Customer Ratings & Reviews

I got this phone ot came new and the price is good. Its camara quality is tbe best and it has good storage to dowload apps and take pictures.and you can use the phone for hours the battery life is durable and charges really fast.

I love this phone. Nice size, storage, battery life. I, however, do not appreciate the excessive bloatware within it's system apps. Why would my unlocked smartphone have a an AT&T unlock device app, among a bunch of others? AT&T has never been my carrier. Why would Best Buy require a $45 restocking fee for an unlocked phone with carrier apps? Also I purchased the screen protector that they do warranty when trying to make you buy it. It's full of bubbles and to replace it they require I buy it again for them to order it and reimburse me after it comes in. I was a Best Buy customer for quite a long time, till now that is. This makes no sense.

Customer Service Excellence: "I had a fantastic experience at Best Buy recently. The staff was incredibly helpful and knowledgeable about the products I was interested in. They took the time to answer all of my questions and even helped me compare different options to find the perfect fit for my needs. The customer service here really sets Best Buy apart from other electronics retailers." Product Variety and Availability: "I love shopping at Best Buy because they always have such a wide variety of products available. Whether I'm looking for the latest smartphones, laptops, or home appliances, I know I can find everything I need in one place. Plus, they always seem to have the newest releases in stock, which is great for tech enthusiasts like me." Online Shopping Experience: "I recently ordered a new TV from Best Buy's website, and I was really impressed with the online shopping experience. The website was easy to navigate, and I was able to quickly find the product I was looking for. The checkout process was smooth, and my order arrived right on time. Overall, I had a great experience shopping online with Best Buy." Price Competitiveness: "Best Buy consistently offers competitive prices on a wide range of products. I always check their prices before making a purchase, and more often than not, I find that they have the best deals available. Plus, they frequently run sales and promotions, which makes shopping here even more affordable." Geek Squad Services: "I recently had an issue with my laptop, so I took it to Best Buy's Geek Squad for repair. I was really impressed with the level of service I received. The technicians were able to diagnose and fix the problem quickly, and my laptop has been working perfectly ever since. I also appreciate that they offer a range of other services, like tech support and installation assistance." Store Layout and Organization: "I find the layout of Best Buy stores to be really intuitive and easy to navigate. The products are neatly organized into different sections, making it easy to find what you're looking for. Plus, the displays are always well-maintained and stocked, which makes for a pleasant shopping experience." Return and Exchange Policy: "I recently had to return a product I purchased from Best Buy, and I was really impressed with their return policy. The process was quick and hassle-free, and the staff were very accommodating. I appreciate that they offer a generous return window, which gives me peace of mind when making a purchase." Community Engagement: "I appreciate Best Buy's commitment to giving back to the community. They frequently host events and workshops aimed at educating people about technology and promoting digital literacy. I think it's great that they're not only focused on selling products but also on enriching the lives of their customers." These reviews cover various aspects of the Best Buy shopping experience, highlighting its strengths in customer service, product variety, online shopping, pricing, Geek Squad services, store layout, return policy, and community engagement. Overall, Best Buy offers a comprehensive and satisfying shopping experience for consumers interested in electronics and technology.

Got this as a present to replace my Motto e5plus. The screen picture is better and so is the sound. Not fond of the sound controls, can only do one at a time even though it says I can do multiple. Would also like more choices of sounds for notifications.

For the most part it's a great phone I just don't like that it doesn't have the ability to wireless charge or use your phone as a credit card reader. And unfortunately this one is fixing to be returned because the speaker messes up it constantly sounds like cutting out robots. But I'm sure that's just my device on that aspect other than that honestly it really is a good device

Great smartphone for the price and the camera is better than the one that is actually a camera and not a phone, as always I love easy to use and remember actions that Motorola should be very proud of like the chopping motion to turn on and off the phone's flashlight or the three fingers on the screen to take a screenshot, and some other really cool and very useful interactions with the phone. I would definitely recommend this phone to anyone wanting a great phone for a decent price which I give Best buy the credit for the price i paid.

Overall I find the phone to work very well in most circumstances the one complaint I have with it other than obviously the camera could be better but I expected as much from a mid-range phone so no real complaint there is that Moto had a moto gesture system where you could just tap it three times to zoom and then use the regular pinch feature this thing has got a stupid little thing that comes out on the side that gets in the way and has to be moved constantly from me hitting other buttons other than that I'm very happy with the phone.

The Motorola G 5G is a great phone. It has 6 Gigs of Ram, 256 Gigs of storage and works well with my carrier. And it says hello when it comes up.

Excellent quality and low cost - though it does not have the capacity to do phone payments like apple pay or google pay.

Worth for money. Best 5G phone in the market below $ 200.

Very great phone. Great features. Would buy it again

I lake is the best phone the sistem is good The photo is nice

This phone helped us a lot to communicate with our kids, now that he is middle school, it is vital to communicate when dismissal so it's easier to pick them up.

I like it have had no problems I like you can just turn your hand and it goes right to camera

For a couple of hundred dollars, this phone meets all my needs.

This is a great phone with wonderful features. Texting buttons bigger for ease.

I like the 5G speed and the durability seems to be better than my other phone!

Good phone and good price too ! I like it this phone

***Xfinity Mobile will Not allow this unlocked device on their network.*** I am very disappointed at this as I purchased as a gift with the understanding it works on all networks. It is past the return period so Im stuck with a phone that I cant use. This phone is listed on Motorola website as compared by the way. I've reached out to both Xfinity & Motorola. No help at all. Matter fact Motorola recommended me to reach out to whom I purchased the phone. Why would Bestbuy know why Motorola's phone dont work? Ridiculous! From what I gathered from the limited comments I found on a Google search. It appears Xfinity will not allow Motorola phones not purchased from them directly onto their network. Bestbuy should let this be know. Unlocked phone is supposed to work on all networks. By the way it can be used on Verizon according to the imei check. If Verizon can allow it to be activated then Xfinity Could also as Xfinity runs on the Verizon network.

Best bang for the buck for purchasing a Moto G 5G 2022 cellphone at Best Buy's Black Friday deals