Customer Ratings & Reviews

I’m really happy with this router. The NETGEAR Nighthawk BE5000 gave my home a noticeable speed boost and much more stable Wi-Fi connection. Streaming, video calls, and smart home devices all work smoothly with no drops or buffering. Setup was straightforward using the app, and the design looks modern and clean. The coverage is strong throughout my home, and the connection stays consistent even with multiple devices connected at the same time. Overall, this is a great upgrade if you want fast, reliable Wi-Fi and future-proof technology with Wi-Fi 7. Highly recommended!

I wanted to replace my old Netgear router because it couldn't handle the speeds that we were paying for so I upgraded the modem and the router. I chose this one because of the range and the number of devices that can connect to it. It was easy to set up and working good so far.

Bought as a replacement. Installation and setup was very easy using my smartphone. The coverage meets my needs and noticed an increase in computer performance.

This router works exceptionally well and has exceeded my expectations. I have not experienced any dead spots, buffering, or lag issues since installing it. The connection remains strong and reliable throughout my home, even with multiple devices connected at the same time. I would definitely recommend purchasing this router.

I really like this router. I helped my parents pick this one out to replace their old router and I am very pleased with our choice. The setup was pretty simple once I actually was able to get the app to download onto my phone. We have been getting excellent speed and range with this router.

I replaced a much older router with this Nighthawk. It is a lot faster and more reliable than my previous Netgear (although that one had a great run). Setup was not as easy as the instructions lead on and customer support was subpar, but after multiple tries had it up and running and it’s been great ever since.

We upgraded our previous Nighthawk router. It works great. I was able to set it up myself without calling for help. I love the new design without antennas sticking out all over.

The setup was a breeze along with the app. Covers a 3000 SF home with multiple levels. Speed tests run after install show significant speed differences vs my old linksys Router. This model is perfect for my needs

Love how it works. i am not having any problems now connecting to the network. One before, you never new if you were going to be connected to the internet or now. I love the sleek shiney tower.

Even though this router is expensive, I do think it was absolutely necessary to purchase this. The set up in incredibly easy and the app you end up downloading is very user friendly. I also like the modern look of this device.

The Netgear router was easy to set up and it works well. It reaches well to the far point in our house.

Great router with great range! We’ve had it for over a week now and it’s been working great. Internet is blazing fast and setup was easy. Highly recommend.

I really like this router. This router seems to have good range and seems to be very reliable. The setup was very easy.

We were told Netgear would no longer support our current Nighthawk router. I’m 74 and technologically illiterate so anxiety was high! I found this model that would fit our needs and install went quite smoothly much to my surprise! We were back up nd running within 20 minutes! Thanks for making the transition successful!

Our first one wasn't the correct one we needed. The person at the store helped us choose the right one. This one is working great for us. Thank you.

The Netgear Nighthawk BE5000 was a badly needed upgrade from my older router. Handles demands of the many household items that connect (washer/dryer, TVs, Refrigerator, Microwave, Dishwasher, cell phones, computers, etc.) If BestBuy had more models in stock, I may have purchased a higher capacity model, but this model matches the speed of the internet coming into my house and has managed all of my devices without lag. Super happy with the upgrade.

Like many of us, I've installed quite a few routers over the years. Changing from one to another has always been very simple. While I generally like the product, adding all of the various items from Roku to Alexa to it has been a real chore. I am still trying to get all of my entities aboard for the past 2 weeks. I do like the router and its app. I'll be much happier if I get a Best Buy Geek here to help me with all my issues!

Excellent performance! We were able to eliminate a range extender that was need with our old router. The installation app could be more comprehensive for those who are not tech savvy.

Had to use customer support because of my error they where great my last netgear lasted a long time, this is working great

Excellent router for the price point. Very fast. Good range.