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LindsayG Posted
Over engineered for me. Im sure the features were nice, but extremely difficult to use them. If you want ease of use and easy set up - this is not the tv for you.
Posted
Hi there, LindsayG. Thank you for sharing your experience with the LG 55" Class B5 Series OLED AI 4K UHD Smart webOS TV. We understand your inquiry regarding the setup process and navigation of the features. To simplify your experience, we recommend using the "Home Dashboard" or the "Quick Settings" menu to easily access your most-used functions. We understand you want a smooth and user-friendly setup for your home entertainment.
https://www.bestbuy.com/product/lg-55-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKH9
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
K9karl Posted
This is a nice tv. Setup was terribly difficult and the remote control was nearly worthless in setting it up. Instructions are non existent. The remote is totally worthless, it has no MUTE button and using it for setup and programming was extremely difficult. For the cost of the TV it is quite disgusting that the remote is so poor. LG response to similar reviews are patronizing bull+++t
Posted
Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the remote control and setup process for your LG 55" Class B5 Series OLED TV. To mute the volume, you can press and hold the volume down button or use the dedicated mute function often found by pressing the center scroll wheel or volume toggle depending on your specific Magic Remote version.
https://www.bestbuy.com/product/lg-55-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKH9
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
KarenM Posted
Love it just alot to learn, great color...my sales person was awesome
Posted
Hi there, KarenM. Thank you for sharing your experience with us. We understand your inquiry regarding getting to know the many features of your LG 55" Class B5 Series OLED AI 4K UHD Smart webOS TV. We are delighted to hear you love the color and had a great experience with your salesperson. To help you navigate your new TV more easily, we recommend using the "Voice Recognition" feature on your Magic Remote to quickly find settings or content.
https://www.bestbuy.com/product/lg-55-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKH9
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
SherriS Posted
Sometimes the screen is blurry. Not sure if it was worth the money.
Posted
Hi there, SherriS. Thank you for sharing your experience with us. We understand that your LG 55" Class B5 Series OLED TV (2025) didn't meet your expectations regarding the screen clarity. We understand your inquiry regarding the blurry screen, and we suggest checking your internet connection for streaming content or ensuring your HDMI cables are securely connected for external devices to optimize picture quality.
https://www.bestbuy.com/product/lg-55-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKH9
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
CarolP Posted
Looses LG channels and cable channels were only able to load onces. Then they also disappeared