Customer Ratings & Reviews

Great Product, Washes clothes very well, many selections for washing.

After some to-and-fro-ing with Best Buy due to a previous model being misinstalled by a very subpar installation team, we got this washer in exchange, since our previous choice was no longer available. Fortunately after a lot of back and forth, we got things sorted out, Best Buy sent a much more competent installation team, and all’s well that ends well. We are very happy with this one, and love the functionality and the look! So far we have used mostly the standard programs, not played with steam or turbo wash yet, but it does a great job, is super quiet, efficient with water, and it’s nice to have the ThinQ app to check the progress of the cycle. Love the door magnet to keep it slightly ajar when not using, and prevent mold forming in the door seal. With good lighting in our laundry room, the control display is perfectly readable, so we are not experiencing the issues that other reviewers have reported. Wasn’t a great fan of the rose gold on the knob/rims, but in real life it looks quite sleek. I was also thinking a dark appliance like this might look like a big *block* in our laundry room but it’s actually “slimming” and with the matching dryer next to it, they look great, and smaller than they are. I definitely recommend this LG washer.

Super quiet. Washes big loads. Great selection of wash cycles. Very happy with this purchase.

Replaced my 16 year old GE washer and very happy so far.

This LG ThinQ front load washer is great. It has a very large capacity and spins things very dry!

Looks beautiful and operational works great!! Would highly recommend!!

My washing machine was over 10 years old. After a few reviews, I decided to get this washing machine, and I love it! I like the fact that I can sync it with my phone so I don’t have to go up and down 3 flights of stairs to see if laundry is done. The different settings allow for quick and efficient washes. I am now ready for the matching dryer.

The price is very good, cost-effective，I like this product very much

we’re on time and incredibly helpful. Definitely would recommend again.

Quiet, does a great job cleaning, I like the notifications over Wi-Fi to my phone.

soooo amazing!! color is insanely beautiful! this set is everything that I could want in my laundry room...and more! all the useable features and none of the junk. the only thing i had to get used to was throwing my pods in the tub. super quiet, self leveling, the cycles are so fast and effecient. no wasting of water or trying to figure out what size of load i just threw in there. it does everything for me! LOVE!

LG - 4.5 Cu.Ft. high efficiency stackable smart front load washer - My second one of these in 11 years. According to the washer repair people, washers these days only last about 10 years. I got 11 out of my 1st LG front loader, and always loved it so much that I got another one when the old one was unrepairable. I highly recommend this LG for its efficiency, options, and how gentle it is on my expensive clothes.

This washing machine is quiet and a lot of features, highly recommended.

This washer is rated one of the best in Consumer Reports. Buy the totaltech if you purchase anything of value. The great part of it is that Best Buy will install and/or mount whatever. That is worth $200 right there.

Absolutely loving my washer. I can fit bigger loads. The timer is very accurate. I use less detergent and my clothes come out smelling fresh. I'm still trying to figure out all its features. But wifi set-up was easy for me. And I love since both the dryer and washer are wifi connected, the dryer will automatically set to the washer's mode when the washer is done. Fyi ,you need the lg app for its wifi feature.

This is arguably the best washer and dryer we’ve ever owned, this machine right here is superior to Samsung, it’s very quiet and you barely can hear any noise. Well done LG.

Bought the matching set. Quality of cleaning is superb and the noise level is minimal. Very pleased with this upgrade.

We love our new LG washing machine. Our reliable and trusted appliance repair man that we have used for years encouraged us to buy LG, saying that he sees too many issues with other brands. We could not be happier. It is quieter than our previous washer and works even faster. I would strongly recommend!

Happy with this purchase. Front load makes it easy to reach all items (some family members are shot so it was challenging to reach the bottom in a traditional washer). Freak load detection so very energy efficient. And love that it connects to an app so when I’m out of hearing distance, I know exactly when it finishes the cycle so clothes don’t sit there for hours.

Best residential style washer in the industry. A must see