 6 months ago
My issue isn’t with the item itself, but that Best automatically substituted my item with a lesser model without my approval, and it took several trips back into the store and I ended up cancelling and went with Home Depot due to Best Buy having stocking issue with LG products.
No, I would not recommend this to a friend
Unhelpful (0)
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Brand response from LG Digital Customer Care
Posted 6 months ago
Hi, there. Thank you for sharing your experience with us. We understand how important your choice of the LG Wall Oven (WCEP6424F wall oven is, and we value that you wanted the exact model to meet your needs.

Since your concern is related to the retailer’s substitution and stocking process, we recommend confirming product availability directly through LG’s official channels to ensure you receive the correct unit. You can check specifications and availability here: https://www.lg.com/us/cooking-appliances/lg-wcep6427f-combo-wall-oven. If you’d like further assistance in making sure you get the right model or support with your purchase, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can help guide you. ^Juvy
Rated 1 out of 5 stars
Issues within 3 months of purchase
SummerL Posted 1 year ago
Banging and having issues within 3 months of use. The fan is hitting and banging everytime it runs.
No, I would not recommend this to a friend
Unhelpful (0)
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Brand response from LG Digital Customer Care
Posted 1 year ago
Hi, Summer. Thank you for reaching out to us and sharing your experience on the LG Wall Oven (WCEP6427F) model. We understand your concern about hearing a banging sound coming from your unit, especially within just a few months of use. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To start, we recommend checking the interior of the unit to ensure there are no items that might be obstructing the fan or causing it to make contact with other parts. Sometimes, small objects or debris can get caught in the fan blades, leading to noise. Additionally, ensure that the unit is properly leveled, as an uneven surface can sometimes cause the fan to hit against internal components. For more information, visit https://www.lg.com/us/support/help-library/lg-range-troubleshooting-noises-during-operation--20152319652956.

Please send us a private message on social media @LGUSSupport, and we’ll be happy to walk you through further troubleshooting steps or assist with any necessary repairs. We want to make sure your LG appliance is working at its best. ^Juvy

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Customers are saying

This summary was generated by AI based on customer reviews.

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Rated 1 out of 5 stars
HelloWorld
HelloWorld Posted 6 months ago
My issue isn’t with the item itself, but that Best automatically substituted my item with a lesser model without my approval, and it took several trips back into the store and I ended up cancelling and went with Home Depot due to Best Buy having stocking issue with LG products.
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from LG Digital Customer Care
Posted 6 months ago
Hi, there. Thank you for sharing your experience with us. We understand how important your choice of the LG Wall Oven (WCEP6424F wall oven is, and we value that you wanted the exact model to meet your needs.

Since your concern is related to the retailer’s substitution and stocking process, we recommend confirming product availability directly through LG’s official channels to ensure you receive the correct unit. You can check specifications and availability here: https://www.lg.com/us/cooking-appliances/lg-wcep6427f-combo-wall-oven. If you’d like further assistance in making sure you get the right model or support with your purchase, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can help guide you. ^Juvy
Rated 1 out of 5 stars
Issues within 3 months of purchase
SummerL Posted 1 year ago
Banging and having issues within 3 months of use. The fan is hitting and banging everytime it runs.
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from LG Digital Customer Care
Posted 1 year ago
Hi, Summer. Thank you for reaching out to us and sharing your experience on the LG Wall Oven (WCEP6427F) model. We understand your concern about hearing a banging sound coming from your unit, especially within just a few months of use. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To start, we recommend checking the interior of the unit to ensure there are no items that might be obstructing the fan or causing it to make contact with other parts. Sometimes, small objects or debris can get caught in the fan blades, leading to noise. Additionally, ensure that the unit is properly leveled, as an uneven surface can sometimes cause the fan to hit against internal components. For more information, visit https://www.lg.com/us/support/help-library/lg-range-troubleshooting-noises-during-operation--20152319652956.

Please send us a private message on social media @LGUSSupport, and we’ll be happy to walk you through further troubleshooting steps or assist with any necessary repairs. We want to make sure your LG appliance is working at its best. ^Juvy

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HelloWorld

HelloWorld Posted 6 months ago

My issue isn’t with the item itself, but that Best automatically substituted my item with a lesser model without my approval, and it took several trips back into the store and I ended up cancelling and went with Home Depot due to Best Buy having stocking issue with LG products.

No, I would not recommend this to a friend

Unhelpful (0)

ReportComment

Brand response from LG Digital Customer Care

Posted 6 months ago

Hi, there. Thank you for sharing your experience with us. We understand how important your choice of the LG Wall Oven (WCEP6424F wall oven is, and we value that you wanted the exact model to meet your needs.

Since your concern is related to the retailer’s substitution and stocking process, we recommend confirming product availability directly through LG’s official channels to ensure you receive the correct unit. You can check specifications and availability here: https://www.lg.com/us/cooking-appliances/lg-wcep6427f-combo-wall-oven. If you’d like further assistance in making sure you get the right model or support with your purchase, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can help guide you. ^Juvy

Issues within 3 months of purchase

SummerL Posted 1 year ago

Banging and having issues within 3 months of use. The fan is hitting and banging everytime it runs.

Posted 1 year ago

Hi, Summer. Thank you for reaching out to us and sharing your experience on the LG Wall Oven (WCEP6427F) model. We understand your concern about hearing a banging sound coming from your unit, especially within just a few months of use. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To start, we recommend checking the interior of the unit to ensure there are no items that might be obstructing the fan or causing it to make contact with other parts. Sometimes, small objects or debris can get caught in the fan blades, leading to noise. Additionally, ensure that the unit is properly leveled, as an uneven surface can sometimes cause the fan to hit against internal components. For more information, visit https://www.lg.com/us/support/help-library/lg-range-troubleshooting-noises-during-operation--20152319652956.

Please send us a private message on social media @LGUSSupport, and we’ll be happy to walk you through further troubleshooting steps or assist with any necessary repairs. We want to make sure your LG appliance is working at its best. ^Juvy

Customer Ratings & Reviews