See more imagesMotorola - moto g play LTE 64GB (Unlocked) - Sapphire Blue
- Model:
- PB0C0007US
- SKU:
- 6568429
Highly rated by customers for:
See more imagesHighly rated by customers for:
BigBackHback Posted
I wont give it a 1 star, just off the basis that if you need a phone just for making calls, or texts, even watching videos works fine. The problem is whenever you start to get close to your storage capacity it likes to glitch out and makes, maneuvering around the phone a pain. Sometimes your keyboard wont show either. I would spend the extra dollar to get an older flagship phone such as a Samsung S20+. This phone is really just for basic calls, texts, and viewing videos.
Posted
Hi BigBackHback, Thank you for your honest feedback. We understand that storage limitations can affect performance, and we appreciate you sharing your experience. Your suggestion to consider a higher-end phone for more demanding use is helpful for others. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos
AnthonyM Posted
Great phone on a budget friendly deal.Love the camera too
Posted
Hi AnthonyM, Thank you for the great feedback! We’re glad to hear you’re enjoying your phone and that the camera and budget-friendly value are meeting your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
Laptop Posted
Very disappointed that it didn’t have a charger and cord.
Posted
Hi Laptop, We’re sorry to hear about your disappointment with the Open Box item and the missing charger and cord. Since this purchase was made through Best Buy, we recommend contacting their customer service or visiting the store where you bought the phone to discuss the missing accessories and possible solutions. -Mitch
TomA Posted
Almost impossible to use, whether texting, emailing, or taking photos. It's constantly beeping with nothing new on it. Lots and lots of announcements constantly clog up the screen. I liked my older Android phone MUCH better (now lost because the GPS stayed on overnight and ran down the battery to zero, so I couldn't call it to see where it was in the house). AND, what is the "Moto" icon all about??
Posted
Thank you for sharing your experience, we're really sorry to hear that things haven't gone smoothly. It sounds frustrating to deal with constant notifications and interruptions, and we understand how that can make the phone hard to use. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
EbrahimM Posted
Only good for kids not enough space so slow no storage space enough
Posted
Hi EbrahimM, We’re sorry to hear that your phone is freezing and running slowly due to limited storage. To help improve performance, please try the following steps: check your available storage by going to Settings > Storage, and free up space by deleting unused apps, old photos, videos, and files. You can also clear app cache for frequently used apps by going to Settings > Apps > select the app > Storage & cache > Clear cache. Clearing the cache will remove any temporary files being stored by the device. After freeing up space, restart the phone and make sure all apps and the device software are fully up to date under Settings > Security & privacy > Updates. If the phone is still slow, please send us an email at supportforums@motorola.com with the details. We'll be there to assist you. -Mitch
Srikar Posted
Its good for the cost,also the mobile itself is a gem for its performance
Posted
Hi Srikar, Thank you so much for your kind words! We're thrilled to hear you're enjoying your phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
ENSS Posted
The phone is pretty slow and not a phone that I can use for more than a temporary time
Posted
Hi ENSS, We apologize that your phone feels slow and isn’t suitable for long-term use. Allow us to help. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent problems. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059> Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
LouieV Posted
Phone is slow and screen went black. My son can no longer use it. Did not even last 2 months.
Posted
Hi LouieV, I’m very sorry to hear about the problems with the phone, especially since it stopped working so soon. That’s definitely not the experience we want for you or your son. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Elisabet Posted
IT DID NOT WORK WITH OUR CARRIER SPECTUM. THE SALES PERSON DID NOT TELL US. THEY JUST TOLD US TO RETURN IT WE HAVE TO PAY $40 STOCKING FEE. unfair
Posted
Hi Elisabet, We’re sorry to hear about your experience with your purchase and the service at Best Buy. We’ll be sure to relay your feedback to Best Buy for their awareness. We appreciate you sharing your experience with us and understand your frustration. -Mitch
JulioB Posted
It's not very functional and it freezes up quite often.
Posted
Hi JulioB, We’re sorry to hear your device is freezing and not functioning as expected. To help, try restarting your phone, checking for software updates under Settings > System > System updates, and clearing unused apps or cache. If the problem continues, booting into Safe Mode can help determine if a third-party app is causing the problem. For persistent problems, please send us an email at supportforums@motorola.com, and we'll assist you from there. -Mitch
NaomiB Posted
I didn't like this phone , very slow and complicated to connect to my google acct
Posted
Hi NaomiB, We’re sorry to hear you’re experiencing slowness and difficulty connecting to your Google account. Slow performance can sometimes be caused by too many apps running in the background, so we recommend using your recent apps button to close apps you’re not using. It’s also a good practice to restart your device every 2–3 days to clear memory and buffers. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059> Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. For further assistance, kindly send us details at supportforums@motorola.com, and we will be happy to help. -Mitch
SurayemM Posted
I mean, it's alright. I'm not a fan of Androids, I just used it for a few days until I got an iPhone
Posted
Hi SurayemM, Thank you for sharing your experience. We understand that switching platforms can take some getting used to, and we appreciate you giving our device a try. If you have any questions about using Motorola phones or features in the future, our support team is always available at supportforums@motorola.com. -Mitch
Mollik Posted
works very slowly even tho ion downloading any apps
Posted
Hi Mollik, I’m sorry to hear the phone is running slowly — I know how frustrating that can be. Even without downloading new apps. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
LeliaM Posted
This is a very low grade phone. I really don't like it but it's what you had that was compatible to my phone. Also I'm hurt because I lost all of my pictures. They were not transferred as promised
Posted
Hi LeliaM, We're sorry to hear that your experience hasn’t met your expectations. We understand how important your phone choice is, and losing pictures can be incredibly frustrating. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
SarahB Posted
The screen breaks super easy, even with a case and a screen protector.
Posted
Hi SarahB, We're truly sorry to hear about your experience. That’s definitely not what we want for our customers. A fall, even a short one, can sometimes cause internal damage depending on the impact. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Kylee
Desmando Posted
Badly written software. Keeps doing this annoying ding dong sound for news headlines without an obvious way to disable. Support is useless
Posted
Thank you for bringing this to our attention, Desmando. We apologize for any inconvenience caused by the notifications you're experiencing. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
Abeee Posted
Not good I didn’t like the phone though the price is ok
Posted
Hi Abeee, We’re sorry to hear that the phone did not meet your expectations. We understand that finding the right device is important, and we appreciate your feedback regarding your experience and the price. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com, and we'll be there to assist. -Mitch
RAJEEVG Posted
a little bit slower piece worth buying samsung worth that price
Posted
Hi RAJEEVG, Thank you for your feedback. We understand that performance expectations vary, and while some users may prefer Samsung devices, many appreciate the value and features our phone offers at its price point. You can join our official community page if you would like to know more about tips to help optimize your device’s speed and performance of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos
TrishaR Posted
This phone is a 4G phone that is very slow and not very easy to use. it's very disappointed
Posted
Thank you for sharing your feedback, TrishaR. We’re sorry to hear that the performance of the phone hasn’t met your expectations, and we understand how frustrating it can be when a device doesn’t perform as expected. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
NoeQ Posted
Bad phone defective don't download aps Lose money in this item
Posted
We're very sorry to hear about your experience. That definitely sounds frustrating, and it's not the experience we want for any customer. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos