Customer Ratings & Reviews

No issues. Works like a charm. Signing up to be a Best Buy member saved me money on this purchase! Win win situation.

Hello, I really want to let folks know about this product. First, the internet speed is awesome and very reliable the WIFI reach is great as well. However, I think in the future I may try a different brand because the APP, or the internet interface UI does not work very well. These Units are super expensive as well and I think maybe a different brand may be better.

This is my second Orbi system. I initially invested in the original RBK50 (router + satellite), later adding a plug-in unit and an outdoor satellite to achieve exceptional coverage across two floors, a basement, and a 1/4-acre property. After relocating my home office to the basement, I had to rely on WiFi to connect my Mac to the internet—something I preferred over committing to a full rewiring project. While speeds in the new location were decent, they dropped from over 800 Mbps to around 300 Mbps, even with a plug-in satellite placed just a few feet from the Mac. I also began noticing that anytime we experienced a brownout or power outage, I had to reboot the original Orbi system—something that hadn't been an issue for years. With my daughter starting a new work-from-home role and our increasing dependence on smart home devices, I decided it was time to upgrade the mesh system. Although it's only been a day or two, I can already say the upgrade has been worthwhile—not just in performance but also in the ease of setup. It took about an hour to fully install, including firmware updates, satellite placement, and ensuring all smart home devices were properly connected. I’m a fan of the new units' appearance and their smaller footprint—though the original system was also fairly sleek. I'm glad I opted for the 3-pack, as I follow a "one per floor" philosophy for mesh coverage. CONS: This system was nearly twice the cost of my original setup, which I bought as an early adopter. The router and satellites feel somewhat flimsy due to their lightweight plastic construction—I was hoping for a more solid, premium feel. It’s disappointing that the black version is a Netgear.com exclusive. I connected both my Mac and a game console directly to a satellite’s Ethernet ports but didn’t see the high speeds I was expecting. That may be a configuration issue, so I’ll need to explore the settings. Lastly, reconnecting the outdoor satellite has been more difficult than the app instructions suggested—something I’ll need to troubleshoot further. PROS: Speeds are excellent—truly lightning-fast WiFi. Coverage is robust, and I’ll update this review once I verify whether it extends outdoors without the dedicated outdoor satellite. Setup was smooth and straightforward. The smaller design makes it easier to place units strategically throughout the home. I plan to update this review as I explore more of the system’s capabilities. I’m especially looking forward to building a dedicated IoT network for smart home devices (which I’ll need to research) and digging into the system’s security features. All in all, I’ve been a loyal and satisfied Orbi user for years, and this upgrade has certainly lived up to expectations.

Easy setup, great range, and supports the speed my fiber provides. Priced a little high but worth the spend. Definitely recommend.

Super easy set up and super consistent fast speeds. The satellites helped cover areas that my single router could not.

This mesh system fixed all the dead zones in my large home. Setup was simple, and I love that each satellite has Ethernet ports for wired devices. Totally worth the upgrade!

This system works EXCELLENT!!!! Yes it is pricey but I have 3 levels in my house and this works better than any router I have ever had before. I have the 3 separate pieces. Glad I got it!!

Very happy with our Orbi 870. Upgrade from Nest Wifi Pro that just could not handle the multiple Zoom calls and internet gaming systems at once. Orbi is not the cheapest but wifi is like air in my house, so it has to work all the time and without fail or pause. The 870 is quite robust and easily covers the three levels of my home.

I had this system up and running in less than 30 minutes and have had no issues. It handles multiple users and devices with ease.

Greta product, works soooo much better than the Linksys that randomly kept saying incorrect password for connected devices. Only downside of the Orbi is it's size, it's quite large.

Things are working great with the ORBI/2 Satellites; you can definitely notice the speed is faster and no issues with connectivity. I’m very happy with this purchase. I was struggling to keep up with the number of devices I had in streaming. Now I can add up to 150 devices.

Really good connectivity. Easy to set up. Highly recommended for larger areas!

Quick speeds and easy setup.would recommend this product.

The routers are really fast and reliable. If you are looking for a fast router this is the one.

Set-up was steight forward and performance has been awesome. The manager at Best Buy was very knowledgable with peraonal experience with the prosuct. It was a great shopping experience and deploymebt was very stright foward. Highly recomentd this solution for the average home.

Took me a bit to set this up given my limited tech ability. But now that it is set up it seems to be working great.

Very easy to navigate menu, very easy to set up and they cover way more square footage than advertised.

Excellent coverage and speed appears to be at an acceptable level.

So far so good! I had an older Orbi and wanted to upgrade to the new Wifi 7. Finally turned off my at&t router and now getting a stronger single. Was glad to catch this on a great sale with my points made it worth my while.

Very easy to set up with our Starlink and boosted the signal to use throughout the whole house.