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MEST98 Posted
Phone is decent except I didn't realize the stylus was not included. I have had the phone a month and never had a reason to use it. And since I have a waterproof case that fully encloses the phone it was not easy to get to it. Today I decided to try it out and it isn't in the phone.
Posted
Hi MEST98, We're sorry to hear the stylus is missing. Since the stylus is included with the phone at the point of sale, we recommend contacting Walmart, where you purchased the device. They should be able to assist you with getting a replacement or clarifying what should have been included in the box. -Mitch
SarahD Posted
Very poor battery life. It's only lasting half a day with a full charge and I only got it a few days ago.
Posted
Hi SarahD, Thank you for sharing your feedback, and we’re sorry to hear that your battery is not lasting as expected. Since your phone is new, there are a few steps that can help optimize battery performance. First, please try restarting the device and check if any apps are running in the background that may be consuming power excessively. You can go to Settings > Battery > Battery usage to see which apps are using the most battery. Reducing screen brightness, disabling always-on display, and turning off unnecessary connectivity features like Bluetooth, GPS, or mobile data when not in use can also help. Additionally, make sure your phone is running the latest software version by checking Settings > System > Software updates. If the battery still drains unusually fast after these steps, please send us an email at supportforums@motorola.com. We'll be happy to assist. -Mitch