Puglife Posted
It was working properly for about 3 months or so by it crapped out. The keys started sticking and there was phantom key presses. I uninstalled and reinstalled it worked of for a couple days then started back up. Its a nice looking keyboard and mouse but if you use it everyday, 50-80 hrs a week this is not for you. I purchases 2 and the second one also is starting to crap out.
This review is from Logitech - MK250 Full-size Bluetooth Wireless Keyboard and Mouse Combo for Windows/MacOS with Fast & Easy Connectivity - Rose
Posted
Thanks for taking the time to share your experience. We're really sorry to hear about the issues you've run into—especially when you're relying on it for such heavy daily use. That kind of performance drop is definitely not what we want for you.
We’d love to help get this sorted. Please reach out to our social care team at **socialcare@logitech.com** and include the following:
- Name
- Email Address
- Country
- Product Name
- Brief description of issue
We’re here to support you and appreciate your honest feedback.
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Margo Posted
Don't buy this keyboard and don't shop at Best Buy. This keyboard is not work for me a month after I bought it and Best Buy will not let me EXCHANGE IT. I'm not even asking for a refund I just want to exchange it for a keyboard that WORKS. I am beyond disappointed.
This review is from Logitech - MK250 Full-size Bluetooth Wireless Keyboard and Mouse Combo for Windows/MacOS with Fast & Easy Connectivity - Rose
Posted
We regret that the Logitech - MK250 Full-size Bluetooth Wireless Keyboard and Mouse Combo didn’t work as expected. Our team would like to make this right—please email us at socialcare@logitech.com <img src="https://s3.amazonaws.com/stratos-logos/logos/Logitech.png" alt="Logitech" title="Logitech" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
user178827 Posted
I bought my jeyboard and mouse on October 28, 2025 and on November 17, 2025 the knob on my mouse stopped working. I called Best buy to speak to someone about it but was told I only had 15 days to return it and since it had already passed, there was nothing they can do about it, especially since I didn't buy a warranty for it. I will never buy anything for Best Buy ever again.
This review is from Logitech - MK250 Full-size Bluetooth Wireless Keyboard and Mouse Combo for Windows/MacOS with Fast & Easy Connectivity - Rose
Posted
We're really sorry to hear about your experience with the Logitech - PRO Flight X56 Rhino. That's not what we aim for. We'll also share this feedback with our team to help us improve. <img src="https://s3.amazonaws.com/stratos-logos/logos/Logitech.png" alt="Logitech" title="Logitech" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
BillyL Posted
No usb stick Bluetooth only, this is dumb !!!!!!!!
Posted
We apologize for the inconvenience caused. Thank you for your feedback regarding the Logitech MK250 Full-size Bluetooth Wireless Keyboard and Mouse Combo and the absence of a USB stick. We’ll take this into account to improve product design and customer satisfaction. <img src="https://s3.amazonaws.com/stratos-logos/logos/Logitech.png" alt="Logitech" title="Logitech" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
SAL1952 Posted
Took me 4 hrs to try to hook up to Bluetooth, returned it, bought a different Logitech wireless key board, connected immediately
Posted
Thank you for sharing your experience. I’m sorry to hear that connecting your first keyboard took so much time and effort, but I’m glad to know the new Logitech wireless keyboard connected right away and worked smoothly. It’s great that you were able to find a solution quickly! <img src="https://s3.amazonaws.com/stratos-logos/logos/Logitech.png" alt="Logitech" title="Logitech" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
would recommend to a friend
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